Avaya IP Office R9.0 expands to solidly address the needs of midmarket companies with up to 2,000 employees, adds increased BYOD flexibility, and offers virtualization with support for VMware to provide a wide range of flexible, deployment options.

Avaya IP Office R9.0:
● supports up to 2,000 users in a single software platform capable of deploying in as little as one hour
● Adds support for VMware® to increase choice of highly flexible deployment options
● Delivers easy access to largest range of endpoints for anywhere working

Avaya has introduced new software designed from the ground up to streamline the way midmarket companies collaborate and communicate.  At the center of the Avaya midmarket strategy is the Avaya IP Office 9.0.  This introduction is part of the $2.5B investment Avaya has made over the past six years to transform from a telecommunications provider to a software and services led company focused on delivering collaboration and communications solutions that are open, mobile and centered on the cloud.

With over 12 million users already installed worldwide, Avaya IP Office now provides midmarket companies with a cost-effective, powerful platform for growth that delivers nearly 30% lower total cost of ownership compared to other solutions. Through tightly woven integration, Avaya IP Office offers a seamless collaboration experience across voice, video, and mobility, providing end users with secure, easy access from their choice of devices.

Avaya IP Office 9.0 now offers:

Simplified, Increased Scale – Avaya IP Office 9.0 software easily and cost-effectively scales to 2,000 users (previously 1,000 users) at up to 32 locations, delivering exceptional value and low total cost of ownership.

Virtualization – IP Office 9.0 adds virtualized software running VMware vSphere 4.x or 5.x software. IP Office software can now run inside a virtual machine, on a dedicated server, an appliance, or a combination of these.  This adds flexibility while enabling customers to match the deployment method to their infrastructure plans and objectives.

Simplified Management – IP Office Web Manager for Server Edition provides a consolidated management view of a multi-site IP Office solution through a one-time log-in to a single URL. Web Manager allows access to a range of servers, along with solution-wide user management, and simplified management while enabling midmarket companies to reduce administrative overhead.

Support for the Enterprise Branch – IP Office 9.0 can cost-effectively support multiple branch office deployment options: standalone, independent branch or connected to the Avaya Aura® network in distributed and centralized branch modes while being managed by Avaya Aura System Manager.

Avaya’s collaboration solutions for midmarket companies make up one of the most comprehensive portfolios in the market for this segment. Avaya IP Office can be augmented with the following:

The Avaya Video Collaboration Solution for IP Office, which uniquely combines desktop, mobile, and HD room-based video collaboration in an affordable package.

Avaya Ethernet switches with unique automated provisioning capabilities that provide fast, secure, network connectivity and power to Avaya’s midmarket collaboration solution at price points lower than comparable solutions from other vendors.

Avaya Session Border Controller for comprehensive security for unified communications that also eliminate the need for mobile or remote workers to deal with VPN connections.

An Avaya IP Office midmarket collaboration solution supports the broadest range of end points – analog, digital, IP, and soft phones; PCs, Macs, Android and iOS smart phones and tablets.

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

About ECS
ECS, located in Auburn, WA & Portland, OR , is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400/503-658-8500 or visit us on the web at www.GoECS.com

Want to learn more?
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com

Avaya History & Highlights

Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.

In 1995, the company that would become Avaya was part of Lucent Technologies. Before that it had been part of AT&T. No matter its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.

In 2000, Lucent’s management decided to spin off this business (Avaya), which was then known as its enterprise communications group. The objective was to give the people who knew the business best the flexibility and focus to accelerate innovation and improve operations.

Statistics:
• #442 of the Fortune 500
• 300k+ customers
• 95%+ of Fortune 500® companies
• Over 1M customer locations worldwide
• 17,000 employees in 59 Countries
• 13 primary research & development facilities in 8 countries
• 100M+ Telephony lines shipped
• 5,900 approximate number of patents/ pending
• #114 of overall top patent holders
• 57 products developed internally in 2012

Global leader in:
• Unified Communications (UC)
• Telephony Systems
• Small & Medium Enterprise (SME) Telephony Systems
• Contact center (CC/ACD)
• Voice Maintenance
• Unified Messaging
• Fixed Mobile Convergence

SMALL & MEDIUM BUSINESS:
7.5 Million IP Office users worldwide
265,000+ systems sold
#1 Worldwide in revenue for small to midmarket systems
IP Office, selected as Unified Communication (UC) Product of the Year for 2011

Avaya’s Small and Medium Enterprise Communications (SME) solutions are designed to meet communications challenges facing small and medium enterprises. Avaya IP Office, our award-winning, global flagship SME solution, helps simplify processes and streamline information exchange within systems. Communications capabilities can be added as needed, and Avaya IP Office connects to both traditional and the latest IP lines—to give growing companies flexibility and the ability to retain and use their existing investment.

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com

Want to learn more?
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com

Automated & Enforced Threat Protection!

Dell SonicWALL™ firewalls working in conjunction with Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware go beyond the first layer of defense at the gateway, to automatically and consistently ensure all endpoints have the latest security software updates for the ultimate network protection. Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware software includes the McAfee anti-virus engine.

Dell SonicWALL Enforced Client Anti-Virus & Anti-Spyware McAfee.

The Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware service automatically enforces anti-virus and anti-spyware policies on every client, reducing administrative overhead. It combines client-based scanning and remediation capabilities with centralized management and reporting capabilities.

Features & Benefits:

Automated Installation & Deployment
Anti-virus and anti-spyware clients are automatically installed machine-by-machine across the network, minimizing administrative overhead.

Automated Enforcement
Dell SonicWALL firewalls ensure that every computer accessing the network has the most recent version of anti-virus and anti-spyware signatures installed and active, eliminating the costs commonly associated with desktop anti-virus and anti-spyware management.

Multi-Layered Protection
A firewall’s gateway anti-virus solution provides the first layer of defense at the perimeter, stopping most attacks before they enter the network. But viruses can still enter the network through multiple entry points, including laptops, thumb drives or other unprotected systems. Dell SonicWALL’s layered approach to anti-virus and anti-spyware protection starts at the gateway and extends to both client and server. Malware threats provide an additional challenge, since they often originate inside the network, bypassing perimeter protection entirely. For example, an employee or contractor may plug into the network with an infected notebook running out-of-date anti-virus software. With the last line of defense—Endpoint Security delivered through the Dell SonicWALL Enforced Client Anti-Virus & Anti-Spyware engine—this final vulnerability is eliminated.

Always On, Automatic Virus Protection
Frequent anti-virus and anti-spyware updates are delivered transparently to all desktop and file servers to keep end user productivity high and security management low.

Spyware Protection
Powerful spyware protection scans and blocks the installation of a comprehensive array of spyware programs on desktops and laptops before they transmit confidential data, providing greater desktop security and performance.

On-Demand & Scheduled Scanning
Administrators have the flexibility to choose when additional scans are performed and how frequently the software checks for anti-virus and anti-spyware signature updates.

Premium Anti-Virus Technology
With included McAfee anti-virus technology, you can protect every endpoint against the most sophisticated virus threats, dangerous spyware and productivity-draining adware.

License Sharing
Organizations with distributed networks of multiple Dell SonicWALL firewall appliances can allocate Enforced Client Anti-Virus and Anti-Spyware licenses to meet changing conditions.

Automatic Updates
Dell SonicWALL automates deployment of anti-virus signature and software updates for all client products, ensuring that every client has the latest software and signatures as soon as they are available. There is no time-consuming manual intervention required, no software to download, no websites to check. It all happens automatically, day or night. Protection is delivered faster, so there’s less chance of a new, “zero-day” virus getting through because a client’s virus signatures or software are not up-to-date.

Policy-Based Management & Reporting
Compliance with both internal policies and external regulations requires visibility and reporting. Dell SonicWALL Anti-Virus Policy Management and Reporting can be accessed through the web interface of the Dell SonicWALL firewall appliance. Centralized reporting provides information about the state of each user, historical data on past infection detections, and information on each computer’s operating system. The policy engine allows the IT administrator to centrally manage network wide endpoint deployments easily by allowing the creation and management of multiple policies and/or groups.

Policy-based management:
•Scheduled and manual scan settings
•Configurable spyware protection mode
•Excluded files and folders
•Manage approved programs list
•Granularly configurable virus and spyware protection settings

Top Reports:
•Systems out-of-date
•Systems up-to-date
•Viruses found and spyware detected
•Most-infected machines
•Detailed system reporting of each machine

Additional Service: Dell SonicWALL Server Anti-Virus McAfee
The Dell SonicWALL Server Anti-Virus McAfee suite provides best-in-class server protection, with McAfee’s VirusScan Enterprise for Windows servers, NetShield® for Novell servers, and GroupShield™ for Exchange servers. These server-based products provide anti-virus protection for Windows-based file, print and Exchange servers. This product is available as part of Client/Server Anti-Virus Suite McAfee which includes Dell SonicWALL Enforced Client Anti-Virus and Spyware McAfee.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at 253.886.5400 or 503.658.8500, or visit us on the web at www.GoECS.com

Want to learn more?
www.sonicwall.com/us/en/products/Enforced_Anti-Virus_Anti-Spyware.html
www.GoECS.com

Automated & Enforced Threat Protection!

Overview
Dell SonicWALL firewalls provide an innovative multi-layered anti-malware strategy consisting of its proprietary Reassembly-Free Deep Packet Inspection® anti-malware solution at the gateway and enforced anti-virus solution at the endpoints. When a non-compliant end-point within the network tries to connect to the Internet, the firewall will direct the user to a web page to install the latest Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware software. The solution automatically delivers updated security definitions to the endpoint as soon as they become available to protect against today’s rapidly-evolving threats. Because enforcement is automatic, administration time and costs are minimized.

Multi-Layered Approach
A firewall’s gateway anti-virus solution provides the first layer of defense at the perimeter, stopping most attacks before they enter the network. But viruses can still enter the network through multiple entry points, including laptops, thumb drives or other unprotected systems. Dell SonicWALL’s layered approach to anti-virus and anti-spyware protection starts at the gateway and extends to both client and server. Malware threats provide an additional challenge, since they often originate inside the network, bypassing perimeter protection entirely. For example, an employee or contractor may plug into the network with an infected notebook running out-of-date anti-virus software. With the last line of defense—Endpoint Security delivered through the Dell SonicWALL Enforced Client Anti-Virus & Anti-Spyware engine—this final vulnerability is eliminated.

Automated/Enforced Installation & Updates
When a non-compliant endpoint within the network tries to connect to the Internet, the firewall will redirect the user to a web page to install the latest Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware software. Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware software is easily deployed, automatically enforced and updated network-wide on Windows® devices through a powerful but easy-to-use policy-driven engine. Because the software is client-based and maintained across the network, it protects against threats regardless of whether the endpoint is inside the corporate network or outside connected via VPN.

Integrated McAfee Anti-Virus Technology
With McAfee anti-virus technology, you can protect every endpoint against the most sophisticated virus threats, dangerous spyware and productivity-draining adware.

Dell SonicWALL Enforced Client Anti-Virus & Anti-Spyware McAfee
Working in conjunction with Dell SonicWALL firewalls, the Dell SonicWALL Enforced Client Anti-Virus and Anti-Spyware service automatically enforces anti-virus and anti-spyware policies on every client, reducing administrative overhead. It combines client-based scanning and remediation capabilities with centralized management and reporting capabilities. See benefits.

Policy-Based Management & Reporting
Compliance with both internal policies and external regulations requires visibility and reporting. Dell SonicWALL Anti-Virus Policy Management and Reporting can be accessed through the web interface of the Dell SonicWALL firewall appliance. Centralized reporting provides information about the state of each user, historical data on past infection detections, and information on each computer’s operating system. The policy engine allows the IT administrator to centrally manage network wide endpoint deployments easily by allowing the creation and management of multiple policies and/or groups.

Additional Service: Dell SonicWALL Server Anti-Virus McAfee
Sold as part of the Dell SonicWALL Server Anti-Virus/Enforced Client Anti-Virus and Anti-Spyware McAfee suite, this service combines the client-based anti-virus protection of Dell SonicWALL Enforced Client service with best in class server protection, McAfee’s VirusScan Enterprise for Windows servers, NetShield for Novell servers, and GroupShield for Exchange servers. These server-based products provide anti-virus protection for Windows-based file, print and Exchange servers, as well as Novell servers.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at 253.886.5400 or 503.658.8500, or visit us on the web at www.GoECS.com

Want to learn more?
www.sonicwall.com/us/en/products/Enforced_Anti-Virus_Anti-Spyware.html
www.GoECS.com

Anywhere, Anytime Remote Access For Any Size Organization!

 Overview
With maturing mobile technologies, booming global markets and heightened focus on disaster preparedness, remote access control has become a business imperative. The modern mobile workforce demands secure access to more resources from more remote devices and platforms than ever before. Dell™ SonicWALL™ Secure Remote Access (SRA) solutions offer SSL VPN access to mission-critical resources from virtually any endpoint—including desktops, laptops, smartphones and tablets. Dell SonicWALL provides a wide range of scalable remote access solutions that fit organizations of every size, from small- to medium-sized businesses (SMBs) to the largest global enterprise.

For Small to Medium-Sized Businesses
The Dell SonicWALL Secure Remote Access (SRA) Series provides small- to medium-sized businesses with a powerful, easy-to-use and cost-effective secure remote access solution that requires no pre-installed client software. Using only a standard Web browsers, users can easily and securely access email, files, intranets, applications, remote desktops, servers and other resources on the corporate LAN from any location using a wide range of operating systems.

The Secure Remote Access (SRA) Platform:

Granular Access to Authorized Users
Dell SonicWALL SRA Series solutions allow remote users to easily access corporate resources without requiring network administrators to give up control. Administrators can create policies that lock down users to specific resources and applications to effectively manage access from trusted users and devices as well as un-trusted ones.

Broad access to Resources
Through the Web-based Virtual Office portal, users can securely access authorized intranet, file, desktop and terminal resources. Bookmarks allow users to access applications such as Microsoft SharePoint, and application offloading provides access to additional applications. And through Dell SonicWALL NetExtender technology, network level access can be extended to corporate applications such as Microsoft® Outlook®, proprietary applications and servers.

Mobility Solutions for Smartphones & Tablets
SonicWALL Mobile Connect™ provides superior network level access for users of Apple® iOS and Google® Android™ smartphones and tablets.

Web Application Firewall Service
The Dell SonicWALL Web Application Firewall (WAF) service1 blocks cross-site scripting, injection attacks and cookie tampering (in compliance with OWASP Top 10 and PCI DSS), prevents credit card and Social Security number theft, and allows automatic Application Profiling for multiple WAF-enabled portals.

Remote Support & PC Access
As a cost-effective alternate to traditional remote support and remote PC access tools, administrators can configure and license Dell SonicWALL Secure Virtual Assist and Secure Virtual Access. Virtual Assist pushes browser-based “thin” clients to technicians and customers to establish an interactive support session. Secure Virtual Access can increase productivity by enabling administrators or authorized end users to gain secure remote access of their unattended Windows-based computers from almost anywhere.

Redundancy & Reliability
To optimize performance and redundancy for server-based applications, network administrators can take advantage of load balancing features built into the SRA appliances. For increased reliability, High Availability allows administrators to deploy a second SRA 4600 as a backup to the primary to enhance uptime and reliability for all remote access users.

Simple Management
The Dell SonicWALL SRA Series can help lower administrative costs over traditional Virtual Private Network (VPN) solutions by decreasing the time it takes for initial installation and ongoing maintenance. By taking advantage of a browser-based solution, there’s no need for administrators to touch every machine or even walk end users through the installation process. End users simply access the Virtual Office portal and click on the defined links for corporate access.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at 253.886.5400 or 503.658.8500, or visit us on the web at www.GoECS.com

Want to learn more?
www.sonicwall.com/us/en/products/Secure_Remote_Access.html
www.GoECS.com

Comprehensive Next-Generation Firewall Protection Against An Array Of Attacks!

Overview
Utilizing the same architecture found in the flagship SuperMassive Next-Generation Firewall line which was initially developed for the most demanding carriers and enterprises, the Dell SonicWALL Network Security Appliance (NSA) Series delivers that same enterprise-class security and performance while also providing Dell’s acclaimed expertise in delivering ease of use and high value to small and medium-size organizations.

Next-Generation Firewall Security
A suite of tools, including intrusion prevention, gateway anti-virus, and anti-spyware plus application intelligence and control, offer granular control through application blocking, bandwidth management and more. Additional security and connectivity capabilities such as IPSec VPN, SSL VPN, content filtering, anti-spam and enforced client anti-virus make the NSA Series a comprehensive and powerful all-in-one security solution.

Multi-Core Architecture
Single-core and ASIC processors may have been sufficient for the design of traditional stateful firewalls. But NSA Series appliances go above and beyond, with a multi-core design to help ensure that the deep packet inspection provided by the Dell SonicWALL Next-Generation Firewall can scale with your expanding organization. As many as 24 cores spread the network load evenly and protect against extreme performance degradation often present in other technologies when exposed to heavy traffic conditions and malicious content.

Deep Packet Inspection Technology
Proprietary Dell SonicWALL Reassembly-Free Deep Packet Inspection (RFDPI) technology offers extremely high scalability and performance suitable for even the most demanding environments. RFDPI scans traffic on every port, on every protocol and in any direction to provide ultimate visibility and control. The unique design of the RFDPI engine allows it to inspect every byte of a connection—and up to hundreds of thousands of simultaneous connections—in order to categorize application traffic and protect against internal and external threats at both the application and network layer.

Lowered Complexity & Cost
Along with superior power efficiency, Dell SonicWALL NSA Series appliances lower the total cost of ownership by reducing complexity and the time necessary to configure, deploy and maintain security solutions. An intuitive GUI and powerful set-up wizards make it easy to quickly set up and fine-tune network policies, application rules, VPN connections and more.

NSA Model Lineup:
NSA 6600
NSA 5600
NSA 4600
NSA 3600
NSA 2600
NSA 2400
NSA 250M
NSA 220

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at 253.886.5400 or 503.658.8500, or visit us on the web at www.GoECS.com

Want to learn more?
www.sonicwall.com/us/en/products/NSA_Series.html
www.GoECS.com

Security & Performance, Hand in Hand!

Overview
The new Dell™ SonicWALL™ TZ Series is the most secure Unified Threat Management (UTM) firewall for small businesses, retail deployments, government organizations, remote sites and branch offices. Unlike consumer-grade products, the TZ Series delivers the most effective anti-malware, intrusion prevention, content/URL filtering and application control capabilities along with the broadest most secure mobile platform support for laptops, smartphones and tablets. It provides full deep packet inspection (DPI) at very high performance levels, eliminating the network bottleneck that other products introduce, and enabling organizations to realize increased productivity gains. The TZ Series is the most secure, sophisticated and widely-deployed security platform on the market today.

Comprehensive Security
The Dell SonicWALL TZ Series advances UTM protection by combining intrusion prevention, gateway anti-virus, anti-spyware, content/url filtering, enforced client anti-virus, and anti-spam services. Additionally, the Dell SonicWALL application intelligence and control feature in the TZ 215 ensures that bandwidth is available for business-critical applications while throttling or blocking unproductive applications. The TZ 215 also offers advanced application traffic analytics and reporting for deep insight into bandwidth utilization and security threats.

Higher performance Protection
Many consumer-grade solutions lack the processing power and security sophistication to scan traffic for all threats without slowing down the network. Unlike these consumer solutions, the TZ Series utilizes patented Dell SonicWALL Reassembly-Free Deep Packet Inspection® (DPI) technology1 to examine traffic simultaneously across all ports without introducing latency to the network. As a result, organizations are not required to make a choice between advanced DPI security and network performance. With the TZ Series, they can have both.

Flexible Remote Access
The TZ Series includes additional advanced networking features such as IPSec and SSL VPN. The TZ Series is the only available UTM firewall that provides native VPN remote access client for Apple® iOS, Google® Android™, Windows, Mac OS and Linux. This unique client also supports Clean VPN™, which decontaminates threats from VPN traffic. Providing the most secure support for mobile platforms, only Dell SonicWALL delivers full malware scanning of SSL encrypted traffic and application control for Android and iOS devices.

Secure Wireless Connectivity
The TZ Series also provides Clean Wireless, combining UTM with high-speed 802.11n wireless to encrypt traffic while also ensuring the integrity of all traffic passing through. In addition, the TZ Series offers an option for 3G2 wireless WAN and analog modem connectivity for use as the primary or failover connection.

Breakthrough Simplicity
Easy to understand and easy to use, The TZ firewall solution is built upon the industry’s most advanced object-based management operating system—SonicOS. Thanks to this intuitive interface, you don’t have to sacrifice ease of use for power. Now, distributed enterprises and SMBs can experience enterprise-class high-performance protection at a lower total cost of ownership.

SonicWALL TotalSecure
Every TZ Series appliance is also available as a Dell SonicWALL TotalSecure solution, a convenient and affordable solution that combines the hardware and all the services needed for comprehensive network protection from a wide range of network threats—including viruses, spyware, worms, Trojans, keyloggers and more.

SonicWALL – TZ Series Model Lineup
The TZ Series (TZ 105, TZ 205, & TZ 215) provide intelligent protection, business-class performance, advanced networking features and configuration flexibility in an affordable desktop appliance that’s easy to set up, operate and manage.

Available TZ Models:
TZ 105
TZ 205
TZ 215

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at 253.886.5400 or 503.658.8500, or visit us on the web at www.GoECS.com

Want to learn more?
www.sonicwall.com/us/en/products/TZ_Series.html
www.GoECS.com

How about the cost and effectiveness of seven plus cameras in one single unit ?  That’s what a 360 degree view camera can do for you.

Placed in the middle of a room on the ceiling, these single lens cameras record a 360 degree viewing area with a hemispheric fisheye lens.  Then, with recording software, you can actually break up the image into individual outlooks so they look like multiple cameras. They are IP based and bring that same level of flexibility that all network cameras do: viewing from anywhere, viewing from multiple devices, network storage, etc.

That’s one camera, complete view, doing the work of multiple cameras, depending on ceiling height and room angles.  These would work best in restaurants and retail stores, or other open space formats.  The cameras can be costly with top models ranging from approximately $600 to $1400.  But, since it can take the place of multiple cameras, with multiple cable runs, lengthy installation times, could be considerably cheaper for the business owner.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP.

(Article by Charles Bressler – ECS Account Manager)

For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com

You wouldn’t want to buy your data and phone equipment out of the trunk of a car.  And, you wouldn’t want it installed by some kid who “knows a little about taking a computer apart”, right?

You spend a lot of your company’s budget to get the best system and products for your business, so, you deserve to have them be authentic, quality products and installed by the best qualified technicians.

Here is a check list to help verify you are getting your money’s worth:

Make sure the technician or engineer who installs your equipment is fully trained and certified on the product they are installing. 

You wouldn’t hire a plumber to install and electrical outlet, right?  It’s better to have someone who truly understands the system, has been through a certification process and has the right training to properly install your new equipment.

Verify the vendor you choose is authorized by the manufacturer to sell the equipment they are installing. 

There are lots of contractors out there selling systems they are not authorized to sell. Check their status with the manufacturer.  This could really impact your warranty status and void any claims you might need should the system falter.  It will also impact your ability to reach higher levels of technical support should it become necessary.

Check the references of the system you are purchasing.
There are a lot of little start up phone systems and hosted services out there.  Find out how long they have been in business, how many systems are out there and look at some case studies.  Any manufacturer worth their salt will be able to provide this information readily.  Be leery of any manufacturer that hasn’t been in business for very long.  Flashing lights and bells & whistles are cool, but if they don’t work consistently with how you need the system to perform specifically for you, they are worthless.

Know what features you need, and what features you want ahead of time.

If you have questions, ask them!  Knowledge is power.

Get it in writing and don’t sign off until you get everything agreed upon.

Verify the products you receive are new and not “re-manufactured” or used unless already agreed upon.

Read the fine print and verify that you have taken care of all your responsibilities for the install.

Check the references of the installation company.

How long have they been in business?  How many people do they have for a support staff?  What are their emergency protocols?  Have they sold any like systems?  DO call their reference list.

There are a lot of horror stories out there.

Protect yourself and don’t blow the budget on something that doesn’t work for your business.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP.

(Article by Charles Bressler – ECS Account Manager)

For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com

Capacities

Basic Edition
• Total Endpoints – 100
• Total Trunks – 64
• Total Auto-Attendant – 9
• Total SIP Channels – 20
• Total H.323 Trunks (Multi-site Networking) – N/A
• Total T1/E1 (Circuits) – 1
• Total BRI Channels – 12
• Total Analog Trunks – 32
• H.323 Phones – No
• SIP Phones – No
• Avaya Digital – Yes
• BCM/Norstar Digital – Yes
• ETR/PARTNER – Yes
• Analog – Yes
• Multisite Networking – Networked Locations – N/A
• Total Networked Users – N/A
• Audio Conferencing – Ports per chassis – 64
• Ad Hoc – Yes
• Secure Meet Me – No

Essential Edition
• Total Endpoints – 384
• Total Trunks – 240
• Total Auto-Attendant – 40
• Total SIP Channels – 128
• Total H.323 Trunks (Multi-site Networking) – 128
• Total T1/E1 (Circuits) – 8
• Total BRI Channels – 32
• Total Analog Trunks – 204
• H.323 Phones – Yes
• SIP Phones – Yes
• Avaya Digital Phones – Yes
• BCM/Norstar Digital Phones – Yes
• ETR/PARTNER Phones – No
• Analog Phones – Yes
• Multisite Networking – Networked Locations – 32
• Total Networked Users – 1,000
• Audio Conferencing – Ports per chassis – 128
• Ad Hoc – Yes
• Secure Meet Me – No

Preferred Edition
• Total Endpoints – 384
• Total Trunks – 240
• Total Auto-Attendant – Unlimited
• Total SIP Channels – 128
• Total H.323 Trunks (Multi-site Networking) – 128
• Total T1/E1 (Circuits) – 8
• Total BRI Channels – 32
• Total Analog Trunks – 204
• H.323 Phones – Yes
• SIP Phones – Yes
• Avaya Digital Phones – Yes
• BCM/Norstar Digital Phones – Yes
• ETR/PARTNER Phones – No
• Analog Phones – Yes
• Multisite Networking – Networked Locations – 32
• Total Networked Users – 1,000
• Audio Conferencing – Ports per chassis – 128
• Ad Hoc – Yes
• Secure Meet Me – Yes

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com

Want to learn more?
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com