SMC Networks has been a leading provider of networking solutions for the Small and Medium Businesses (SMB) for more than 40 years.

Leveraging strong industry relationships in combination with experienced and talented in-house design and engineering, SMC continues to bring to market a host of affordable, high performance, easy to use products.

48-Port Gigabit Ethernet Switch with 2 100/1000BASE-X SFP slots

SMC Network’s EZ Switch SMCGS50P-Smart is a new 50-port Gigabit Ethernet Smart Switch providing 48 Gigabit PoE ports and 2 100/1000BASE-X SFP slots. The switch supports a flexible web-based management interface as well as SNMP for both IPv4 and IPv6.

The new SMCGS50P provides a range of feature-rich functions, including VLANs, Spanning Tree, link aggregation, multicasting, security, storm control, and QoS with 8 priority queues. Ideal for users looking to migrate from unmanaged to managed networks, this Smart Switch is easy to install and is perfect for Small and Medium Businesses (SMB) at very affordable pricing.

http://www.smc.com/en-global/home/index

SMC Networks EZ Switch SMCGS26P-Smart is a new 26- port Gigabit Ethernet Smart Switch providing 24 Gigabit PoE ports and 2 100/1000BASE-X SFP slots. The switch supports a flexible web-based management interface as well as SNMP for both IPv4 and IPv6.

The new SMCGS26P provides a range of feature-rich functions, including VLANs, Spanning Tree, link aggregation, multicasting, security, storm control, and QoS with 8 priority queues.

Ideal for users looking to migrate from unmanaged to managed networks, this Smart Switch is easy to install and perfect for Small & Medium businesses.

General Features:
Flash Memory; 16M
Switching Capacity;            52Gbps
Forwarding Rate; 38.7Mpps
TemperatureOperating Temperature: 0℃ to 50℃
Storage Temperature: -40℃ to 70℃
Humidity; Operating Humidity (noncondensing:10% to 90% Storage Humidity (non-condensing),10% to 90%
Dimensions; 44 x 35 x 4.45
Weight; 4.05kg

PoE:
PoE Power Budget  190W

L2 Features:
Auto MDI/MDIX; yes
Auto-negotiation; yes
Flow Control; IEEE 802.3x for full-duplex mode, Back-Pressure for half-duplex mode
IGMP Snooping; IGMP snooping v1/v2/v3, IGMP immediate leave Supports jumbo frames up to 10 KB
Immediate Leave; yes
Jumbo Frame; Supports jumbo frames up to 10 KB
Link Aggregation; Static Trunk, IEEE 802.3ad Link Aggregation Control Protocol
Spanning Tree; IEEE 802.1D Spanning Tree Protocol (STP), IEEE 802.1w Rapid Spanning Tree Protocol (RSTP), STP Auto Edge
VLAN;Supports 4K IEEE 802.1Q VLANs, Port-based VLANs, Voice VLAN, Private VLAN

QoS Features:        
Priority Queue Scheduling;           8 hardware queues per port, Rate Limiting, Ingress: Resolution 16 Kbps, Egress: Resolution 16 Kbps

Security Features:
IEEE 802.1x;yes
IP Source Guard; yes
TACACS+; yes

Management Features:
DHCP; Supports DHCP Client, Supports DHCP Server, DNS           Supports DNS client, proxy
LLDP; yes
RMON; yes
SNMP (Agent); SNMP v1, v2, v3
Telnet; yes
Web Based Management; yes

IPv6 Features         
ICMPv6; yes
ICMPv6 Redirect; yes
IPv4/IPv6 dual Protocol Stack; yes
IPv6 Address Types; Unicast
Stateless Auto-configuration; yes

QoS (Quality of Service) is a major issue in VOIP implementations. The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due to interference from other lower priority traffic.

Things to consider are:

• Latency: Delay for packet delivery
• Jitter: Variations in delay of packet delivery
• Packet loss: Too much traffic in the network causes the network to drop packets
• Burstiness of Loss and Jitter: Loss and Discards (due to jitter) tend to occur in bursts

For the end user, large delays are burdensome and can cause bad echos. It’s hard to have a working conversation with too large delays. You keep interrupting each other. Jitter causes strange sound effects, but can be handled to some degree with “jitter buffers” in the software. Packet loss causes interrupts. Some degree of packet loss won’t be noticeable, but lots of packet loss will make sound lousy.

Latency:
Callers usually notice roundtrip voice delays of 250ms or more. ITU-T G.114 recommends a maximum of a 150 ms one-way latency. Since this includes the entire voice path, part of which may be on the public Internet, your own network should have transit latencies of considerably less than 150 ms.

Jitter:
Jitter can be measured in several ways. There are jitter measurement calculations defined in:

• IETF RFC 3550 RTP: A Transport Protocol for Real-Time Applications
• IETF RFC 3611 RTP Control Protocol Extended Reports (RTCP XR)

But, equipment and network vendors often don’t detail exactly how they are calculating the values they report for measured jitter. Most VOIP endpoint devices (e.g. VOIP phones and ATAs) have jitter buffers to compensate for network jitter. Quoting from Cisco:

• Jitter buffers (used to compensate for varying delay) further add to the end-to-end delay, and are usually only effective on delay variations less than 100 ms. Jitter must therefore be minimized.
• Whats an acceptable level of jitter in a network?  0.5ms – 2ms

Packet Loss:
VOIP is not tolerant of packet loss. Even 1% packet loss can “significantly degrade” a VOIP call using a G.711 codec and other more compressing codecs can tolerate even less packet loss. The default G.729 codec requires packet loss far less than 1 percent to avoid audible errors. Ideally, there should be no packet loss for VoIP

The link below discusses the time varying nature of packet loss.
http://www.voiptroubleshooter.com/indepth/burstloss.html

Aruba Instant Mode
In Aruba Instant mode, a single Access Point (AP) automatically distributes the network configuration to other “Instant” APs in the WLAN. Simply power-up one Instant AP, configure it over the air, and plug in the other APs, the entire process takes about five minutes.

Aruba Instant is the only controller-less Wi-Fi solution that delivers superior Wi-Fi performance, business-grade security and resiliency with the simplicity of zero-touch deployment.

Installing Aruba Instant Wi-Fi will provide you with simple, reliable, and affordable Wi-Fi with the flexibility to manage your network in a way that meets your needs as a growing business.

www.arubanetworks.com

Avaya’s small & medium business solutions are based on the Avaya IP Office.

With over 425,000 units sold and 12 million daily users, the Avaya IP Office claims superiority worldwide.

Avaya IP Office delivers basic communications capabilities for businesses as small as five employees, up to a complete, highly sophisticated and fully-integrated team and customer engagement solution for up to 3,000 users (as of Release 9.1.2) and 150 locations.

With a New Avaya Solution You Can:
• Enable mobile workers to engage with colleagues and customers more effectively
• Make team members more productive
• Deliver better customer engagement
• Lower operating costs
• Provide greater system resiliency
• Simplify administration requirements
• Keep employees instantly in touch with ‘one-number reachability’ 
• Enable staff to work remotely, while giving them access to all the same communications options as in the office
• Enable your employees to use any mobile or home phone as an office phone extension
• Rely on a built-in conferencing bridge to eliminate the need for expensive third-party conferencing services

Mobility
With Avaya IP Office, remote workers, on and offsite, can connect their mobile devices to the corporate network to manage calls with the ease and functionality of their office desk phone to place and receive calls, send and receive instant messages, view presence of colleagues, and conduct multiparty audio conferences.

Recent advances in video, computer, and telephone technology have led to a whole new way of wiring for businesses.

Gone are the days of daisy-chained single line telephones and standalone devices. Changes in the technology field have made business and personal communications more mobile, flexible and convenient.

ECS’ low voltage wiring services work to provide connectivity throughout your office and allow your devices to exchange data not only with each other, but also with the rest of the world.

Installing low voltage wiring in your office increases the productivity of your employees.

ECS offers the following features and benefits:
• Extreme Quality – ECS only installs components of the absolute highest quality and our installation techniques are second to none. We also test all of our cabling. The average structured cabling plant lasts for 17 years; ECS will get it right the first time so that your network and/or phone system will continue to last and be productive.
• Knowledge & Experience – ECS and our employees have been running low voltage cabling for many, many years. We have seen network types come and go and have planned for each and allowed our customers easy migration paths.
• Total Solution – ECS can create a total network for your business. We understand how to install low voltage cable and also what it will be used for.
• Fast Installation – We can often complete small jobs (up to 20 ports) the same week they are ordered.

With ECS, you can expect quality design & consistent performance.

ECS provides expert network cabling and infrastructure design services

The success and reliability of your network depends on a quality voice and data cabling infrastructure designed to deliver consistent, superior performance.

Research has shown that up to 50% of all network problems are related to network cabling, BUT only 2% of network investments are allocated for data cabling.

A cabling system should be a long-term investment, so be sure that it is properly designed to avoid future network problems.

Implementation of voice and data cabling, including category 5e, 6, or 6a can greatly increase the effectiveness of your communications solutions. Each category has its advantages and disadvantages, thus making it important to choose the one that best addresses your needs. Successful installation of cable systems require highly-skilled personnel to design, pull, terminate, and test the cable used for complex network environments.

ECS takes great pride in installing quality cabling solutions that fit your business requirements now and in the future.

We can assist with planning and review wiring infrastructure and create a stable and efficient foundation for your network and phone system.

ECS provides customized, structured cabling plans with the ability to expand, upgrade, and reconfigure the wiring to meet current and future business demands. We install computer network wiring, phone wiring (digital and analog), 25 pair trunk cable, coax, and fiber. Installation includes everything: cable, jacks, termination, and testing.

ECS is the Safe Choice for your Low Voltage Premise Wiring & Facility Design

Choice
Accountability
Relationship
Experience
 
CHOICE
• Agents represent multiple carriers and offer you different options to solve problems.
• Direct Carrier/MSP representatives who can only show you one way to solve the problem.
• Choice of Solution (MPLS or Ethernet? Switched or Dedicated LD? SIP VoIP, Hosted, or Traditional TDM)
• Choice of Price Point for same or similar solution
• Most businesses do not know they can use an agent! Once they do, they seldom go back. 

ACCOUNTABILITY
• Agents confirm the carriers they represent to assure their service works, bills are accurate, and support is available
• Agent customers are encouraged to contact the agent not the carrier at all times for any and all issues
• Agent customers enjoy an un-biased opinion
• Agents are their own business (less turnover than at large Carriers/MSP’s) 

RELATIONSHIPS
• Agents survive market and technology changes by having long term established relationships with end-user clients and carriers/MSP’s
• Customers who embrace an agent relationship enjoy a tremendous resource for multiple departments including IT, Accounting, Engineering, Marketing, Sales and HR.
• Many Agents can also provide PBX, firewall, router, switches, WiFi, cabling, etc. 

EXPERIENCE
• Agents are professionals with many years’ experience
• The old Bell companies started using Authorized Agents in the early 1990’s
• Competitive Local  Exchange Carrier (CLEC) Services began in 1997
• Established agents have seen market and technology changes and know the difference between what works and what is hype
• Ongoing education by both the carriers and the industry at Trade Shows, Seminars, Webinars.
• Agents are not afraid to tell you “NO” when an idea does not fit your solution
• Established agents have experience across a wide spectrum of businesses; auto, medical, legal, education, government etc. and are familiar with the systems and practices of your industry.
 

If you work directly with a Carrier or Managed Service Provider, all they are going to offer you is what they have. 

What if they don’t have what you need ?

What if another carrier or MSP has an offer better suited for your business ?

What is an Authorized Agent ?
• An Agent represents multiple Telecommunications Companies
• An Agent sells and services Local dial-tone, Long Distance, Internet Access, Wide Area Networks, Ethernet, VoIP, etc.
• An Agent is similar to an Insurance Agent who offers one point of contact for multiple insurance carriers
• An Agent is paid by the carrier or managed service provider
• You/Customer get the benefit of the Agent’s experience at no additional cost
• Agents focus on which carrier, managed service provider, or service is right for you
• Agents speak the language, you probably don’t and probably don’t want to…

Your world runs on Wi-Fi. To succeed in today’s WiFi powered world, Aruba & ECS deliver everything you need.

Aruba & ECS combine enterprise-grade features and optimal performance to increase your productivity.

Aruba integrates with your existing systems and hardware, for unmatched flexibility and seamless scalability. And zero-touch provisioning and automation mean you don’t have to worry about your WiFi anymore.

Aruba & ECS deliver everything you need to ramp up your network and run your business better.

Make the intelligent WiFi investment to empower your business today, tomorrow and for years to come.

www.arubanetworks.com