GIVE USERS THE TELEPHONE INTERFACES THEY WANT, STORE THE MESSAGES WHERE YOU WANT!

Unified Messaging with User Experience Choices and Deployment Flexibility

Avaya Aura Messaging gives users access to email, voicemail, and fax from a single interface.

This unified messaging solution is built for stability and flexibility. Avaya uses an all-Linux platform with local survivability and geo-redundant capabilities to serve large distributed or centralized configurations, with the option to store messages in an Avaya and/or Microsoft Exchange message store.

Avaya provides migration services to move from Octel Aria 250/350 and Intuity Audix systems to Avaya Aura Messaging. Traditional voicemail users can continue using their familiar Octel Aria and Intuity Audix experiences.

Avaya Aura Messaging is the only unified messaging system integrated with the Avaya Aura Platform.

Maintain Productivity with a Familiar User Interface: Users migrating from Octel Aria or Intuity Audix can be up and running with minimal retraining required.

Use an Avaya or Microsoft Exchange Message Store: Choose where to store messages on a user basis to address architecture and governance requirements.

Add a Speech-Based Auto Attendant: Make it easy for callers to route themselves to the right person or service. Improve the service given to callers and save the need for an IVR.

User Interface Continuity: An ideal upgrade for legacy Avaya voicemail, Avaya Aura Messaging gives users familiar interface options: an interface typical of Octel Aria 250/350 systems, or an Intuity-like experience found in Avaya Intuity AUDIX or Definity AUDIX systems.

Migration Made Easier: Simplify and accelerate migration initiatives and address message retention requirements. Transfer mailbox data, messages, and recorded names and greetings when moving from Octel 250/350 and Intuity Audix systems to Avaya Aura Messaging.

Dependable Operations: The application server and message store is Linux based, reducing concerns about security, maintenance, and downtime that can accompany other operating systems. Choose where to store messages on a per-person basis to address architecture and governance requirements. Add N+1 application servers and a geo-redundant message store for extra protection against unanticipated outages.

Integrated Mobility: The Reach Me features lets callers connect with users after they’ve been directed to voicemail. Notify Me provides multiple methods for message notification. Optional Speech to Text transcribes messages and delivers them where you want.

www.avaya.com

Integrated Conferencing on Any Device

INTEGRATED AUDIO, WEB, & VIDEO CONFERENCING

EASY ON USERS, BUDGETS, AND IT STAFF

Put collaboration tools in all your users’ hands, no matter which smart phones, desktops, or tablets they’re using. Get audio, web, and even video conferencing, so you can call a meeting and everyone can connect.

Let your users focus on meeting purpose and content—instead of logistics. Calendar integration lets people easily schedule and join meetings. Participants know and control what’s happening in the conference thanks to the easy-to-use Avaya interface.

Taking conferencing in-house saves service provider and network trunking fees. It can also significantly reduce your WAN usage and costs.

Never Worry About Availability

Conduct hundreds of conferences, bringing thousands of people together to collaborate simultaneously. You don’t need to think of conferencing ports as a scarce resource anymore

Save Serious Bandwidth

When you have multiple participants at the same location, send just one copy of the same audio and video traffic across your network instead of one per user.

Simplify Your Life with a Single Conferencing Platform

Use one platform to host meet-me style conferences, or initiate ad hoc multi-party interactions from your unified communications experience using voice, content sharing, and video.

Make Your Meetings Easier to Plan, Faster to Start, and More Secure

Add conference logistics to your meeting invite with the click of a button, and just click to join when the time comes. See a real-time roster of participants to eliminate those repetitive roll calls, and let everyone will know who is speaking and where any disruptive noise is coming from. Let anyone share content or capture notes, action items, and questions. Allow meetings to continue even if the host leaves. Make your meetings more secure by using your own system not shared with any other enterprise, and when necessary, locking the conference so no one else can join.

www.avaya.com

The S8300 Server, with a G700, G450, G430, G350 or G250 Gateway, provides a flexible solution for growing companies to streamline voice and data operations over one networked infrastructure.

It can be a standalone solution for a small business or a remote edge device for a larger enterprise network with 8 to 1000 stations.

Communication Manager Release 5.2 and later supports the S8300D Server.

The S8300D Server is an Intel Celeron processor that runs on the Linux operating system and resides in one of the following gateways:

• • G250 Branch Gateway
• • G350 Branch Gateway
• • G430 Branch Gateway
• • G450 Branch Gateway
• • G650 Media Gateway

S8300D Server software

In addition to Communication Manager software for applications, the S8300D Server runs the following software:

• • A Web server that is used for:

– Backing up and restoring customer data

– Viewing current alarms

– Server maintenance, including busy out, shutdown, and status of an S8300D Server

– Security commands to enable and disable the modem

– Security commands to start and stop the FTP server

– Security commands to view the software license

– SNMP access to configure trap destinations and to stop and start the master agent

– Configuration information about the S8300D Server

– Upgrading access to the S8300D Server

• • Maintenance software
• • Linux operating system
• • Trivial File Transfer Protocol (TFTP) server
• • Secure HTTP server for IP phone file downloads
• • H.248 Branch Gateway Signaling Protocol
• • Control messages tunneled over H.323 Signaling Protocol

An Avaya S8300D Server with a gateway and the gateways media modules converge voice and data into one infrastructure. The S8300D Server is an Intel Celeron-based processor that resides in the gateway. The server has the same dimensions and shape as a media module.

An S8300D Server can also serve as a survivable remote server (Local Survivable Server). (LSP)

www.avaya.com

The G700 Media Gateway is scalable and offers options.  It is functional on its own or with other G700 Media Gateways.

Avaya G700 Features:

• • Can work standalone with S8300 Media Server
• • Also connects through LAN to S8700 Media Server
• • Supports 15 ports of tone detection
• • 4 media module slots
• • 1 P330 expansion module slot
• • 1 slot for the Octaplane stacking fabric
• • Serial port for command line access
• • Eight-port layer-2 switch or two 10/100BaseT external ports
• • VoIP engine that supports up to 64 G.711 single-channel calls
• • Desktop or rack mountable

Compatibility:

• • Integrates with S8700 series and S8300 media servers running Avaya Communication Manager software

The Avaya G700 Media Gateway, Avaya S8300 Media Server, and media modules provide the ability to converge voice and data into one infrastructure, creating flexibility for growing companies. The S8300 Media Server is a Pentium based-processor in a Media Module form factor that resides in the G700 Media Gateway. The S8300 Media Server is also available in a Local Survivable Processor (LSP) configuration. The primary controller for the LSP can be an Avaya S8500 or S8700 Media Server, or another S8300. The G700 Media Gateway is based on an Avaya P330 layer-2 switch that contains VoIP resources and modular interface connectivity. The media modules provide analog, digital, T1/E1, BRI, and additional VoIP capabilities.

The main hardware components of the G700 Media Gateway and S8300 Media Server configurations are:

• • G700 Media Gateway chassis
• • S8300 Media Server circuit board
• Avaya Media Modules:

— Avaya MM710 T1/E1 Media Module

— Avaya MM711 Analog Media Module

— Avaya MM712 DCP Media Module

— Avaya MM720 BRI Media Module

— Avaya MM760 VoIP Media Module

www.avaya.com

The Avaya G430 Media Gateway is a multipurpose Media Gateway targeting small and medium branches of 1 to 150 users.

The G430 Media Gateway supports two expansion modules to support varying branch office sizes. It works in conjunction with Communication Manager IP telephony software running on Avaya S8xxx Servers to help deliver intelligent communications to enterprises of all sizes.

Avaya G430 Features:

• Provides 3 media module slots
• Can add up to 2 EM200 expansion modules providing 2 media module slots each
• Equipped with single on-board DSP supporting 20 VoIP channels; can add an additional DSP board supporting either 10, 20, or 80 VoIP channels
• Includes single power supply unit
• Can support up to 150 users when deployed as a branch gateway in a mid to large branch office
• Features a VoIP engine, an optional WAN router, and Ethernet LAN connectivity
• Provides full support for Avaya IP and digital telephones, as well as analog devices such as modems, fax machines, and telephones

Media Module Compatibility:

• The Avaya G430 Media Gateway is compatible with MM710, MM711, MM712, MM714, MM716, MM717, MM720, and MM722

The Branch Gateway:

• Works in conjunction with Avaya Aura® Communication Manager IP telephony software running on Avaya S8XXX Servers to help deliver intelligent communications to enterprises of all sizes
• Combines telephone exchange and data networking, by providing PSTN toll bypass, and routing data and VoIP traffic over the WAN
• Features a VoIP engine and Ethernet LAN connectivity.
• Provides full support for Avaya IP and digital telephones, as well as analog devices such as modems, fax machines, and telephones.

www.avaya.com

The G650 Media Gateway features an 8U high, 14-slot chassis that can be installed in industry standard EIA-310 19” open or closed racks.

The G650 can accommodate a range of analog, digital, ISDN, and IP (over the LAN) phone station configurations, with voice transport options over IP, analog, TDM, or ATM. Available dual redundant, load-sharing power supplies with AC/DC inputs provide enhanced system reliability.

Avaya G650 Features

• •The G650 Media Gateway is a 14 slot, rack mounted carrier configured for TN form factor circuit packs
• •Used with S8xxx Media Servers

The Avaya G650 Media Gateway delivers the scalability, features, and system uptime that enterprises require for mission-critical telephony applications in campus and large office environments.

The G650 seamlessly integrates traditional circuit-switched and IP-based telephony networks, providing core telephony gateway services to all endpoints in a mixed TDM/IP environment, including:

• •Tone Generation and Detection
• • Call Classification
• •Protocol Translation
• • Audio Processing
• •Voice Codec Compression and Transcoding
• •Announcement Storage and Playback
• •Audio Mixing for Call Conferencing

Designed to address the need for converged solutions, the Avaya G650 Media Gateway gives enterprises flexibility to adapt to changing business needs and allows them to evolve easily from circuit-based telephony infrastructures to the next generation of IP infrastructures, including those based on the open SIP (Session Initiation Protocol) standard.

Avaya solutions are based on a modular architecture of centralized media servers that provide call processing and control through Avaya Communication Manager and a distributed network of media gateways. For call control, the G650 Gateway connects to an external Avaya S8500 or S8700 Media Server over an IP link. This enables the enterprise to design and administer telephony services for all gateways from one central location.

www.avaya.com

The Avaya G450 Media Gateway is a multipurpose media gateway that can be deployed in medium to large sized branch locations. 

The G450 can support up to 450 users when deployed as a Branch Gateway in a mid to large branch office of a large enterprise or a call center. This requires Avaya Aura Communication Manager IP telephony software running on one or more Avaya S8XXX Servers. The Avaya S8300 Servers supports 50 Branch Gateways, the other Avaya Media Servers support up to 250 Branch Gateways.

The Avaya G450 Media Gateway works in conjunction with Avaya Communication Manager IP telephony software running on Avaya S87XX Servers to help deliver intelligent communications to enterprises of all sizes.

Avaya G450 Features:

• • Provides 8 media module slots
• • Equipped with single DSP childboard supporting 80 VoIP channels (MP80)
• • Can add up to 3 additional DSP childboards for a maximum of 240 VoIP channels
• • Includes single power supply unit; can support additional redundant power supply unit
• • Can support up to 450 users when deployed as a branch gateway in a mid to large branch office
• • Can serve up to 2400 users when deployed as a campus gateway
• • Features a VoIP engine, an optional WAN router, and Ethernet LAN connectivity
• • Provides full support for Avaya IP and digital telephones, as well as analog devices such as modems, fax machines, and telephones

Media Module Compatibility:

• The Avaya G450 Media Gateway is compatible with MM710, MM711, MM712, MM714, MM716, MM717, MM720, MM722, MM340, and MM342 Media Modules

 The Avaya G350 Media Gateway is a complete branch office communications system ideally suited for enterprises with locations that have 8-40 extensions. This advanced TDM/IP architecture allows enterprises to benefit by leveraging existing investments and evolving to cutting-edge telephony that provides seamless connectivity and security.

The Avaya G350 Media Gateway is a high performance converged telephony and networking device that sits in a small branch location, providing all the infrastructure needs in one box.

Avaya G350 Features                                                                                            Designed for use in an 8 to 72 user environment, branch offices with 16 to 40 stations Provides 6 media module slots and an embedded analog media module             Features a VoIP engine, WAN router, and PoE LAN switch, and provides full support for IP, DCP, and analog telephones                                                                           Provides full data networking services, precluding the need for WAN router or LAN switch

Compatibility                                                                                                      Integrates with S8700 series, S8500, S8400, and S8300 media servers running Avaya Communication Manager software                                                                               Can optionally house and internal Avaya S8300 media server as a local survivable processor or as the main media server for stand-alone deployment                            The Avaya G350 Media Gateway is compatible with MM711, MM714, MM716, MM312, MM712, MM717, MM710, MM720, MM722, MM340, MM342, MM314, and MM316 Media Modules

Voice/Data Carrier Services Management

Consider the advantages of a partner who manages and streamlines your voice/data carrier services. 

Efficient voice/data carrier services management is vital to your business.  It can be challenging, time-consuming, inaccurate and overwhelming. 

Consider the expertise and employee time required to address the following.  

 You want:

• Control over your services and devices (but it requires time and expertise)
• To be assured you’re not being overcharged (but bill review takes time)
• To resolve billing discrepancies (but you feel it’s not the best use of your staff)
• To maintain great prices (but constant surveillance is difficult)

Now consider the benefits of an ongoing partner who sets your best interests as their top priority. 

ECS can create a custom solution to manage any or all of the components of your voice/data carrier services so you can relax with confidence!

Consider the advantages of customized services for your voice/data carrier needs.

You are running a successful business. 

Your continued success and growth depends on voice/data carrier services that are designed to fulfill your needs.  And your needs are unique to your business. 

As you research your carrier options, problems may surface.  

You want:

• Services that fit your needs (but your needs are constantly evolving)
• A network capable of expansion (but design requires expertise)
• To quickly examine options (but variables are daunting)
• Seamless implementation (but don’t have the resources to make that happen)

This is where ECS can add value and solve your problems.  We KNOW the voice/data carrier services industry!

• Your telecom needs will be accurately assessed by our engineers
• We customize your network with your current and future needs in mind
• Our relationships with carriers and our knowledge of new technology enable us to quickly determine the best voice/data carrier services for you, saving you valuable time
• We present you with multiple options and quotes so you can decide with confidence
• You relax as ECS oversees installation of new services and all administrative work

 ECS will procure efficient voice/data carrier services for your company, while you focus on what you do best!