Overview
Avaya one-X Mobile Preferred for IP Office R9 is an application that works with the IP Office R9 suite to provide enterprise communications on mobile phones.
The one-X Mobile Preferred client provides enterprise dialing, transferring, and conferencing capabilities, which the corporate communication network uses to seamlessly extend services to the mobile phones of employees.
The one-X Mobile Preferred client provides a number of additional features that include:
• Presence information for users and for the contacts of the users.
• Geo-location presence and tracking using the on-board GPS of the mobile phone.
• Instant messaging with contacts and user groups defined on the IP Office server and also with external contacts.
• The capability to play voice mail messages, pick-up incoming voice mail messages, view current presence of the voice mail caller, and return calls.
• Rich conference controls with click-to-conference for users and groups, entry and exit notifications, and the capability to view and manage conference participants.
• Integration with Microsoft Exchange Server to provide information about the availability of users.
• Real-time notifications of communications arriving on the server, such as new voice mail or instant messages, changes in the availability of contacts, and conference participants dialing into a conference bridge.
System Architecture:
The Avaya one-X Mobile Preferred client leverages corporate infrastructure with IP Office and IP Office applications to deliver enterprise communications to mobile phones.
The IP Office server pushes the Contacts list to the mobile phone. Users need not configure the Contacts list.
The one-X Mobile Preferred client architecture uses the XMPP server that integrates with Avaya one-X® Portal and Microsoft Exchange Server and offers the following advantages to the mobile user:
• Corporate instant messaging and presence information through integration with the XMPP server.
• View calendar information of contacts and share calendar information with other contacts by integrating with Microsoft Exchange Server.
Related documentation:
Because Avaya one-X Mobile Preferred integrates with IP Office and IP Office applications, you must gain access to the IP Office documentation suite to administer this application. The following related documents are available on the Avaya Support website at support.avaya.com:
• IP Office Manager
• Administering Avaya one-X Portal for IP Office
• Implementing Avaya one-X Portal for IP Office
• Implementing Voicemail Pro
• IP Office Application Server Installation and Maintenance for Linux deployments
System Requirements:
Avaya one-X Mobile Preferred integrates with IP Office and IP Office applications. When you deploy one-X Mobile Preferred as part of an IP Office solution, the system requirements depend on the server where the IP Office applications, such as Avaya one-X Portal and Voicemail Pro, are installed. With the appropriate licensing, you can deploy IP Office applications on Windows Servers 200x and also Linux servers.
Following is the licensing and application requirements for the one-X Mobile Preferred client.
Licensing:
The Avaya one-X Mobile Preferred client for IP Office has the following licensing requirements:
• Preferred Edition system license
• One Mobile Worker or Power User license per client
Application requirements
IP Office Release 9.0+ supports the Avaya one-X Mobile Preferred client. The system requires trunks that support clearing supervision, which include the following:
• PRI
• SIP
Preferred client network requirements
The Avaya one-X Mobile Preferred application must be able to connect through the Internet to Avaya one-X Portal and to the IP Office system, using either a 3G network or an external Wi-Fi service. Your network setup must support this capability and cellular voice connectivity.
Supported Platforms:
The one-X Mobile Preferred client is available for most Apple and Android mobile phones.
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.
About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com
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