Xima Software is pleased to announce the upcoming general availability of 911 Notifications/Immediate Emergency Alerts.
Coming in a new release on December 2nd, 2013 will be Emergency Desktop Notification. This new feature will allow customers to be notified if and when any employee calls the local emergency services number. This feature will be one of many tools included in Chronicall Desktop, a software package that can be downloaded onto multiple PCs within the customer’s organization. As soon as the emergency number is dialed, the screen pop will appear, flashing in red, and will display the user and extension who just called emergency services. This feature doesn’t wait for the call to end. It will pop as soon as the number is dialed. And there’s no need to worry about whether Emergency Desktop Notification will be supported in your country or not. Each customer can specify which numbers are emergency numbers for their organization and the country they live in.
This exciting new feature will be part of a Chronicall update. Any customer who has current Xima Care coverage can upgrade and add this feature for free. This will also be a standard feature for all installations after December 2nd. For more information regarding Emergency Desktop Notification, please contact ECS.
To see how Chronicall can make the most of your time and energy while improving the accuracy and efficiency of your call data, contact ECS to sign up for a free 14-day trial today.
For more information please visit www.ximasoftware.com/chronicall or www.GoECS.com
About Xima
Xima Software was formed by a group of telephony engineers and tech support personnel. After several years and hundreds of phone system installations, Xima’s founders identified a growing need for inexpensive, accurate, and easy-to-use call reporting and recording software. They needed a reporting suite that would only take a few minutes to install, would show the details of every event that happened on a call instead of just a vague summary, and could report on all users, groups, and trunks without licensing headaches. With those principles in mind, they developed Chronicall.
In 2007, Xima spun off from its parent company and began aggressive development on Chronicall. The name Xima was chosen as a modern derivation of the romantic word “cima,” meaning “the top” or “pinnacle.” The name Chronicall represents a strategic merger of accurate and detailed time-keeping with call reporting.
About ECS
ECS, located in Auburn, WA & Portland, OR is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is a “one stop shop” for network infrastructure needs. ECS designs & installs flexible cabling infrastructures that support multiple voice, data, video and multimedia systems regardless of their manufacturer.