ECS provides Consulting, Design and Installation of Wireless (WiFi) Networks.

Our ECS infrastructure team can design a wireless solution to meet your current needs and projected growth.

The ECS Wi-Fi installation technicians are highly trained, with years of experience installing complex systems. 

ECS is a recognized leader in the field of commercial and event wireless installation, wireless maintenance and wireless LAN security configuration.   

ECS can work with you to get bandwidth to a location that may be difficult or cost-prohibitive. We design and deploy state-of-the-art, point-to-point wireless solutions that meet your needs and your budget.

ECS WiFi services include:

• • Installation of access points
• • Installation of enclosures (physical security)
• • Installation of antennas
• • Connection of antennas to access points
• • Connection of LAN to access points
• • Connection of power to access points
• • Installation and connection of remote power system (PoE)
• • Verification of coverage
• • Network management

Designing a Wireless Network, WLAN, WiFi network requires careful planning to meet objectives and requirements.

A site survey is recommended to determine sources of interference and best overall coverage. WLANs can be a replacement to wired networks when designed correctly. ECS customizes Wireless Network design to specifically meet the complexity and obstacles of your facility.

Mobility provided by WiFi networks has proven to be beneficial throughout manufacturing, warehouses facilities, transportation hubs, hotels, airports, hospitals, colleges, convention halls, and more.

Types of Wireless provided by ECS:

• • Point to Point Wireless Network
• • Point to Multi-Point Wireless
• • Wireless Bridge
• • Wireless Backhaul
• • Wireless Mesh Networks
• • WLAN
• • WiFi Hotspots
• • Outdoor Broadband Wireless/WiFi
• • Wireless/WiFi for Multimedia
• • VoIP
• • Multi-Service Mesh Networks
• • Fixed Wireless Access
• • Wireless Video Surveillance

If you’re building a new location or want to upgrade your existing infrastructure, ECS is the provider you need for your cabling projects. We specialize in structured cabling solutions in the states of Washington & Oregon.

The low voltage cable infrastructure in your office/building is a critical component of your network. Proper planning, design, & installation of your infrastructure will have a positive impact on your company’s day-to-day operations.

As a licensed, bonded, insured low voltage cabling contractor, we provide:

• • Consultation
• • Site Survey
• • Design/Engineering
• • Material Supply
• • Installation
• • Testing
• • Certification

We offer:

• • CAT5e
• • CAT6
• • CAT6a
• • Fiber Optic
• • Wireless Networks
• • Patch Panels
• • Patch Cables,
• • Enclosures
• • Cable system management
• • Documentation

A Properly designed and implemented structured cabling system makes it easy to integrate the latest technologies and helps your business to be competitive, while reducing infrastructure costs.

ECS specializes in voice, data, and fiber optic cabling and wireless LAN installations.  We design & install reliable, high-quality, low voltage cabling using standards-based network infrastructure components. Whether you’re implementing a new LAN/WLAN, upgrading, or rolling out a new technology, you need the right company to install your network cabling to accommodate your bandwidth needs now and into the future.

Supporting mission critical systems and being able to quickly and cost-efficiently adapt to emerging technologies are functions of a well-built network infrastructure.  The backbone of your network is a robust and adaptable structured cabling system.

Some of our Services

• • Voice and Data Cabling
• • Fiber Optic Cabling
• • Wireless LAN Solutions
• • Data Center Cabling
• • Cable Rewiring Services

CAT6A offers simple and cost-effective provisioning to support current and emerging applications.

CAT6A offers the most cost-effective and simple provisioning to prepare today’s buildings for current and future applications. With 10 gigabit applications starting to emerge, now is the time to consider provisioning your office/building with the right copper cabling infrastructure based on CAT6A twisted pair connectivity.

CAT6A supports the familiar, backwards compatible RJ45 interface. The RJ45 has enabled the global growth of Ethernet as we know it, and has become a universal interface for a broad range of applications.

PoE standards have been updated to double the power delivered to devices utilizing all four pairs in the cable, CAT6A provides enhanced thermal dissipation performance over CAT5e and CAT6.

Wireless networks require wires. CAT6A is the right choice to support the evolution of Wi-Fi and its need for increasing bandwidth.

Recently published, TIA-4966 recommends CAT6A for new education facilities based on the need for high-performance infrastructure required for wired and wireless connectivity.

TIA-1179 (published in 2010) recommends CAT6A for all new installations in healthcare facilities and was the first standard to recommend CAT6A for new installations outside of the data center.

The 9608G IP Deskphone is an 8-line phone ideally suited for everyday users who consider the phone to be one of many useful communication tools and who rely on common functions like directory and speed dial to enhance productivity and collaboration.

The Avaya 9608G IP Deskphone features a monochrome display, 4 softkeys, high definition audio quality, integrated Gigabit Ethernet interface, headset support, and up to three 12- or 24-button Expansion Modules. Part of the 9600 Series IP Deskphones, the 9608G leverages your IP network to deliver sophisticated voice communications from headquarters, remote locations, or home offices. Integrated with the Avaya Aura and IP Office Platforms, the 9608G optimizes communications through a flexible architecture that leverages existing investments and accommodates changing business needs.

Specifications

Hardware:

• • Monochrome display – 3.2 inches x 2.2 inches (8.2 cm x 5.5 cm)
• • 8 buttons with dual LEDs (red, green) • 4 softkeys
• • Hard buttons for phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
• • Red LEDs for speaker, mute, headset, message, history
• • 24 administrative buttons
• • Wideband audio in handset and headset
• • Full duplex speakerphone
• • Ergonomic hearing aid compatible handset supports TTD acoustic coupler
• • Message waiting indicator
• • IC call alerting with 360-degree visibility
• • Rich, classic and alternate ringtones
• • Wall-mount and dual-position stand
• • Gigabit Ethernet (10/100/1000) line interface
• • Second Ethernet interface 10/100/1000 Mbps
• • PoE Class (IEEE 802.3af) registers as class 1 device

Software:

• • SIP protocol support
• • H.323 protocol support
• • Standards-based codec support: G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP)

Keep all your employees productive, efficient and connected

Every worker has unique communications needs that are mainly driven by where and how they work.

Office workers are primarily at their desks.

Avaya IP Office, Office Worker application puts deskbound associates in the communications driver’s seat. Whether in the main office, remote/satellite facility or working from home, users receive a host of time-saving features that speed collaboration and accessibility. They can click-to-call, IM, see their colleagues’ presence status (on the phone, do not disturb, away, etc.), access corporate directories, control conference calls, and more, right in the desktop applications they already use, like Microsoft Outlook or Lync, and web browsers.

Office Worker Functionality:

• • Basics like Make/receive calls, hold, transfer
• • Enhanced features like Park/Page and conference
• • Access telephony features via phone UI or DTMF
• • Click to make and receive calls
• • Point and click call control
• • Control audio conferences
• • Federated Presence and IM
• • Personal, System and Corporate directory access
• • Visual voicemail
• • Stay connected with your Apple iPad device
• • Embedded point-to-point video collaboration
• • Integrate with Microsoft Lync
• • Integrate with Microsoft Outlook
• • Integrate with Salesforce.com
• • Integrate with Google Talk (IM & Presence)

Every worker has unique communications needs that are mainly driven by where and how they work.

Mobile associates need to connect wherever they happen to be. Remote workers want to collaborate with the same capabilities they would have in a company office.

The Avaya IP Office Power User application can quickly and easily deliver the right level of communications capabilities to every associate in your organization.

The ultimate in communications accessibility, the IP Office Power User application builds upon the Office Worker application to enable employees to be as productive as possible in virtually any location or circumstance.

Armed with a laptop, Apple iPad device, Apple iPhone or Android smartphone, users can make voice or video calls, conduct and control audio conferences, view colleagues’ presence, instant message with contacts inside and outside the company, and much more.

Want to empower your key associates with the tools to keep them working at maximum productivity and efficiency? The IP Office Power User application is the solution.

Power User Functionality:

• • Basics like Make/receive calls, hold, transfer
• • Enhanced features like Park/Page and conference
• • Access telephony features via phone UI or DTMF
• • Click to make and receive calls
• • Point and click call control
• • Control audio conferences
• • Federated Presence and IM
• • Personal, System and Corporate directory access
• • Visual voicemail
• • Stay connected with your Apple iPad device
• • Embedded point-to-point video collaboration
• • Integrate with Microsoft Lync
• • Integrate with Microsoft Outlook
• • Integrate with Salesforce.com
• • Integrate with Google Talk (IM & Presence)

Functionality NOT provided by Office Worker:

• • Conference scheduling
• • Turn your home phone into your office phone
• • Make or receive calls via Cellular/Wi-Fi/3G/4G
• • IM, Presence, Conference Controls via Mobile Access
• • Location aware using GPS via Mobile Access

Xima Software is officially certified and tested with Avaya on IP Office R9.1.

This includes the latest release of 9.1.4. Xima currently has a number of customers and partners that are running Chronicall without any issues on this version.

It must be verified that the IP Office is allowed to send TCP and UDP traffic under security settings.

Also, with Avaya 9.1.4 Avaya requires you to change the System Monitor password.

You must update Chronicall to match that same password.

www.ximasoftware.com

Xima Chronicall Standard Reports cover most areas for basic call metrics with roughly 50 reports right out of the gate.

Basically, customers get a lot of bang for their buck with the purchase of Chronicall Standard Reports, however, Chronicall Standard Reports won’t be the exact fit for everybody. That is precisely why Xima offers Custom Reports as an add-on module. The Custom Reports module gives users the ability to edit any of the existing Standard Reports or create their own reports from scratch. Sometimes customers only need to make minor changes to the Standard Reports to make them just right. Maybe they want to add a new value, filter things a little bit differently, change the summary field, add color thresholds to the data, etc. Taking all the pieces that already work from an existing report makes perfect sense rather than starting all over.

Some customers have such specific needs that it would be better to build reports from the ground up than to remove almost everything from a Standard Report.

Users can literally build their reports starting with the type of report they want such as agent, group, time interval, etc. and then add the values they want to see like call count, event duration, missed calls, average wait time, etc.

The possibilities are endless because there is so much that can be done with building custom reports.

www.ximasoftware.com