The Tolly Group, the leading global provider of hands-on IT research, published a Five-Year Total Cost of Ownership (TCO) IP telephony study that includes cost of acquisition and software/hardware maintenance support for a five-year period comparing Avaya IP Office, ShoreTel, and Cisco systems.
Tolly evaluated the TCO of the IP Office Platform in office environments of 250, 800, and 1,350 UC (Unified Communications) users, with varying numbers of remote sites users, versus the Cisco Systems and ShoreTel UC Platforms.
Tolly found that Avaya IP Office Platform delivers a TCO lower or comparable to ShoreTel and less than half the cost of the Cisco Systems solution across the range of environments analyzed.
The IP Office platform delivers seamless scalability from small office to multi-site 3000 user environments with no “forklift” upgrades.
The Tolly Group’s report was published in December 2015.