AccessLine 3rd Quarter 2013 – SIP Trunk Price Promotions

AccessLine & ECS are committed to providing you the most competitive SIP pricing available while providing you the maximum value.

Rates quoted are Month to Month… NO TERM AGREEMENT REQUIRED!

12 SIP Trunks for the cost of 10 PLUS 20 Free DID’s!

Bundled:
Bundled/Partial PRI Replacement Pricing
● *$169.50 Per Month
● 12 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● 3,000 Minutes of Domestic Long Distance (Lower 48 states)
● Long Distance over 3,000 minutes at $0.029 Per Minute (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Unlimited:
Unlimited/Partial PRI Replacement Pricing
● *$249.50 Per Month
● 12 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● Unlimited Long Distance (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Full PRI Replacement (23 SIP Trunks)

Bundled:
Bundled/Partial PRI Replacement Pricing
● *$305.10 Per Month
● 23 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● 5,400 Minutes of Domestic Long Distance (Lower 48 states)
● Long Distance over 5,400 minutes at $0.029 Per Minute (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Unlimited:
Unlimited/Partial PRI Replacement Pricing
● *$449.10 Per Month
● 23 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● Unlimited Long Distance (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

About AccessLine
For over 20 years, AccessLine Communications has been meeting the exacting communications quality standards of Fortune 50 companies like IBM, Hewlett Packard, Standard Register, Federal Express, Sun/Oracle, and Internap. Now, AccessLine offers this proven network performance to you.

For more information please visit: www.accessline.com or www.GoECS.com

Avaya IP Office Messaging

Powerful and Effective Messaging Applications

Overview
IP Office Messaging applications do much more than simply answer calls when employees aren’t at their desks. Messaging applications help ensure businesses effectively interact with customers and colleagues to keep operations running smoothly.

Easy to use and administer, yet offering sophisticated “big business” capabilities, IP Office Messaging includes applications for voicemail, e-mail, unified messaging, interactive voice response and distributed and networked messaging. IP Office Messaging helps keep operations running smoothly by helping businesses communicate with speed and efficiency.

Capabilities

 

Automated Attendant
Free up staff with automated, customizable caller greetings. Easily provide answers to frequently asked questions. IP Office automated attendants improve efficiency and customer service, and can be customized to handle calls differently, at different times of day.

Voicemail
Sophisticated voicemail capabilities help make employees more productive and speed decision-making. Send a voice message to one or all employees quickly and easily. Accurately address messages by name or extension. With Preferred Edition, IP Office voicemail can automatically “find” you when you’re out of the office to alert you of new messages.

Voicemail to E-mail presentation
Access voicemail and e-mail in one mailbox and see all your messages together. Receive voicemail messages attached to an e-mail and access them remotely on your PC without having to dial into the phone system. Save and forward voice messages just like e-mail. With IP Office Preferred Edition, users can hear e-mails read over the phone and reply to them while on the move.

Unified Messaging
IP Office Preferred Edition enhances built-in voicemail to email capability by adding synchronization, helping to keep mailboxes up to date. Delete a voicemail message from your email Inbox and it is simultaneously deleted from the voicemail box. The reverse is also true. Additionally, Preferred Edition provides the ability to access voicemail messages through a web-based browser without dialing into the mailbox from a telephone.

Distributed Voice Messaging
For businesses with more than one location, distributed voice messaging can help improve business continuity. Systems can automatically back up messages, and even take over should another one fail. Administrators can easily manage all messaging systems from a central location.

Specifications – IP Office Essential Edition
Format: Secure Digital (SD) Card
System Requirement: IP Office 500
User Requirements: Any telephone
Maximum Number of Concurrent Calls: 6 Maximum
Storage Time: 15 to 25 hours

Specifications – IP Office Preferred Edition
Format: DVD or Download
System Requirements:
IP Office 500

Ethernet-attached PC running one of the following Server Operating systems: Microsoft Windows Server 2003 (32-bit), Small Business Server 2003 (32-bit and 64-bit), Microsoft Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2

Ethernet attached PC configured with Applications DVD Server (Windows OS not required)

Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook); Web access supported on Microsoft Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2

For complete and latest PC and Server specifications, refer to latest Avaya IP Office Technical Bulletin and Technical Tip documents.

User Requirements:
Any telephone

Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook)

Maximum Number of Concurrent Calls: Up to 40

Storage Time: PC/Server Dependent (1MB per minute)

To learn more about IP Office visit:
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

For more information please visit www.avaya.com or www.GoECS.com

Avaya IP Office Server Edition

Seamless Growth, Simple Management and Reduced TCO for Midsize businesses

Overview:
IP Office Server Edition is the ideal solution for midsize businesses, delivering intelligent Unified Communications, scalable growth and seamless management. Server Edition enables businesses to quickly and easily add users to an existing office or even connect a remote office, all from the central HQ. A Linux server is the heart of Server Edition, running IP Office software, Voice Messaging and Unified Communications (Avaya one-X® Portal for IP Office). Server Edition delivers true Centralized Management and Licensing for all users, across all locations, in one, intuitive, Graphical User Interface.

IP Office Server Edition enhances the capabilities of Preferred Edition … and more!

Capabilities:

Expanded Scale & Capacity With a Linux Server – Server Edition means seamless growth, … up from 384 users to 1000 per site; and 40 voice messaging ports to 100 all using the same Linux Server

Centralized Management
Simple administration is the cornerstone of Server Edition. From the one intuitive interface, the System Administrator has one view of all users on a single site or across up to 32 locations. Using system status can, at a glance, let the Administrator know of any potential issues that could affect system performance such as over utilized trunk lines, voice ports, and bandwidth utilization

Centralized Licensing
Server Edition holds all common licenses centrally, making it cost effective to purchase discounted license packs and easy for a System Administrator to assign user solutions to employees anywhere within the network

Resilience built-in
Mid-Size businesses demand reliability, Server Edition delivers. Within a multi-site network where Server Edition is deployed across remote locations, in the unlikely event of a system outage, the IP Phones on that location simply re-register to an alternate location. Voice messaging is also critical to many businesses; Server Edition backs-up messages and greetings to an alternate Linux server.

Benefits:

Cost Effective Growth
Whether it’s adding a user or a location, Server Edition easily grows with any expanding company

Low TCO
Day to day administration of users, groups and call routing across the entire network is easy from the centralized, Graphical User Interface, speeding Moves, Adds and Changes (MAC’s)

Non-Stop Communications
The failover capabilities of Server Edition for both real time and voice messaging helps assure that businesses don’t miss a beat

Specifications:

System Requirements
• IP Office Linux based primary server
• IP Office Linux-based Primary Server – Provides call control, mobility, IM and presence, and Messaging (VM Pro & one-X Portal), centralized licensing in a single server
• Linux-based Secondary Server – Same as primary server, but provides additional capacity and/or resiliency
• Expansion System – Linux-based server or IP Office 500 V2.
• The IP Office 500 V2 can also act as a local gateway

System Capacities
• Up to 1,000 users at a single site or across 32 locations, in any mix of IP, Digital, Analog or SIP
• Up to 250 SIP trunks per server
• Up to 125 SIP trunks per Expansion System
• Trunks with IP Office 500 V2 – 148 H.323, 240 digital, 208 analog trunks (not simultaneously)
• Up to 100 Voice Messaging ports
• 128 audio conferencing ports per server, including IP Office 500v2 (64 parties per conference)
• Up to 200 Avaya one-X® Portal users on primary or secondary server*
• Up to 500 Avaya one-X Portal users on dedicated server*
*These cannot be combined

Feature Detail

Avaya one-X® Mobile Server Application
• Simplified call control – tap to call, tap to conference
• Visual voice mail, IM, presence keeps you connected
• Central directory access
• Supported on Android and iOS devices (smart phones, tablets)

Conference Features
• 128 party conference bridge per server or expansion system (64 parties on a single conference)
• Unique PIN codes ensures security for conference calls
• Conference entry/exit tones; single beep on entry, double beep on exit.
• Conference call recording
• Conference Call control (Available with IP Office Power User and Office Worker solutions)
• ‘Conference Room’ automatically dials users and adds them if available (Requires Receptionist solution)

User features
• Record calls to mailbox
• Personal attendants
• Personalize greetings and pre-record extended greetings
• Send notification, forward, and copy voice messages to email inbox
• Browser based access to voice messages
• Message control from your PC (Available with IP Office Power User and Office Worker solutions)

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

For more information please visit www.avaya.com or www.GoECS.com

Pelco Releases Two New IP Camera Lines

Pelco, a Schneider Electric company, has released two new lines of IP cameras this month, the Sarix™ Enhanced Range with SureVision™ 2.0 and the Sarix™ Professional Range. Schneider Electric IP cameras are available for any application.   lighting condition, and environment

Both lines are equipped to handle low light, changing light and other difficult lighting conditions.  They are available in a wide range of styles to suit different environmental situations: indoor, vandal proof, domes, box cameras, etc.

The Enhanced Range is equipped with Pelco’s SureVision 2.0 technology, delivering the best quality image when the scene contains multi ranged lighting, such as a bright area coupled with a shaded area.  They feature full HD video with 1080p and 30 images per second.  All with many body options available.

The Professional Range includes Pelco’s first IP bullet camera and the line is meant to offer a wide range of choice to customers with the ability to mix and match different technical options while being an affordable solution.

Pelco is a world leader in the development, design and manufacturing of video security systems.

Contact ECS today for more information.

(Article by Charles Bressler – ECS Account Manager)

Understanding Quality of Service (QoS) in VoIP Installations

QoS (Quality of Service) is a major issue in VOIP implementations. The issue is how to guarantee that packet traffic for voice or other real-time media will not be delayed or dropped due interference from other lower priority traffic.

Things to consider are:
Latency
: Delay for packet delivery
Jitter: Variations in delay of packet delivery
Packet loss: Too much traffic in the network causes the network to drop packets
Burstiness of Loss and Jitter: Loss and Discards (due to jitter) tend to occur in bursts

For an end user, large delays are burdensome and can cause a bad echo degrading the quality of a conversation. It’s hard to have a working conversation with too large delays in packet delivery. You keep interrupting each other. Jitter causes strange sound effects, but can be handled to some degree with “jitter buffers” in the software. Packet loss causes interrupts. Some degree of packet loss won’t be noticeable, but at some point, packet loss can & will negatively impact call quality.

Latency
VoIP Calls usually tolerate roundtrip voice delays of 250ms or more. ITU-T G.114 recommends a maximum of a 150ms (milliseconds) one-way latency. Since this includes the entire voice path, part of which may be on the public Internet, your own network should have transit latencies of considerably less than 150ms.

Jitter
Jitter can be measured in several ways. There are jitter measurement calculations defined in:

IETF RFC 3550 RTP: A Transport Protocol for Real-Time Applications
IETF RFC 3611 RTP Control Protocol Extended Reports (RTCP XR)

Equipment and network vendors often don’t detail exactly how they are calculating the values they report for measured jitter. Most VOIP endpoint devices (e.g. VOIP phones and ATAs) have jitter buffers to compensate for network jitter.

Quoting from Cisco:
Jitter buffers (used to compensate for varying delay) further add to the end-to-end delay, and are usually only effective on delay variations less than 100ms. Jitter must therefore be minimized.
What’s an acceptable level of jitter in a network? 0.5ms – 2ms
Packet Loss
VOIP is not tolerant of packet loss. Even 1% packet loss can “significantly degrade” a VOIP call using a G.711 codec. Other codecs, using compression tolerate even less packet loss without significant degradation of call quality. The default G.729 codec requires packet loss far less than 1% to avoid audible errors. Ideally, there should be no packet loss for VoIP

AccessLine SIP – Business Quality VoIP By Design

 The ONLY SIP provider where the QoS starts BEFORE the install.

If you knew your network was not well suited for VoIP, would you install SIP Trunks on your network?

Of course not! But, how do you REALLY know if your network is ready for SIP/VoIP ? That’s where AccessLine comes in. When you purchase AccessLine SIP Trunking, QoS (quality of VoIP) testing is a requirement for installation.

With AccessLine SIP Trunking, all potential customers are required to run and PASS a multi-day VoIP Bandwidth Analytics Test to validate that the customer’s network can successfully run VoIP traffic at acceptable quality thresholds. The VoIP Test produces a complete “picture” of the customer’s network over a meaningful period of time, so you can head off issues BEFORE they become problems. This pre-installation testing ensures high call quality and ultimately high customer satisfaction. AccessLine is the only SIP Trunking provider who requires that a customer’s network passes the VoIP test in order to purchase SIP Trunking service.

Business Quality VoIP By Design

How It Works:
1. The VoIP Test application is loaded on a PC running on the same network that the VoIP traffic will ultimately use.
2. Once the VoIP test is initiated, AccessLine sends simulated VoIP traffic to the application, then measures the critical components:
• Connectivity- Loss of internet connectivity
• Jitter- Inconsistency in packet timing
• Packet Loss- Dropping of packets due to congestion
• Latency- Packets taking too long to arrive
3. The results are compiled in a multi-day graph that produces a visual reference of the customer’s network.
4. AccessLine technicians review the VoIP Test results and report their findings back to you.

Savings!
Reliability!
Support!
Lower initial cost of ownership by 50% or more
Quality service that will exceed your expectations
Move, add, or expand your business with ease
Simplify vendor management
Built in business continuity disaster recovery features

www.accessline.com
www.GoECS.com

IP Office Preferred Edition

For Optimal Responsiveness and Professionalism

Overview
IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge;  through intelligent call routing, sophisticated messaging, call handling, & application integration.

IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.

Capabilities
Scalable and Sophisticated Voicemail – Handle up to 40 simultaneous calls. Make the entire staff more productive and efficient. Broadcast a single voicemail to all employees, a specific department or just one team. Address messages by extension or name. Have voicemail messages “find” you and alert you to new messages.
Secure “Meet Me” Conferencing – The built-in 128-party conferencing capability makes it easy for all users to host their own personal password-protected conference bridge (up to 64-parties per conference) to securely collaborate with customers and colleagues. Its unique call capacity lets you host a multitude of calls simultaneously.
Automated Call Routing – With the ability to create an unlimited number of automated attendants (each with an unlimited number of levels), sophisticated call routing is now a reality for any size business. Customize attendants to handle calls by time of day, day of week or other variable. Program attendants to recognize callers and deliver personalized messages to them. Pre-record announcements (holiday greetings, promotions) and schedule them for future use.
Call Recording – Built-in recording of incoming or outgoing calls. Set the frequency of recorded calls (all calls or a percentage of calls). Record calls on demand with the push of a button. Recordings can be sent directly to voice/email mailboxes as a WAV file attachment for forwarding via email.

Benefits
Investment Protection – Expandable as your business grows. Handles ten times more voice messaging capacity than Essential Edition to accommodate higher number of calls from customers and additional users
Empowerment of all users within or across the business…All users can spontaneously host their own personalized and secure conference calls.
Flexible management – Easily adapts to your changing business needs
Communications assurance – With the ability to easily record calls no one should ever miss important information from a meeting

System Requirements
• IP Office 500 system
• Ethernet attached PC running Windows Server 2003 (32-bit), Windows Small Business Server (32-bit and 64-bit), Microsoft Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2
• Ethernet attached PC configured with Applications Server DVD (Windows Operating System not required)
• Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook)
• IP Office 500 system has 128 party conference capacity, with up to 64 parties on a single call
• Requires as many digital trunks/channels as external participants. For example, 1 T1 allows 23/24 external parties, 1 E1 allows 30 parties, etc.

For complete and latest PC and Server specifications, refer to latest Avaya IP Office Technical Bulletin and Technical Tip documents. (or contact ECS)

Feature Detail
System Features
• Up to 40 concurrent calls for voice mail access
• Voice storage is dependent on PC hard drive size (1MB per minute)
• Unlimited multi-level intelligent automated attendants
• CLI/ANI number screening to personally answer and route known callers
• Time & date profiles to cater for public holidays and emergency closures
• In-Queue announcements can advise callers Estimated Time to Answer & Position In Queue
• Multiple language support
• Single, centralized voicemail solution when used with IP Office Multi-Site Option
• Distributed voicemail solution available when used in IP Office Multi-Site Option
• Message control: Save, Delete, Forward, Repeat, Rewind, Fast Forward, Skip Message, and Pause
• Message retrieval options of LIFO/FIFO playback (Last In/First Out or First In/First Out)
• Set message as Priority, to be played first
• Out-Calling notification of messages left in voice mail box

Conference Features
• Helpful voice prompts guides callers into the conference call
• Unique PIN codes ensures security for conference calls
• Conference entry/exit tones; single beep on entry, double beep on exit.
• Conference call recording
• Conference Call control (Available with Power User, Teleworker, & Office Worker solutions)
• ‘Conference Room’ automatically dials users and adds them if available (Requires Receptionist solution)

User features
• Record calls to mailbox
• Personal attendants
• Personalize greetings and pre-record extended greetings
• Send notification, Forward, and Copy voice messages to Email Inbox
• Browser based access to voice messages
• Message control from your PC (Available with Power User, Teleworker, and Office Worker solutions)

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com or www.GoECS.com

IP Office Essential Edition

For Essential Business Communications

Overview
The IP Office Essential Edition is the foundation upon which to build your IP Office solution. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.

One number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more. Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.

Capabilities
• One Number Access – Provide customers and others with just your office phone number and have all calls ring simultaneously on your mobile phone, eliminating missed calls when out of the office or away from your desk.

• Dial By Name/Extension – Callers can easily reach the person they want to connect with by simply typing the name or extension on the phone keypad.

• Voicemail – A range of choices that enable staff to stay connected regardless of where they are. Retrieve voicemail messages from the keypad on any telephone, through the context- sensitive display on an Avaya phone, or via email (voicemail messages show up just like an email).

• Automated-Attendants – Program up to 40 automated attendants (maximum 6 simultaneous calls) to handle almost any customer situation. Customize caller greetings so key clients receive a personal message and are routed directly to the most appropriate person or team.

Benefits
• Efficient call handling – Through touch tone prompts, quickly route customers to the right department to save your time and theirs.
• Convenience – Enable callers to easily enter the name of the representative they seek for fast, personalized attention
• 24-hour access – Customized voicemail greetings for each member of your staff enables customers to feel connected even when you’re not there

Mobile Call Control 
One number access
• Simultaneous ringing of mobile device when calls arrive at IP Office desk phone

Remote Worker
Up to two people can work from anywhere with just an Internet connection and an Avaya 9600 series IP Phone

Voicemail
Maximum of 6 concurrent calls to voicemail (depends on licenses purchased)
• 15 hours voicemail storage (2 ports)
• 20 hours voicemail storage (4 ports)
• 25 hours voicemail storage (6 ports)
• 40 simple automated attendants
• Multiple language support
• Message control: Save, Delete, Forward, Repeat, Rewind, Fast Forward, and Skip Message
• All messages time & date stamped
• Break out to reception
• Voicemail to email presentation (copy or forward are standard) (synchronization is optional)
• Visual Voicemail (visual prompts on telephone set, rather than audio prompts)
• 128 party audio conference bridge, 64 in any one conference (NO Meet-Me Conference)

Top 10 Things to Consider For Mobile Video Collaboration Success

If you are considering mobile video collaboration, congratulations. Mobile video offers incredible opportunities to speed up business communications, offer new sales and service models and improve remote and mobile worker engagement. Your employees (and even your customers) most likely already have video-capable mobile devices (tablets, smart phones, laptops).

Now you can harness that communication potential to benefit your business. To assist you, take a look at this two-part guide that will help ensure you implement a well-thought-out, properly-sized and future-ready solution.

Part One: Understand your Requirements
As part of your mobile video solution you may need to upgrade your network. The key is to have a clear sense of what you want to accomplish and what it will take to get there before you dive in.

1. Objectives
What is your primary motivation for introducing video collaboration? Cost reductions? More effective remote-work arrangements? Eliminating or reducing travel requirements and the associated expenses? Productivity improvements? Deciding now what you want to achieve will inform many of your future buying decisions.

2. Define Success
What does a successful initiative look like for your business? For example, can you identify specific travel or training expense reductions you want to achieve? Can you define the employee productivity gains you hope to realize? Can you quantify expected improvements in sales or service? The more specific you can be, the easier it will be to demonstrate a clear return on investment (ROI).

3. Scale
How many video conferences need to take place at once? Do you need multi-party video or will simple point-to-point (two people at a time) be enough? Be prepared for employees to use it – a lot. At Avaya we discovered in rolling out our Radvision Scopia solution to 4,500 employees, that it quickly became a highly sought after—and highly productive—way to meet. You may choose to limit use initially but be ready for requests to scale up.

4. Mobility
What types of mobile video devices do you need to support? Do you want to be able to easily extend mobile video services to customers, students, patients and/or suppliers without the need to ask IT to issue a network license or provide access through the firewall?

5. Usage
Is the ability to speak face-to-face enough or do you need to be able to share presentations, spreadsheets and the like? How about legal compliance? Is there a need to record the sessions and archive them? If you are offering customer training or other services, keep in mind that High Definition (HD) video may become more important in the future.

6. Existing infrastructure
What network, communication, contact center and collaboration solutions do you currently have in place? Is it important for your mobile video solution to closely integrate with those systems? Can you add mobile video collaboration as a modular extension of your existing solution?

Part Two: Selecting a Mobile Video Solution That’s Right For Your Business
Once you have a good idea of what you want to accomplish, you can evaluate mobile video solutions to find the one that meets your needs. Here are some important considerations:

7. Bandwidth requirements.
This really can’t be overstated: video takes a lot of bandwidth. Two solutions may appear similar in price, but if one requires you to double the size of your network to support video traffic, it’s probably not the best choice. Video solutions vary dramatically in how well they manage bandwidth requirements. Look for video solutions that support strong compression standards like H.264 High Profile. Also keep in mind that a smartphone screen requires a lot less data than an HD room system monitor. Some video solutions send the same amount of data regardless of the device used to display the video. Others are able to detect endpoints (device types) and send only the data needed for that device.

8. Network considerations
Mobile workers and your customers will typically connect over non-managed networks. A few video solutions, such as Radvision Scopia, can adjust for network conditions on the fly, dropping video quality temporarily in favor of completing the transmission and then returning to full quality when conditions improve. Other solutions may simply freeze when network conditions deteriorate, or may decrease video quality for the entire session.

9. Ease of use
Mobile video can have an enormous impact on productivity… if it gets used. Avaya IP Office customers, for instance, can make use of a built-in video softphone (included in the Power User and Teleworker applications), or can easily integrate a Scopia solution. It simply becomes an extension of the system your employees are already comfortable using. Also, pay attention to usability issues like one-click access and simple conference scheduling and control features.

10. Licensing and Firewall Issues
If you need to be able to regularly extend mobile video to new users, it’s important to have a licensing system that supports any user up to a given number, rather than named users. Also, consider firewall traversal issues. A few solutions, like Scopia, have firewall traversal built into the Multipoint Conferencing Unit (MCU). Most, however, require you to purchase and manage a separate server. This needs to be factored into the solution’s total cost.

Next Step:
Avaya has mobile video solutions to fit every business need and budget. Once you have a solid understanding of your requirements, talk to your Avaya Authorized Partner (ECS) about the right mobile video solution for your business.

0-100GB in 50 microns

There’s a new standard coming for datacenter fiber backbones.  IEEE 802.3 is moving short-reach fiber optic backbones within the data center beyond 10 GB toward 40GB & 100 GB.

You might think, “glass is glass,” and that light goes in one end and comes out the other.  But, not all glass is created equal. OM1 or 62.5 micron fiber was the traditional or legacy standard for a multimodal fiber.  Then came the OM2 or 50 micron fiber which has a smaller core but actually allows for a greater throughput over greater distances.  OM3 and OM4 are 50 micron on a “turbo charger”, a laser optimized turbo charger.

To achieve 40GB support, data would operate on eight pairs of multimode OM3 or OM4 fiber optic strands.

Likewise, to achieve 100GB support, data would operate on ten pairs of multimode OM3 or OM4 fiber optic strands.

This means eight and ten lanes of 10GB support in each OM3 & OM4 direction respectively.

OM3 and OM4 are laser optimized fiber optic strands that are capable of high bandwidth at 850nm.  OM3 is rated for up to 100 meters (328’) and OM4 is rated for up to 150 meters (492’), compared to the old 62.5 micron legacy fiber at 33 meters (108’).  The new standard would bring the single mode

This is not a suggestion to gut your old fiber and install all new.  These are just some considerations to think about.  Especially when designing a datacenter, for future proofing.  It is recommended to consider, at the very least, laser optimized 50 micron.  Besides, the legacy fiber you might find at a higher price than a 50 micron solution.  And, don’t be afraid to put in extra strands, even if right now 10GB sounds like plenty.

(Article by Charles Bressler – ECS Account Manager)