Speco Technologies Video Surveillance

For over fifty years, Speco Technologies has been dedicated to providing the latest innovations in Video Surveillance products for Residential & Commercial use.

Speco has committed to providing affordable, dependable merchandise, delivering exceptional customer service, and offering extensive product training, technical and marketing support.

Speco continues to be an innovator in both the residential and commercial areas of CCTV.

Speco offers:

♦ Network Video Recorders (NVR)

♦ Digital Video Recorders (DVR)

♦ Hybrid Digital Video Recorders

♦ SecureGuard® Servers

♦ IP Cameras

♦ Analog Cameras

♦ HD-TVI Cameras (High Definition Transport Video Interface)

♦ LCD Monitors

♦ LED Monitors

♦ 4-IP Camera Kits

♦ 8-IP Camera Kits

♦ 4- HD-TVI Camera Kits (High Definition Transport Video Interface)

♦ 8- HD-TVI Camera Kits (High Definition Transport Video Interface)

♦ 4- HD-TVI Camera Kits (with Outdoor Intensifier® Dome Cameras)

♦ Video Surveillance System Accessories

ECS is an Authorized Speco Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Xima Skills Based Routing Agent Bundle

What is included with Xima’s “Skills Based Routing” Bundle ?

♦ Realtime Agent Timeline Display

♦ Group Timeline Display

♦ Wallboard Displays (unlimited)

♦ Alerts and Triggers via Pop Screen, SMS, Email

♦ Reporting on DND, NR, ACW, Logged In

♦ Agent Dashboards

♦ Account Code Association

♦ API – CRM Integration

♦ Reason Codes

♦ Custom Note Field

♦ Agent Presence Display

♦ Unlimited Skill Groups

♦ Priority Level for Skill Group Calls

Unlimited Queue Announcements per Skill Group:

♦ Position in Queue

♦ Estimated Wait Time

♦ Pre-transfer Notice

♦ Custom Announcements

Full Control of Queue Music per Skill Group:

♦ Preloaded Music Options

♦ Ability to Add Unlimited Music

Control of Call Routing to Skill Groups:

♦ Most Idle, Linear, or Circular Routing

♦ Intelligent Highest Skill First Routing

♦ Queue Timeout and Overflow Options

Supervisor Active State Controls:

♦ Force Agents to Ready/Not Ready Status

♦ Enable/Disable Agents from Skill Groups

♦ Pull Calls from a Queue and Transfer to Agents

Agent Active State Controls:

♦ Ready/Not Ready Themselves

♦ After Call Work Timer Allows Agent to Wrap Up After Calls

♦ Ability to Extend ACW Time or End Early

♦ Click to Dial

http://www.ximasoftware.com

ECS is an Xima Software Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Voice Prompts and Greetings

Nearly everyone that calls your company will be exposed to your telephone prompts whether they need to leave a message, wait on hold or receive navigational guidance. In those few critical moments, a clear, solid voice that reflects your company image is a vital part of maintaining the connection between you and your customers.

Auto Attendant, Voice Prompts and Interactive Voice Response recordings are critical tools for many businesses. When professionally recorded, they will enhance a business’ identity, credibility, and professionalism. 

The human touch is vital to the success of automated voice technology. On-Hold Concepts takes pride in their ability to give that warm and reassuring feel to your automated voice prompts while maintaining a high level of professionalism.

Businesses may spend thousands of dollars for automated systems but leave the crucial task of recording the greetings to a staff member with a “good voice.”

Unfortunately, when someone without formal training tries to sound ‘professional’ they usually end up sounding forced and unnatural. That “uncomfortable” feeling is projected to your callers and could lead to a lack of confidence in your business.

Don’t leave out this final, crucial step in putting your best foot forward.  On-Hold Concepts are professionals in the business of audio recording and their network of professional voice talent spans the globe, so whether you need Mandarin Chinese, Spanish, Russian, French, or any other known language, they’re ready to help!

Services: Voice Mail Message Production Services, Music On-Hold, On-Hold Messages, Advertising On-Hold, Video Signage, In-Business Music

Lisa Woodstock – Optimistic Gladiator

Phone: 253.433.3217

Email: lisaw@woodstockmediagroup.com

http://www.woodstockmediagroup.com

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

ECS has Offices in Oregon & Washington

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR. We sell new Avaya IP Office telephone systems.  We service ALL Avaya, Legacy AT&T, Legacy Lucent Technologies telephone systems.

Seattle & Western Washington

Efficient Communication Solutions, Inc. (ECS)

3702 West valley Highway North, Suite 302

Auburn, WA 98001

Customer Service: 253.886.5444

Email: service@goecs.com

Portland & SW Washington

Efficient Communication Solutions, Inc. (ECS)

15800 SE Piazza Avenue, Suite 102

Clackamas, OR 97015

Customer Service: 503-658-8500

Email: service@goecs.com

ECS sells and/or services the following:

♦ Voice/Data Cabling

♦ Fiber Optic Cabling

♦ Telephone Systems

♦ Wireless Networks (WiFi)

♦ Video Surveillance

♦ Firewalls

♦ PoE Switches

♦ SIP Trunking

♦ Cloud/Hosted Data

♦ Cloud/Hosted PBX

♦ Telephone Lines

♦ Internet Access

♦ Circuit Extensions

♦ Rack & Stack Equipment

♦ Point of Sale (POS)

♦ ShopperTrak

We also sub-contract to multiple regional and national companies to provide local technicians for on-site work installing and servicing a variety of voice/data equipment.

Oregon Location and Maintenance of Surveillance Equipment for Cannabis

Oregon Liquor Control Commission (OLCC) Division 25 Recreational Marijuana

General Requirements Applicable to all Marijuana Licensees

Effective May 1, 2017

845-025-1460: Location and Maintenance of Surveillance Equipment

(1) A licensee must:

(a) Have the surveillance room or surveillance area in a limited access area; and

(b) Have the surveillance recording equipment housed in a designated, locked, and secured room or other enclosure with access limited to:

(A) The licensee, licensee representatives, and authorized personnel

(B) Employees of the Commission;

(C) State or local law enforcement agencies for a purpose authorized under ORS Chapter 475B, these rules, or for any other state or local law enforcement purpose; and

(D) Service personnel or contractors.

(2) Off-site storage must be secure and the recordings must be kept in a format approved by the Commission that can be easily accessed for viewing and easily reproduced.

(3) A licensee must keep a current list of all authorized employees and service personnel who have access to the surveillance system and room on the licensed premises.

(4) Licensees must keep a surveillance equipment maintenance activity log on the licensed premises to record all service activity including the identity of any individual performing the service, the service date and time and the reason for service to the surveillance system.

(5) Off-site monitoring of the licensed premises by a licensee or an independent third party is authorized as long as standards exercised at the remote location meet or exceed all standards for on-site monitoring.

Stat. Auth.: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

Stats. Implemented: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

ECS is Video Surveillance Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Oregon Required Camera Coverage and Camera Placement for Cannabis

Oregon Liquor Control Commission (OLCC) Division 25 Recreational Marijuana

General Requirements Applicable to all Marijuana Licensees

Effective May 1, 2017

845-025-1440: Required Camera Coverage and Camera Placement

(1) A licensed premises must have camera coverage, as applicable, for:

(a) All points of ingress and egress to and from the licensed premises;

(b) All limited access areas as that term is defined in OAR 845-025-1015;

(c) All consumer sales areas;

(d) All points of entry to or exit from limited access areas;

(e) The surveillance room or surveillance area as defined in OAR 845-025-1460(1)(a) and (b); and

(f) Any other area that the Commission believes presents a public safety risk based on the overall operation and characteristics of the licensed premises.

(2) A licensee must ensure that cameras are placed so that they capture clear and certain images of any individual and activity occurring:

(a) Within 15 feet both inside and outside of all points of ingress and egress to and from the licensed premises; and

(b) In all locations within limited access, and consumer sales areas on the licensed premises.

Stat. Auth.: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

Stats. Implemented: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

ECS is Video Surveillance Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Oregon Video Recording Requirements for Licensed Facilities for Cannabis

Oregon Liquor Control Commission (OLCC) Division 25 Recreational Marijuana

General Requirements Applicable to all Marijuana Licensees

Effective May 1, 2017

845-025-1450

Video Recording Requirements for Licensed Facilities

(1) A licensee must have cameras that continuously record, 24 hours a day:

(a) In all areas where mature marijuana plants, immature marijuana plants, usable marijuana, cannabinoid concentrates, extracts or products may be present on the licensed premises; and

(b) All points of ingress and egress to and from areas where mature marijuana plants, immature marijuana plants, usable marijuana, cannabinoid concentrates, extracts or products are present.

(2) A licensee must:

(a) In limited access and consumer sales areas, use cameras that record at a minimum resolution of 1280 x 720 px and record at 10 fps (frames per second);

(b) In exterior perimeter and areas on the licensed premises that are not limited access areas, use cameras that record at a minimum resolution of 1280 x 720 px and record at least 5 fps, except where coverage overlaps any limited access areas such as entrances or exits and in those overlap areas cameras must record at 10 fps;

(c) Use cameras that are capable of recording in all lighting conditions;

(d) Keep surveillance recordings, except for off-site backup recordings described in

(2)(l) of this rule, for a minimum of:

(A) 90 calendar days for licenses issued or renewed after August 31, 2016; and

(B) 30 calendar days for licenses issued prior to August 31, 2016.

(e) Keep off-site backup recordings described in (2)(l) of this rule for a minimum of 30 days;

(f) Maintain surveillance recordings in a format approved by the Commission that can be easily accessed for viewing and easily reproduced;

(g) Upon request of the Commission, keep surveillance recordings for periods exceeding the retention period specified in section (2)(d) of this rule;

(h) Have the date and time embedded on all surveillance recordings without significantly obscuring the picture;

(i) Archive video recordings in a format that ensures authentication of the recording as a legitimately-captured video and guarantees that no alterations of the recorded image has taken place;

(j) Make video surveillance records and recordings available immediately upon request

to the Commission in a format specified by the Commission for the purpose of ensuring compliance with ORS Chapter 475B and these rules;

(k) Immediately notify the Commission of any equipment failure or system outage lasting 30 minutes or more; and

(l) Back up the video surveillance recordings off-site and in real time for the surveillance room or surveillance area.

(3) Notwithstanding the requirements in section (1) of this rule a licensee may stop recording in areas where marijuana items are not present due to seasonal closures or prolonged periods of inactivity. The licensee must provide notice to OLCC when recording is stopped and must keep a log of all times that recording is stopped due to marijuana items not being present. The log and notice must identify which cameras were not recording, the date and time recording stops, the date and time recording resumes or is scheduled to resume, and a description of the reason why the recording stopped and started.

(4) Failure to comply with subsections (2)(d)(e), (f), (h) or (i) of this rule is a Category I violation and may result in license revocation.

Stat. Auth.: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

Stats. Implemented: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

ECS is Video Surveillance Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Oregon Video Surveillance Equipment Requirements for Cannabis Industry

Oregon Liquor Control Commission (OLCC) Division 25 Recreational Marijuana

General Requirements Applicable to all Marijuana Licensees

Effective May 1, 2017

Video Surveillance Equipment

(1) A licensed premises must have a fully operational video surveillance recording system.

(2) Video surveillance equipment must, at a minimum:

(a) Consist of:

(A) Digital or network video recorders;

(B) Cameras capable of meeting the requirements of OAR 845-025-1450 and this rule;

(C) Video monitors;

(D) Digital archiving devices;

(E) A minimum of one monitor on premise capable of viewing video; and

(F) A printer capable of producing still photos.

(b) Have the capability of producing a still photograph from any camera image;

(c) Be equipped with a failure notification system that provides, within one hour, notification to the licensee or an authorized representative of any prolonged surveillance interruption or failure; and

(d) Have sufficient battery backup to support a minimum of one hour of recording time in the event of a power outage.

(3) Except for mounted cameras, all video surveillance equipment and recordings must be stored in a locked secure area that is accessible only to the licensee, licensee representatives and authorized personnel, Commission employees and contractors, and other state or local government officials that have jurisdiction over some aspect of the licensed premises or licensee.

Stat. Auth.: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

Stats. Implemented: ORS 475B.025, 475B.070, 475B.090, 475B.100 & 475B.110

ECS is Video Surveillance Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Speco Technologies Video Surveillance

For over fifty years, Speco Technologies has been dedicated to providing the latest innovations in Video Surveillance products for Residential & Commercial use.

Speco has committed to providing affordable, dependable merchandise, delivering exceptional customer service, and offering extensive product training, technical and marketing support.

Speco continues to be an innovator in both the residential and commercial areas of CCTV.

Speco offers:

♦ Network Video Recorders (NVR)

♦ Digital Video Recorders (DVR)

♦ Hybrid Digital Video Recorders

♦ SecureGuard® Servers

♦ IP Cameras

♦ Analog Cameras

♦ HD-TVI Cameras (High Definition Transport Video Interface)

♦ LCD Monitors

♦ LED Monitors

♦ 4-IP Camera Kits

♦ 8-IP Camera Kits

♦ 4- HD-TVI Camera Kits (High Definition Transport Video Interface)

♦ 8- HD-TVI Camera Kits (High Definition Transport Video Interface)

♦ 4- HD-TVI Camera Kits (with Outdoor Intensifier® Dome Cameras)

♦ Video Surveillance System Accessories

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Hanwha Techwin QND-6070R 2MP Full HD Network IR Dome Camera

Hanwha Techwin’s (formerly Samsung Techwin) QND-6070R is a 2MP Full HD Network IR Dome Camera

Hanwha Techwin America (formerly Samsung Techwin) is a precision technology company that has demonstrated stable growth for over 40 years, and is part of the Hanwha Group, a Fortune 500 company and one of the largest conglomerates in South Korea.

The Hanwha Group has accumulated manufacturing expertise over 60 years of operation, gaining in-depth market knowledge and experience in producing the highest quality, precision products that serve the aerospace, defense, energy and security industries.

Key Features:

♦ Maximum 2Megapixel (1920 x 1080) resolution

♦ 2.8 ~ 12mm (4.3x) varifocal lens

♦ Maximum 30fps@2M all resolutions (H.265/H.264)

♦ H.265, H.264, MJPEG Codec supported, Multiple streaming

♦ Motion detection, Tampering, Defocus detection

♦ Micro SD/SDHC/SDXC memory slot (Max. 128GB), PoE / 12V DC

♦ IR viewable length 20m

♦ Hallway view support (Rotate 90˚/270˚)

♦ LDC support (Lens Distortion Correction)

♦ 20m (65.62ft) IR Viewable Length

♦ Supports IPv4, IPv6

♦ True Day & Night Camera

Hanwha Techwin America (formerly Samsung Techwin) is a leading manufacturer in the security industry, Hanwha offers video surveillance products including IP cameras, storage devices and management software founded on world-class optical design, manufacturing and image processing technologies.

Hanwha offers end-to-end security solutions and has achieved global success across a wide range of industry verticals including retail, transportation, education, banking, healthcare, hospitality and airports.

Hanwha’s recently introduced Wisenet line of innovative security products demonstrates the value, technology and commitment they bring to market including 12MP cameras, intelligent video analytics and H.265 support.

ECS is an Authorized Hanwha Techwin Reseller located in Seattle, WA & Portland, OR.

ECS provides various Voice, Data, & VoIP products & services to businesses throughout Oregon & Washington: Voice/Data Cabling, Fiber Optic Cabling, Telephone Systems, Wireless Networks (WiFi), Video Surveillance, Firewalls, PoE Switches, SIP Trunking, Cloud/Hosted Data, Cloud/Hosted PBX, Telephone Lines, Internet Access, Circuit Extensions, Rack & Stack Equipment, Point of Sale (POS). ShopperTrak

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.