The Grandstream UCM6200 IP PBX series allows businesses to unify multiple communication technologies, such as voice, video calling, video conferencing, video surveillance, data tools, mobility options and facility access management onto one common network that can be managed and/or accessed remotely.

Description: Designed to provide a centralized solution for the communication needs of businesses, the UCM6200 series IP PBX appliance combines enterprise-grade voice, video, data, and mobility features in an easy-to-manage solution. This IP PBX series allows businesses to unify multiple communication technologies, such as voice, video calling, video conferencing, video surveillance, data tools, mobility options and facility access management onto one common network that can be managed and/or accessed remotely. The secure and reliable UCM6200 series delivers enterprise-grade features without any licensing fees, costs-per-feature or recurring fees.

The same industry-leading platform that we designed for the UCM6100 series, which continues to be enhanced month by month with more and more features and functionalities, will be extended to the UCM6200 series. Looking for a more powerful upgrade? We have redesigned our 8 FXO port model, the UCM6208, to offer the ability to support more users and more concurrent calls, as it supports up to 800 users and up to 100 concurrent calls.

Features:

• • UCM6202 and UCM6204 support up to 500 users and 30/45 concurrent calls, UCM6208 supports up to 800 users and 100 concurrent calls
• • Auto Discovery and Zero Configuration of Grandstream SIP endpoints
• • Integrated 2/4/8 PSTN trunk FXO ports, 2 analog telephone FXS ports with lifeline capability and up to 50 SIP trunk accounts
• • Gigabit network ports with Integrates PoE, USB, SD card
• • Supports up to a 5-level IVR (Interactive Voice Response)
• • Built-in call recordings server; recordings accessible via web user interface
• • Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.
• • Supports multi-language auto-attendant and call queue to efficiently handle incoming calls
• • Strongest possible security protection using SRTP, TLS and HTTPS encyrption
• • Supports any SIP video endpoint that uses the H.264, H.263 or H.263+ codecs

Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions.

Grandstream solutions lower communication costs, increase security protection and enhance productivity.

Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness.

Grandstream is a private corporation headquartered in Boston, MA USA.

Grandstream was named the 2016 Global Enterprise IP Endpoints Company of the Year by renowned market research firm, Frost & Sullivan.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Grandstream designs and manufactures a complete line of IP video surveillance solutions, including a range of IP camera models, Network Video Recorders (NVRs) free Video Management Software and IP video encoders/decoders. Their range of products provide everything needed for a video surveillance solution and can proactively alert users of security events in addition to live monitoring and recording of all video surveillance feeds.

HD IP Cameras: The GXV3600 series of HD IP cameras offer indoor and outdoor cameras in a variety of shapes and casings in order to support all business and residential applications. Grandstream IP cameras feature full HD resolution, easy setup and management and can proactively notify users of security events through automatic outbound voice and video calls in addition to email screenshots.

Network Video Recorders: The GVR series of Network Video Recorders (NVRs) offer a dedicated video recording and live monitoring solution for small and medium businesses, retail locations, warehouses and residential users. These easy-to-use NVRs offer auto-discovery of Grandstream cameras, motion detection and can be integrated with third party security and alarm devices.

IP Video Encoders/Decoders: The GXV3500 is an award-winning device that allows users to add IP cameras to an analog network, add analog cameras to an IP network and to create a public address system.

Video Management Software: Grandstream’s GSurf Pro v2 is a free video management software that turns any computer or laptop into a video surveillance monitoring and recording solution. GSurf Pro v2 supports up to 72 Grandstream cameras and is a great option for centralized recording and monitoring of multiple physical locations.

ECS is an Authorized Grandstream Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Regarding telephony and/or data circuits, the demarcation point is the point at which the service provider network ends and connects with the customer’s on-premises wiring. It is the dividing line which determines who is responsible for installation and maintenance of wiring and equipment, the customer/subscriber, or telephone company/service provider.

Demarcation point is sometimes abbreviated as demarc, DMARC, or similar. The term MPOE (minimum or main point of entry) is also used, with the added implication that it occurs as soon as possible upon entering the customer premises. A network interface device often serves as the demarcation point.

In most cases customers are responsible for extending telephony and/or data circuits from the demarcation point to their equipment which may be installed in their suite, in a server room, closet, or on a wall.

Typically carriers/service providers will only test up to the demarcation point. Past demarcation point it is up to the customer or their telephony/data vendor to test the circuit extension to their equipment.

Circuit extensions from the Demarcation point should only be installed or tested by companies that are licensed, insured, & bonded to perform Low Voltage cabling.

ECS is a licensed, insured, & bonded Low Voltage Cabling Company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

What management improvements will be in R10?

R10 includes a number of enhancements designed to improve troubleshooting and servicing of the product. Such as Display voltage, impedance and echo reduction statistics in SSA, Line display for troubleshooting, SSA status icons for SSL/VPN remote connectivity and improved packet capture logging on Server Edition/Select and Application server

Web Manager gets significant increase in functionality that positions Web Manager to be the management tool of choice for the majority of tasks traditionally accomplished with IP Office Manager.

R10 also sees a reduction in configuration changes that will not require reboot:

• • Configuration options under DHCP Pool settings tab
• • Line Configuration – Analog, BRI and PRI trunks
• • Configuration of System Directory Fields
• • System Voicemail DTMF Breakout numbers (VM Reception numbers)

Which ‘Editions’ does R10 support? R10 supports Basic, Essential, Preferred, Server Edition and Select.

How are licenses provisioned? IP Office R10.0 will be licensed exclusively in PLDS. License management will be supported in both IP Office Manager and Web Manager. ADI licenses will continue to be offered for pre-IP Office R10.0 releases using ADI licensing

What enhancements to SoftConsole? Avaya SoftConsole has been enhanced with a new refreshed look and feel and presence support

What security improvements have been made? Support for the Transport Layer Security (TLS) protocol has been added to provide privacy and data integrity between two communicating endpoints

How do I upgrade from previous versions to R10? There is a process change from previous versions, please refer to the Offer Definition document for details

Endpoints

What new endpoints does R10 support? R10 supports the H175 HD video endpoint and the new IP DECT 3745

Will the new DECT be supported on previous versions? Only with R9.1 supported release. There will be a maintenance release (9.1.8) to enable these handsets to work on 9.1. Reference 9.1.8 Service pack issued on August 26, 2016.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

ECS is a Voice/Data Installation & Service Company in Seattle & Portland

ECS is an AVAYA Edge Emerald Level Business Partner in WA & OR

ECS sells and/or services:

• • AVAYA telephone systems
• • Low Voltage Voice/Data Cabling (Copper & Fiber)
• • IT/Networking; Firewalls, Ethernet Switches, WIFI/WLAN, etc.
• • Security; CCTV, IP Video Surveillance
• • Dial-Tone (Analog, PRI, & SIP)
• • High-Speed Internet Access

ECS also sub-contracts to multiple national companies to provide local technicians for on-site work installing a variety of voice/data equipment, ie; Circuit Extensions, Low Voltage Cabling, WiFi, CCTV, POS, Paging, telephone systems, etc.  We are interested in sub-contracting for you in Seattle, WA and/or Portland, OR.

As an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR. We sub-contract to multiple regional and national companies to provide local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, etc.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Analog Lines are 100+ Year Old Technology!

Analog Telephone Lines, also called Plain old telephone service (POTS) is voice-grade telephone service employing analog signal transmission over copper loops. POTS was the standard service offering from telephone companies from 1876 until 1988

POTS remains the basic form of residential and small business service connection to the telephone network in many parts of the world. The term reflects the technology that has been available since the introduction of the public telephone system in the late 19th century, in a form mostly unchanged despite the introduction of Touch-Tone dialing, electronic telephone exchanges and fiber-optic communication into the public switched telephone network (PSTN).

PRI’s are 20+ Year Old Technology!

The Primary Rate Interface (PRI) was first defined in 1988 and is still popular today with traditional service providers. PRI used to be the standard for providing telecommunication services to offices. It is based on the T-carrier (T1) line in the US.

Current Technology!

Session Initiation Protocol (SIP) trunking has been commercially available since the early 2000’s. SIP trunking is a Voice over Internet Protocol (VoIP) standard by which Cloud service providers deliver telephone services and unified communications to customers equipped with SIP capable telephone systems. (IP-PBX)

The architecture of SIP trunking provides a partitioning of the Unified Communications network into two different domains of expertise:

Private Domain: a VoIP solution created on the customer’s network.

Public Domain: a VoIP access solution to the Public Switched Telephone Network (PSTN) in the Cloud

The interconnection between the two domains must occur through a SIP trunk.

ECS is an authorized Sales Agent for traditional carriers and Managed Service Providers (MSP) (Cloud) located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Thanks to you, we´ve reached AVAYA Edge Emerald

ECS is proud to announce that Avaya has chosen to reward our commitment, experience, and dedication to customer satisfaction by granting us the level of Emerald.

This new gem level validates our commitment to enhancing our knowledge on the Avaya solution areas that matter the most to you as well as what matters most to us, your satisfaction with the solutions and services we provide.

Customer success is our goal, and we could not have achieved this new designation without the positive feedback we receive from customers just like you.

How can we further help you succeed ?

Please accept our gratitude, and continue to let us know how we can serve you better with Avaya solutions and services.

ECS is an AVAYA Edge Emerald reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

New features in IP Office Contact Center 10 include:

• • Out-of-the-box configuration wizards and templates to quickly design call and IVR flows
• • Enhanced real-time and historical reporting capabilities including more than 30 ready-to-use report templates
• • Customer callback features that hold their place in the queue and give them more control over their time
• • Enhanced and simplified user interface and web administration, including installation and configuration wizards for multichannel services and other frequently used features
• • High availability and resiliency with support for VMware and a simplified back-up and restore process

FYI – Mandatory RICS requirement removed

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Network Cabling & Fiber Optic Wiring

Efficient Communication Solutions, Inc. (ECS) is your trusted source for Network Cabling & Wiring.

We provide Structured Voice & Data Cabling for ALL of your Business Communication Needs.

We offer Oregon & Washington a single source solution for all data cabling & business phone system needs.

• • Structured Network Cabling (CAT5e, CAT6, CAT6A)
• • Fiber Optic installation; Single-Mode & Multi-Mode
• • Fiber Optic Testing & Terminations
• • WiFi / Wireless Network Installation
• • WLAN Networking Setup
• • Access Point Installation
• • Security Camera Installation
• • CCTV, IP Security Cameras, Wireless Cameras
• • Video Surveillance Install
• • Business & VoIP Phone Systems

ECS is a Network Cabling & Fiber Optic Wiring company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

With most phone companies (LEC’s & CLECs), customers typically pay on a per-line basis for physical phone lines that originate in their central office. These phone lines are costly. Customers invest a lot when they initially deploy them, and it’s very expensive to add more as they grow.

With SIP Trunking, phone calls are routed through the Internet. And this makes all the difference. 

With SIP Trunking customers can:

• Consolidate voice and data traffic
• No longer need to pay for expensive phone lines from the phone company
• Cut costs up to 50 percent
• No loss in capacity to make and receive calls
• No loss in the quality of calls
• Improve the reliability of the system by mitigating threat of local outages

Most newer phone systems are compatible with SIP Trunking with no extra equipment.

Older phone systems may require a device called a VoIP Gateway to translate analog or digital calls into VoIP calls.

In all cases, SIP Trunking brings new life to an existing phone system or provides the savings catalyst to purchase a new phone system, while cutting operational costs and preserving capital.

Best of all, with SIP Trunking, customers can say goodbye to the old fashioned phone company forever.

https://www.intermedia.net/products/sip-trunking/details

ECS is an authorized Intermedia reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.