ECS is your local Technical Resource in Washington & Oregon

ECS is an authorized Avaya reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Intermedia SIP Trunking

Better Than Phone Company Lines

Big Savings on Phone Bills:

• SIP Trunking can reduce phone bills up to 50% with low long-distance, toll-free and international rates, and free inter-office calls

• SIP Trunking cost savings can quickly offset the cost of a new phone system!

  • • No long-term contracts: services are month-to-month

Management & Administration: Partners and customers manage SIP Trunking services with an easy-to-use web portal: control  of settings / configuration, invoices/reports, and online support requests

Disaster Recovery & Business Continuity: Fail Over Routing automatically redirects inbound calls if the primary termination location is unavailable.  By location or as finite as by DID

Security

  • • Destination monitoring identifies fraud patterns
  • • Authentication for all outbound calls
  • • Geographical IP address registration restrictions
  • • Ensures customers are behind a firewall
  • • International calls automatically blocked if fraud detected
  • • Strong password protocol

Enhanced Features Grow Productivity

  • • Auto Attendant: answer and route calls, so callers can easily reach the right person
  • • WebFax: streamline faxing by sending, receiving and managing faxes with a PC
  • • FollowMe: always be reachable by instantly forwarding calls to up to three numbers
  • • Remote Market Numbers: numbers from multiple rate centers are available at the same cost as a local phone number
  • • Conferencing Number: up to 150 participants

Intermedia is an Industry Leader

→ Proprietary VoIP Scout test ensures your network can support high-quality voice service

→ SIP Trunking experts: Intermedia switches over → 1 billion voice minutes each year

→ Superior 24/7 technical support (phone & email)

→ Broad range of interoped PBXs

Reliability sets Intermedia apart

Intermedia’s 99.999% uptime service level agreement delivers worry-free SIP Trunking

  • • SIP Trunking is hosted in top-tier, enterprise-grade datacenters
  • • High-availability hardware and network components guard against outages
  • • In the unlikely event of a datacenter disruption, SIP Trunking service is instantly restored through mirrored datacenters
  • • Multiple tier 1 Internet providers offer redundant service to route traffic around any provider system issues
  • • Geographically dispersed datacenters help ensure availability and facilitate traffic routing
  • • Technical architecture keeps voice quality at the highest crystal-clear levels
  • • High network bandwidth for peak demand

ECS is an authorized Intermedia Sales Agent located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Effective Communications Deliver Real Results for your Business

Today’s communications systems are designed with capabilities businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. Businesses can benefit from IP-based communication solutions, including taking advantage of built-in cost savings.

IP-based Communications Solutions

When most small businesses think about acquiring a new communications system, they usually consider factors such as:

  • Does the system have the features that we need?
  • Is it reliable?
  • Is it the right size?
  • Can it grow as we grow?
  • Will it fit within our budget?

All of these questions are important, but unfortunately the most important question is often overlooked: How will the communications system deliver real results for our business?

Most small or medium businesses don’t think of their business communications as something that can help attract new customers, increase revenues, develop more repeat business, keep overhead in check, all of the ways that a business grows. But, in fact, that’s exactly what today’s new office communications system can help you accomplish.

Why? What is it about today’s new communications systems that makes them suited to the task of business development? In a nutshell, it’s the technology: communications systems today are based on the Internet Protocol (IP). These new communications systems are often referred to as VoIP or Voice over IP systems. The voice signals are digitized and transported as packets, in the same way e-mails and data files are transmitted over the Internet. What does that mean in terms of practical, every day business realities?

It means that today’s communications systems are really more like computers than traditional communications systems. They are more versatile, able to accept applications, ready to become integrated into everyday business operations, becoming a “go-to” resource for: Managing and administering all your business communications, not just voice, but also video, e-mail and instant messaging (IM) Communication-enabling every day sales and service functions Simplifying and speeding office or mobile interactions among employees, partners, customers, etc. Reducing the cost of existing expenses Lowering the risk of down time or lost productivity

No communications system will ever replace all the other important ingredients needed for business success. You still need to offer a great product or service, price it right, market it effectively and maintain quality and competitive differentiation.

What the right communications system can do is take your existing strengths and transform how you deliver them, by helping make your business operate more efficiently, by reducing expenses, by enabling your people to be more responsive to customers and each other, and by giving you an added measure of flexibility in managing the peaks and valleys of business expansion and contraction.

Today, there are businesses that are benefiting from their IP based systems in exactly these ways.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Intermedia Solutions for Healthcare

Get the essential IT services that maximize cost-efficiency and productivity for your employees while offering the highest levels of privacy and security to protect patient data as mandated through HIPAA.

Healthcare organizations are under more pressure than ever to deliver results cost effectively. Intermedia Compliance and Security plan offers powerful capabilities that support clinics, practices, hospitals and other organizations as they strive to comply with regulations, absorb new patients while maintaining quality care, and hold the line on costs.

Intermedia services are designed to meet the privacy and security requirements for Protected Health Information (PHI). Intermedia’s policies, procedures, technologies and services are audited by a third-party to validate conformance with HIPAA privacy and security requirements, and Intermedia will execute a HIPAA Business Associate Agreement with Covered Entities.

Compliance & Security Plan

Hosted Exchange: Get HIPAA compliant, fully mobile email, calendar and contacts for your doctors and staff.

Advanced email security: Tools that help you eliminate spam and viruses before they reach your users’ inboxes. Includes advanced spam and virus protection, company-wide white and black lists, and 24/7 threat monitoring.

ConnectID single sign-on and identity management: Enforce and control strong password policies across your web apps for appointments and patient records. Get single sign-on and identity management capabilities to secure your entire cloud with 2FA, the strongest industry-standard authentication protocol.

PC Backup: Make sure your doctors and staff can recover quickly from hard drive failures and lost or stolen laptops.

Encrypted Email: Automatically encrypt outbound email if it contains PHI. Enforce compliance with pre-defined policies and rules, reducing human error and minimizing security risk.

Email Archiving: Archive and encrypt internal and patient email automatically and securely. Retain tamper-proof records for auditing purposes and document retention to comply with regulations.

ShareSync file sync and share: Get HIPAA compliant access to patient files from any device, anywhere. Securely share and manage ePHI documents and folders, even in a virtual office environment.

ECS is an authorized Intermedia reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

ECS Has Moved our Oregon Office!

We are proud to announce that due to our remarkable growth in the Oregon/SW Washington area, we have moved our Oregon location to a newer & larger office space.

As of July 1st, we are located at:

15800 SE Piazza Avenue, Suite 120

Clackamas, OR 97015

Our Oregon telephone number remains the same: 503.658.8500

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

EnGenius EGS7252FP 48-Port Gigabit PoE+ L2 Managed Switch

Provides Power and Connectivity to a Variety of Devices

Up to 30W per port with a total PoE budget of 740W. PoE+ IEEE 802.3at/af support provides power and connectivity for up to 48 PoE devices at a time including Access Points, Client Bridges, IP Surveillance Cameras, VoIP telephones and more to be powered directly from the Switch over an Ethernet cable

Ideal for Media Streaming and Large File Transfers: Utilizes Gigabit Ethernet standard speeds of up to 1000 Mbps for each port.

Clear Quality and Efficient Voice Communications: Provides 802.1Q VLAN support for improved convergence and bandwidth utilization and automates the process of setting up VoIP devices on a network. Voice VLAN guarantees.

Provides Full-Featured Layer 2 Manageability: The full-featured, managed Layer 2 Switch includes: VLAN, QoS, IGMP/MLD Snooping, STP/RSTP/MSTP, Link Aggregation Control Protocol (LACP), SNMP v1/v2c/v3, and more.

Makes Your Network More Secure: Supports 802.1X port-based authentication, so IT managers can authenticate clients via external RADIUS servers. In addition, the Access Control List (ACL) feature enhances network security and protects the network by screening traffic from unauthorized MAC or IP addresses.

The EnGenius Layer 2 switch includes IGMP Snooping, MLD Snooping, Port Mirroring, Rapid Spanning Tree, Multiple Spanning Tree, Spanning Tree, VLAN group, Voice VLAN, ACL, 802.1X port security, SNMP v1/v2c/v3 and IEEE802.3ad Link Aggregation Control Protocol (LACP).

The EGS7252FP includes 48 Gigabit PoE (10/100/1000 Mbps) ports and four SFP (copper/hot-swappable small form-factor pluggable) Gigabit ports for optional fiber connectivity.

IT managers can expect superior performance and reliability at a price point that is much more attractive than from larger, more enterprise-focused network brands.

  • • 48 Gigabit PoE+ Ports, IEEE802.3at/af support
  • • 4 Available SFP Slots
  • • Internal Power Supply with 740W PoE Budget
  • • IGMP and MLD snooping provides advanced multicast filtering
  • • IEEE802.3ad Link Aggregation
  • • Access Control List & Port Security
  • • IEEE802.1X and RADIUS Authentication

ECS is an authorized EnGenius reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

EnGenius EGS7228FP 24-Port Gigabit PoE+ L2 Managed Switch

Provides Power and Connectivity to a Variety of Devices

Up to 30W per port with a total PoE budget of 370W. PoE+ IEEE 802.3at/af Support enables Access Points, Client Bridges, IP Surveillance Cameras, VoIP telephones and more to be powered directly from the Switch over an Ethernet cable.

The EnGenius Layer 2 switch includes IGMP Snooping, MLD Snooping, Port Mirroring, Rapid Spanning Tree, Multiple Spanning Tree, Spanning Tree, VLAN group, Voice VLAN, ACL, 802.1X port security, SNMP v1/v2c/v3 and IEEE802.3ad Link Aggregation Control Protocol (LACP).

The EGS7228FP includes 24 Gigabit PoE (10/100/1000 Mbps) ports and four SFP (copper/hot-swappable small form-factor pluggable) Gigabit ports for optional fiber connectivity.

IT managers can expect superior performance and reliability at a price point that is much more attractive than from larger, more enterprise focused network brands.

  • • 24 Gigabit ports with IEEE 802.3at/af PoE Support
  • • 4 Available SFP Slots
  • • Internal Power Supply with 370W PoE Budget
  • • PoE Management
  • • IGMP Snooping v1/v2/v3
  • • IEEE 802.3ad Link Aggregation

ECS is an authorized EnGenius reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

EnGenius – EGS5212FP 8-Port Gigabit PoE+ Layer 2 Switch

8-Port Gigabit PoE+ Layer 2 Switch with 2 Gigabit Uplink Ports & 2 Dual-Speed SFP

Connect computers, VoIP phones, access points & IP cameras throughout your office

The EGS5212FP is a full featured Gigabit Ethernet switch with comprehensive Layer 2 switching capabilities and PoE+ support. It provides 8 Gigabit ports that support IEEE802.3at/af PoE+, two 1 GbE connectivity for uplinks that allow SMBs to deliver higher bandwidth for congestion relief and 2 SFP slots for fiber transceivers that can extend the reach of the network beyond the limitation of Ethernet cabling.

With rich Layer 2 management features, the EGS5212FP allows quick deployment and simplified maintenance as well as seamless upgrades, making it the ideal networking solution for businesses looking for the best combination of features, performance and value.

  • • 8 Gigabit PoE+ Ports, IEEE802.3at/af support
  • • 2 Gigabit uplink ports and 2 SFP slots for additional connectivity
  • • Internal Power Supply with 130 W PoE Budget
  • • IGMP and MLD snooping provides advanced multicast filtering
  • • IEEE802.3ad Link Aggregation
  • • IEEE802.1X and RADIUS Authentication
  • • Access Control List/ Port Security

ECS is an authorized EnGenius reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya IP Office – Platform

Engagement Can Accelerate Growth and Revolutionize How You Do Business

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, video, and unified communications, all in a flexible platform from Avaya.

Protect your investment with a solution that easily and affordably scales as your communications needs change. Starting with as few as five users, Avaya IP Office easily expands to 3,000 users, at a single site or up to 150 locations.

Enable your mobile workforce to collaborate and promote commerce, any place, any time, and on any device.

Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff. WebRTC applications provide click-to-call capabilities from Google for Work, Salesforce.com, and Microsoft Office 365.

Rely on Avaya support services to optimize your solution’s performance. Avaya IP Office Support Services (IPOSS) can help you maximize system uptime and protect your investment in Avaya technology.

ECS is an authorized Avaya reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya 9608G IP Deskphone – Specifications

Hardware

  • • Monochrome display – 3.2 inches x 2.2 inches (8.2 cm x 5.5 cm)
  • • 8 buttons with dual LEDs (red, green) (X 3 pages = 24 buttons)
  • • 4 softkeys
  • • Hard buttons for phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
  • • Red LEDs for speaker, mute, headset, message, history
  • • 24 administrative buttons
  • • Wideband audio in handset and headset
  • • Full duplex speakerphone
  • • Ergonomic hearing aid compatible handset supports TTD acoustic coupler
  • • Message waiting indicator
  • • IC call alerting with 360-degree visibility
  • • Rich, classic and alternate ringtones
  • • Wall-mount and dual-position stand
  • • Gigabit Ethernet (10/100/1000) line interface
  • • Second Ethernet interface 10/100/1000 Mbps
  • • PoE Class (IEEE 802.3af) registers as class 1 device

Software

  • • SIP protocol support
  • • H.323 protocol support
  • • Standards-based codec support: G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP)
  • • Supports the following languages: Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian

Minimum Requirements and Platform Support

  • • Avaya Aura Communication Manager 6.x and greater (H.323)
  • • Avaya Aura Communication Manager 6.x with Avaya Aura Session Manager 6.x
  • • IP Office 8.1 or greater (H.323)
  • • Local or centralized electrical power through a 802.3af switch, or local power supply (optional)
  • • HTTP file server

ECS is an authorized AVAYA Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.