Mobility Features

Most businesses have road warriors who spend time out of the office and remote workers at home or at office locations located outside the corporate headquarters. The UCM6100 series IP PBX offers mobility features that help SMBs to get started in the world of unifying communications. Using an Internet connection, employees can connect with the UCM6100 series at the corporate office from  any location in the world.

Key mobility features include:

• • Access business files from anywhere in the world

Call recordings accessible remotely from Web UI

Voicemail to email – Listen to your voicemail (.WAV) while traveling

Fax to email – Receive faxes as (.PDF) on smartphone

• • Road warriors can make and receive calls on smartphones and laptops using compatible smartphone app

Compatible with SIP smartphone & computer applications, including Counterpath Bria

The extension is now associated with the user, not a place

(the extension goes wherever they go)

Supports both video and audio calls

• • Real-time business surveillance monitoring from anywhere in the world, manage system remotely

View live video feeds and receive alerts from IP video cameras on any device (desktop videophone, video management system) with an Internet connection

Grandstream GXV IP cameras uniquely offer 2-way audio capability

• • Mobile VoIP support with digital wireless telephones (DECT phones)

Grandstream’s DP715 wireless phone can be used as an extension of a desktop phone within 150 feet indoors and up to 900 feet outdoors of the base station for added flexibility

ECS is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

One of the main advantages of an IP PBX is the ability to converge voice and data networks.

The UCM6100 series provides businesses with many popular data capabilities, including:

• • Fax Support
• • Integrated Phonebook files and services – corporate phone books are available across all locations domestic and international; LDAP files synced with the PBX rather than the phones
• • Call Detail Reporting – monitor user calling habits; view phone usage broken down by line, date, time, etc.
• • Call Recording
• • Voicemail/Fax to email forwarding

Voicemail to email forwarding (.WAV) files

Fax to email forwarding (.PDF Files)

• •System Backup

Never lose unique configuration settings and files

Backup to external SD card or internal Flash storage

Backup to user’s network server

Create specific backup times

• • Codec transcoding

ECS is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Grandstream – UCM6100 Series Voice Features

To help improve communications, productivity and customer service, the UCM6100 series IP PBX includes a host of the most popular voice features that can be customized by an organization for the most impact.

The UCM6100 series uniquely includes several features, for no additional licensing fee, that are often considered optional with other marketplace solutions. These ‘add-on’ features are highly desired by businesses yet are cost-prohibitive for some SMBs. Auto Attendant and IVR are two popular ones. Auto attendant, for example, offers a professional image for an SMB and helps them to appear larger than they are to the outside world. With professional greetings and the ability to route calls immediately to specific departments this helps to aid call distribution and provide faster service.

The Voice Features of the UCM6100 series includes:

• • Call Routing
• • Auto Attendant
• • IVR
• • Call Forwarding
• • Call Retrieval
• • Music on Hold
• • Call Transfer
• • Voicemail
• • Ring Group/Hunt Group
• • 3-way conferencing (5 conference bridges available which each bridge supporting up to 32 attendees per bridge)
• • Call Queue
• • Call Recording – Calls are saved onto internal memory and can be accessed, played and downloaded remotely from Web UI
• • Call Park
• • Message Waiting Indication (MWI)
• • Busy Lamp Field (BLF)
• • Intercom/Paging
• • Click to Dial
• • Multi-Language Support
• • Call Hold
• • Do Not Disturb (DND)
• • Remote extension dialing

ECS is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.