Get cloud-based Microsoft Exchange business email from the world’s largest independent Exchange provider.

Microsoft Exchange is the world’s leading platform for unifying a business’s email, calendar and contacts. More than 470 million mailboxes worldwide leverage Exchange to communicate, collaborate and compete at a Fortune 50 level.

So what is “hosted”?
In the past, Microsoft Exchange was deployed on-premises. This meant you needed to buy a server, pay for licenses, and hire an IT person to install and maintain it.

With Hosted Exchange, your Exchange server is installed and managed in the cloud, as a service, with no fees upfront. You get all the functionality of Exchange with none of the overhead. Intermedia performs all installation, maintenance, upgrade and support activities on your behalf for a predictable monthly fee.

Exchange vs. Outlook: What’s the difference?
Many people think Exchange and Outlook are synonymous. They’re not. Outlook is the program you use on your computer to access your email, calendar and contacts—which is powered by Exchange. And while you can actually use virtually any email client with Exchange, Exchange unlocks Outlook’s most sophisticated productivity features.

Choose your version of Exchange
Intermedia customers can choose between two versions of Exchange.

• Exchange 2013: Cutting edge look and feel • Designed for mobility
• Exchange 2010: Powerful communications and collaboration features

License mobility for Exchange and Lync
If you’re currently running Exchange or Lync on-premises, good news: you can transfer the value of your licenses into Intermedia’s cloud.

Preserve. Protect. Recover.

Email Archiving helps keep your email securely archived and easily accessible. Its preservation, protection, and restoration features help you safeguard intellectual property, facilitate compliance, and speed eDiscovery.

Works with virtually any email system
Intermedia’s Email Archiving isn’t just for Intermedia Hosted Exchange customers. It’s available both as a standalone service and as an integrated part of our Office in the Cloud suite.

Why archive your email?
Industry regulations and legal risks compel you to retain your email in perpetuity. Intermedia’s cloud-based Email Archiving provides a solution for this institutional knowledge. By integrating email storage, security and recovery features with your other Office in the Cloud services, Email Archiving makes it easier to preserve your intellectual property, facilitate compliance with hundreds of industry regulations, and simplify eDiscovery.

Safeguard intellectual property
$369,000.00 According to Osterman Research, that’s the potential cost of downtime, stolen intellectual property or litigation charges if you don’t have email archiving.

Facilitate compliance
$395,000.00 That’s the potential cost of failing a compliance audit, according to Osterman Research. Are you regulated by PCI, SEC, GLBA, HIPAA, HITECH, SOX, or other agencies / guidelines? Will you fail an audit or accidentally expose a customer’s credit card data?

Speed eDiscovery
$535,000.00 That’s the potential cost of engaging in litigation without email archiving, according to Osterman Research. All too many businesses will be involved in litigation. Can you comply with the Federal Rules of Civil Procedure and deliver all relevant emails within a short window to prevent a fine?

Email compliance rules
FRCP, SOX, HIPAA, FINRA, GLB, NYSE, NASD, and SEC regulations all require nearly every company to maintain a complete and easily accessible archive.

Intermedia’s Cloud Server is an enterprise-grade cloud application infrastructure designed specifically for small and medium-sized businesses.

Cloud Server lets you ensure your business applications perform to their fullest potential by providing you the highest levels of control and scalability, as well as the ability to balance configurability, scalability and price to match your cloud environment to your use case.

Cloud Server is a highly available multitenant platform that’s architected specifically around superior performance, availability and data protection. Cloud Server offers four initial configurations, all of which can be scaled with more storage, RAM, or vCPUs during deployment or at any time afterwards.

Cloud Server offers fixed monthly pricing to ensure cost predictability. All Cloud Server accounts include public IPs, infrastructure management, 99.999% SLA, 24×7 support, nightly backups, monitoring, firewalls, firewall management, VPN management, Windows 2008 Enterprise OS and IIS. In addition, all Cloud Server accounts include complimentary onboarding and migration from Intermedia’s Cloud Concierg team.

Available Cloud Server add-ons include additional vCPUs, memory, storage, extended backup, bandwidth and Microsoft SQL Server add-ons. Available services include server restoration, file restoration, and adding/removing IP addresses.

Cloud Server offers an application infrastructure to support both new deployments as well as the migration of existing servers, both on-premise and from other clouds. Its use cases extend across the spectrum of SMB needs, including running a network of terminal services; hosting business applications like QuickBooks, SharePoint or file servers; or supporting infrastructure components like Microsoft Active Directory and Microsoft SQL Server.

Cloud Server offers lower cost of ownership as compared to on-premise servers, without diminishing your levels of control.
• No capital outlay is required
• Leverage Intermedia’s aggregated purchasing power for access to enterprise-grade datacenters and best-of-breed components
• Reduce the cost of planning for business continuity and disaster recovery
• Fixed monthly billing keeps your bills predictable and manageable
• Rapid scalability offers full and immediate access to additional power whenever your business needs it

How much Downtime can your business afford for your email ?
Intermedia offers Enterprise-Grade Reliability.

Is it important to have support outside of normal business hours ?
Intermedia provides 24/7 phone & email support.

Do you have time to perform your own migration ?
Intermedia’s Cloud Concierge performs migration for your users and for their data for FREE.

Do you want to retain on-premise levels of control over your cloud services ?
HostPilot gives you full control while making your cloud simple to manage

Is it important to have access to the latest technology and newest features ?
Intermedia was the first to market with Exchange 2013, and will continue to innovate on your behalf.

Below are some reasons to use ECS as your Telecom Agent to order your Dial-Tone, Internet Access, Private Networking; ie; MPLS, Point to Point T1, etc.

ECS can act as your customer advocate:
Carrier Direct Reps don’t always act in your best interests. They are compensated by the amount you spend and continue to spend on your business telephone service, internet service and networking services, like MPLS & SIP. Agents are more likely to look for ways to save you money because they need to show their value.

ECS has experience with multiple providers:
Maybe there’s a carrier, like TW Telecom, XO or Integra, that’s offering attractive pricing, for a T1 or PRI, but you’re unsure about their service. Most likely an agent would have experience with the lesser known carrier, has clients using their service, and will be able to ease your fears.

ECS will provide you with independent information:
A carrier rep, that works for a company like Qwest, AT&T or Verizon, is not going to point out that only a certain amount of local calling is included with their integrated T1 or PRI service, for instance. Because an agent represents multiple providers, they don’t care which carrier you choose and are more likely to disclose information about a certain company’s limitations.

ECS s can provide you with more visibility:
Some carriers, Qwest for instance, allow agents to channel integrate with direct reps. This puts your agent in all the meetings related to your account, offering a level of visibility you wouldn’t receive if you dealt directly with the carrier’s account team.

You get more but you don’t pay more:
With an agent you receive expertise, customer service, product support and project management; but you don’t pay for those extras, the carrier does.

ECS can save you time and free up your staff:
Instead of having your staff members meet with multiple reps, from multiple providers, let an agent shop your services for you. Agents represent multiple providers; they can inventory your existing business phone lines and internet services, conduct audits, they know what questions to ask and what to look out for.

If you want an “UNBIASED”  review of your Carrier/Telco services, if your contract with your existing Carrier is expired, or is about to expire, CONTACT ECS NOW!

ECS is an authorized agent for, or associated with most national, regional, & local area Voice & Data Service Providers in our area, ie; Broadvox, CenturyLink, Integra, Verizon, Lightyear, XO, X5, Comcast, Level3, Broadwing, PAETEC, New Edge Networks, COVAD, etc.

There are differences between the two options. Understanding benefits and limitations makes it easier to determine the best option for a particular organization.

Hosted IP-PBX

• Lower up-front equipment cost
• Lower Initial set-up cost
• Minimal maintenance costs
• Easy to add extra lines
• Upgrades and new features are usually included
• Higher monthly cost due to renting features/system
• SIP/IP Trunks only
• Hosted IP-PBX only supports IP Phones (Requires CAT5 or better wiring for all phones)

On-Premise PBX

• Higher initial equipment cost
• Higher initial set-up cost
• Minimal maintenance costs
• Lower monthly cost than Hosted
• No monthly cost for features/system
• Analog lines, PRI, or SIP Trunks all work (SIP is current & prevalent)
• By leasing equipment, monthly costs are usually lower than Hosted
• On-Premise PBX may support analog devices (faxes, etc.)
• On-Premise PBX may support NON-IP Phones (Avaya – Digital Phones) (No CAT5 required)
• On-Premise PBX may be installed at a Co-Location facility for Resiliency

There are cases to be made for both hosted IP-PBX & On-Premise IP-PBX. There are very few differences to the systems and their features. The move to an IP-PBX business phone system is beneficial regardless of which system is ultimately chosen.

What is Hosted IP-PBX?
Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing most of the equipment as well as handling the technology required to provide the services of the phone system. The IP Phones will plug into an Ethernet Switch and the calls, signaling, and features are handled through an IP-PBX server at the provider’s location.  The provider of the hosted IP-PBX charges a monthly fee that includes calling minutes and potentially certain features. Charges can also be on a per minute calling basis.

What is On-Premise PBX?
On premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system in that it resides at your location in a computer equipment room or phone closet. The main difference is that an IP-PBX uses IP routing and a traditional PBX doesn’t. An IP phone connects to an IP-PBX using your LAN. Calls can go through a traditional phone company or your IP-PBX can connect to a SIP Trunking provider on the internet/in the cloud.