Avaya IP Office Conferencing

Cost-Effective Collaboration

Overview
Avaya IP Office comes with a 128-party conference bridge to help small businesses collaborate seamlessly and cost-effectively. Businesses currently spending on conference calls with a service provider can reduce or eliminate those costs entirely. IP Office Conferencing employs easy-to-use conference control features to help keep people connected and making decisions faster.

Capabilities

Built-In Conferencing
The 128-party conference bridge (up to 64 parties on a single conference) come standard with IP Office, enabling associates to easily set up conference calls “on the fly” – no additional equipment required. Participants can be easily added while a conference is in progress. Run multiple conference calls simultaneously.

Enhanced Control and Capabilities
With IP Office Preferred, Advanced, and Server Editions, businesses get added security, control and conferencing power. Visually keep track of who’s on the call with the available Power User, Office Worker and Teleworker solution PC interfaces. Automatically invite internal associates to join conference calls with the optional Receptionist solution. Create conference calls by dragging and dropping speed dial icons on a PC interface; add external callers to a conference at anytime. Increase security with the addition of Personal Identification Number (PIN) access to any conference call.

Quick ROI
Businesses that currently schedule conference calls with a service provider can realize a quick and significant return on investment with IP Office. Just a few one-hour conference calls a day with four participants (or any equivalent), can result in an ROI of as little as three months. (Exact return depends on business location and provider fees.)

Benefits

Reduce Monthly Costs
Reduce or eliminate ongoing conferencing fees, resulting in a quick ROI for IP Office

Cut travel Expenses
Reduce both the expense of travel and the unproductive time spent away from the office

Enhance Collaboration
Regularly-scheduled conference calls help keep everyone working together efficiently and effectively

Increase Productivity
Shorten project times, speed up decision-making, and be more productive through on-the-fly “meet me” conferencing

Specifications

System Requirements
• Included with IP Office Essential Edition, Preferred Edition, Advanced Edition & Server Edition

Feature Detail
• IP Office 500 system has 128 party conference capacity, with up to 64 parties on a single call
• Requires as many digital trunks/channels as external participants (for example, 1 T1 allows 23/24 external parties, 1 E1 allows 30 parties, etc)
• Conference entry/exit tones; single beep on entry, double beep on exit
• Conference call recording included with Preferred Edition, Advanced Edition, and Server Edition
• Conference Call control (Available with Power User, Teleworker, and Office Worker solutions)
• Conference Room creation and automatic dial to users available with IP Office Receptionist solution

NOTES:
Meet-Me Conference Bridge feature/functionality REQUIRES Preferred Edition or Server Edition.
Meet-Me Conference Bridge feature/functionality is NOT available with Essential Edition.

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

To learn more about IP Office visit:
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

For more information please visit www.avaya.com or www.GoECS.com

AccessLine 3rd Quarter 2013 – SIP Trunk Price Promotions

AccessLine & ECS are committed to providing you the most competitive SIP pricing available while providing you the maximum value.

Rates quoted are Month to Month… NO TERM AGREEMENT REQUIRED!

12 SIP Trunks for the cost of 10 PLUS 20 Free DID’s!

Bundled:
Bundled/Partial PRI Replacement Pricing
● *$169.50 Per Month
● 12 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● 3,000 Minutes of Domestic Long Distance (Lower 48 states)
● Long Distance over 3,000 minutes at $0.029 Per Minute (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Unlimited:
Unlimited/Partial PRI Replacement Pricing
● *$249.50 Per Month
● 12 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● Unlimited Long Distance (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Full PRI Replacement (23 SIP Trunks)

Bundled:
Bundled/Partial PRI Replacement Pricing
● *$305.10 Per Month
● 23 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● 5,400 Minutes of Domestic Long Distance (Lower 48 states)
● Long Distance over 5,400 minutes at $0.029 Per Minute (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

Unlimited:
Unlimited/Partial PRI Replacement Pricing
● *$449.10 Per Month
● 23 SIP Trunks (simultaneous calls)
● Unlimited Local Calling
● Unlimited Long Distance (Lower 48 states)
● 20 FREE DID Numbers
● FREE CNAM (In-Bound caller ID Name Display)
* Does NOT include any taxes or fees.

About AccessLine
For over 20 years, AccessLine Communications has been meeting the exacting communications quality standards of Fortune 50 companies like IBM, Hewlett Packard, Standard Register, Federal Express, Sun/Oracle, and Internap. Now, AccessLine offers this proven network performance to you.

For more information please visit: www.accessline.com or www.GoECS.com

Avaya IP Office Messaging

Powerful and Effective Messaging Applications

Overview
IP Office Messaging applications do much more than simply answer calls when employees aren’t at their desks. Messaging applications help ensure businesses effectively interact with customers and colleagues to keep operations running smoothly.

Easy to use and administer, yet offering sophisticated “big business” capabilities, IP Office Messaging includes applications for voicemail, e-mail, unified messaging, interactive voice response and distributed and networked messaging. IP Office Messaging helps keep operations running smoothly by helping businesses communicate with speed and efficiency.

Capabilities

 

Automated Attendant
Free up staff with automated, customizable caller greetings. Easily provide answers to frequently asked questions. IP Office automated attendants improve efficiency and customer service, and can be customized to handle calls differently, at different times of day.

Voicemail
Sophisticated voicemail capabilities help make employees more productive and speed decision-making. Send a voice message to one or all employees quickly and easily. Accurately address messages by name or extension. With Preferred Edition, IP Office voicemail can automatically “find” you when you’re out of the office to alert you of new messages.

Voicemail to E-mail presentation
Access voicemail and e-mail in one mailbox and see all your messages together. Receive voicemail messages attached to an e-mail and access them remotely on your PC without having to dial into the phone system. Save and forward voice messages just like e-mail. With IP Office Preferred Edition, users can hear e-mails read over the phone and reply to them while on the move.

Unified Messaging
IP Office Preferred Edition enhances built-in voicemail to email capability by adding synchronization, helping to keep mailboxes up to date. Delete a voicemail message from your email Inbox and it is simultaneously deleted from the voicemail box. The reverse is also true. Additionally, Preferred Edition provides the ability to access voicemail messages through a web-based browser without dialing into the mailbox from a telephone.

Distributed Voice Messaging
For businesses with more than one location, distributed voice messaging can help improve business continuity. Systems can automatically back up messages, and even take over should another one fail. Administrators can easily manage all messaging systems from a central location.

Specifications – IP Office Essential Edition
Format: Secure Digital (SD) Card
System Requirement: IP Office 500
User Requirements: Any telephone
Maximum Number of Concurrent Calls: 6 Maximum
Storage Time: 15 to 25 hours

Specifications – IP Office Preferred Edition
Format: DVD or Download
System Requirements:
IP Office 500

Ethernet-attached PC running one of the following Server Operating systems: Microsoft Windows Server 2003 (32-bit), Small Business Server 2003 (32-bit and 64-bit), Microsoft Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2

Ethernet attached PC configured with Applications DVD Server (Windows OS not required)

Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook); Web access supported on Microsoft Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2

For complete and latest PC and Server specifications, refer to latest Avaya IP Office Technical Bulletin and Technical Tip documents.

User Requirements:
Any telephone

Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook)

Maximum Number of Concurrent Calls: Up to 40

Storage Time: PC/Server Dependent (1MB per minute)

To learn more about IP Office visit:
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

For more information please visit www.avaya.com or www.GoECS.com

Avaya IP Office Server Edition

Seamless Growth, Simple Management and Reduced TCO for Midsize businesses

Overview:
IP Office Server Edition is the ideal solution for midsize businesses, delivering intelligent Unified Communications, scalable growth and seamless management. Server Edition enables businesses to quickly and easily add users to an existing office or even connect a remote office, all from the central HQ. A Linux server is the heart of Server Edition, running IP Office software, Voice Messaging and Unified Communications (Avaya one-X® Portal for IP Office). Server Edition delivers true Centralized Management and Licensing for all users, across all locations, in one, intuitive, Graphical User Interface.

IP Office Server Edition enhances the capabilities of Preferred Edition … and more!

Capabilities:

Expanded Scale & Capacity With a Linux Server – Server Edition means seamless growth, … up from 384 users to 1000 per site; and 40 voice messaging ports to 100 all using the same Linux Server

Centralized Management
Simple administration is the cornerstone of Server Edition. From the one intuitive interface, the System Administrator has one view of all users on a single site or across up to 32 locations. Using system status can, at a glance, let the Administrator know of any potential issues that could affect system performance such as over utilized trunk lines, voice ports, and bandwidth utilization

Centralized Licensing
Server Edition holds all common licenses centrally, making it cost effective to purchase discounted license packs and easy for a System Administrator to assign user solutions to employees anywhere within the network

Resilience built-in
Mid-Size businesses demand reliability, Server Edition delivers. Within a multi-site network where Server Edition is deployed across remote locations, in the unlikely event of a system outage, the IP Phones on that location simply re-register to an alternate location. Voice messaging is also critical to many businesses; Server Edition backs-up messages and greetings to an alternate Linux server.

Benefits:

Cost Effective Growth
Whether it’s adding a user or a location, Server Edition easily grows with any expanding company

Low TCO
Day to day administration of users, groups and call routing across the entire network is easy from the centralized, Graphical User Interface, speeding Moves, Adds and Changes (MAC’s)

Non-Stop Communications
The failover capabilities of Server Edition for both real time and voice messaging helps assure that businesses don’t miss a beat

Specifications:

System Requirements
• IP Office Linux based primary server
• IP Office Linux-based Primary Server – Provides call control, mobility, IM and presence, and Messaging (VM Pro & one-X Portal), centralized licensing in a single server
• Linux-based Secondary Server – Same as primary server, but provides additional capacity and/or resiliency
• Expansion System – Linux-based server or IP Office 500 V2.
• The IP Office 500 V2 can also act as a local gateway

System Capacities
• Up to 1,000 users at a single site or across 32 locations, in any mix of IP, Digital, Analog or SIP
• Up to 250 SIP trunks per server
• Up to 125 SIP trunks per Expansion System
• Trunks with IP Office 500 V2 – 148 H.323, 240 digital, 208 analog trunks (not simultaneously)
• Up to 100 Voice Messaging ports
• 128 audio conferencing ports per server, including IP Office 500v2 (64 parties per conference)
• Up to 200 Avaya one-X® Portal users on primary or secondary server*
• Up to 500 Avaya one-X Portal users on dedicated server*
*These cannot be combined

Feature Detail

Avaya one-X® Mobile Server Application
• Simplified call control – tap to call, tap to conference
• Visual voice mail, IM, presence keeps you connected
• Central directory access
• Supported on Android and iOS devices (smart phones, tablets)

Conference Features
• 128 party conference bridge per server or expansion system (64 parties on a single conference)
• Unique PIN codes ensures security for conference calls
• Conference entry/exit tones; single beep on entry, double beep on exit.
• Conference call recording
• Conference Call control (Available with IP Office Power User and Office Worker solutions)
• ‘Conference Room’ automatically dials users and adds them if available (Requires Receptionist solution)

User features
• Record calls to mailbox
• Personal attendants
• Personalize greetings and pre-record extended greetings
• Send notification, forward, and copy voice messages to email inbox
• Browser based access to voice messages
• Message control from your PC (Available with IP Office Power User and Office Worker solutions)

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

For more information please visit www.avaya.com or www.GoECS.com

Pelco Releases Two New IP Camera Lines

Pelco, a Schneider Electric company, has released two new lines of IP cameras this month, the Sarix™ Enhanced Range with SureVision™ 2.0 and the Sarix™ Professional Range. Schneider Electric IP cameras are available for any application.   lighting condition, and environment

Both lines are equipped to handle low light, changing light and other difficult lighting conditions.  They are available in a wide range of styles to suit different environmental situations: indoor, vandal proof, domes, box cameras, etc.

The Enhanced Range is equipped with Pelco’s SureVision 2.0 technology, delivering the best quality image when the scene contains multi ranged lighting, such as a bright area coupled with a shaded area.  They feature full HD video with 1080p and 30 images per second.  All with many body options available.

The Professional Range includes Pelco’s first IP bullet camera and the line is meant to offer a wide range of choice to customers with the ability to mix and match different technical options while being an affordable solution.

Pelco is a world leader in the development, design and manufacturing of video security systems.

Contact ECS today for more information.

(Article by Charles Bressler – ECS Account Manager)