Key features of Xima Skills Based Routing and Queued Callback:
♦ Unlimited Supervisor Licenses (Free)
♦ Unlimited Custom Queue Music
♦ Unlimited Custom Queue Messages
♦ Agent Call Control
♦ Queue Call Control
♦ Reserve Agent Queue Callback
♦ Reserve Customer Queue Callback
Xima staff will help you every step of the way with your Skills Based Routing Deployment.
ECS is an Authorized Xima Reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc.
ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.