An Authorized Agent is your “UNBIASED” & “OBJECTIVE” Single Point of Contact for Carrier/Telco Related Services.
Here are a few reasons to use An Authorized Agent to order your Telephone Lines/Dial-Tone, Internet Access, Private Networking; ie; MPLS, Point to Point T1, etc.
An Authorized Agentacts as your advocate:
Carrier Direct Sales Reps don’t always act in “your” best interests. They are compensated by the amount you spend and continue to spend with their company. Authorized Agents evaluate services from multiple carriers and look for ways to save you money.
An Authorized Agent has experience with multiple providers:
Maybe there’s a carrier that’s offering attractive pricing, but you’re unsure about their service. Most likely an agent will already have experience with the lesser known carrier, already has clients using their service, and will be able to provide recommendations.
An Authorized Agent will provide you with independent information:
A carrier direct rep is not going to point out any shortcomings in their services/offering or how another carrier may be a better value for a particular service. Authorized Agents represent multiple carriers/providers and are more likely to disclose information in an unbiased & objective manner. An Authorized Agent will match the appropriate services and carrier/service provider for your needs.
With An Authorized Agent, you get more but you don’t pay more:
You’re going to pay the same monthly rate whether you order your services through a biased single-option direct carrier representative, or by placing your order through an unbiased & objective authorized agent. Typically, working with an authorized agent, you will be working with someone who has a lot more experience with both carrier services and hardware.
An Authorized Agent can save you time and free up your staff:
Instead of having your staff members meet with multiple reps from multiple carriers/service providers, have your staff work with one unbiased & objective authorized agent that represents multiple providers. An Authorized Agent can identify your existing services, perform audits, analyze the data, and provide informed, unbiased recommendations. Authorized Agents know what questions to ask and what to look for.