Overview
SMC Networks is a leading provider of affordable, easy-to-use, high-performance networking solutions for the consumer, small- and medium-sized businesses, and enterprise markets. With a global presence that supports customers throughout the Americas, Europe, Africa, and Asia-Pacific, SMC leverages its heritage of over 35 years to deliver to market a level of quality, reliability and technological advancement that has established it as one of the premier network companies in the industry.
Since 2003, SMC has maintained a Green portfolio of networking products demonstrating its commitment to the environment at a very early stage. In 2008, Instat confirmed SMC’s commitment to go beyond cursory attempts at power management when it stated that SMC was one of the top five most energy efficient in the 24/48 port managed switch category. SMC’s Green Policy is a key component of the company’s core strength that can be leveraged by its install base.
Vision
SMC aims to provide the best range of innovative wireless and wired solutions for the interface among office, computing, electronic and telecommunication equipment and the Internet.
History
Founded in 1971, with worldwide headquarters in Irvine, California, SMC Networks maintains its global presence by supporting customers from regional offices throughout the Americas, Europe, Africa, Asia-Pacific and Japan.
In 1997, SMC became a subsidiary of Accton Technology Corporation, (TAIEX: 2345), a global outsourcing partner for networking and communications solutions. Leveraging SMC’s design, engineering and marketing strengths with Accton’s expertise in optimizing silicon designs and streamlining manufacturing has since added to the company’s success.
Customer Satisfaction
Designed always with ease of use, efficiency and overall value in mind-value at purchase, and value in operation on the network-SMC Networks’ products are sold through a network of highly-qualified resellers, integrators, ISPs and retailers, and further supported by SMC’s easily-accessible technical resources. The company backs-up the quality and ease-of-use that’s built into its products with a customer satisfaction guarantee, an industry-leading warranty program and expert technical support. SMC provides toll-free access to live technical support worldwide (24/7 in U.S. and Canada) in ten languages to supplement its comprehensive on-line knowledge base and responsive email support. And, its cross-ship product replacement service gets customers back on-line faster when problems arise.
Technical Support
24 hours a day, 7 days a week (U.S.A./Canada)
800-SMC-4-YOU
E-mail: techsupport@smc.com
Web: http://www.smc.com
Corporate Headquarters
800-SMC-4-YOU
marketing@smc.com
sales@smc.com