Cost is often the biggest barrier keeping companies from upgrading their communications system.
Fortunately, if like many businesses you currently have an older Avaya system, such as Business Communications Manager (BCM), PARTNER ACS, Norstar, Communication Server 1000, Merlin, DEFINITY, or Integral, there’s an easy way to reduce costs when you upgrade from your current system to a new Avaya IP Office solution: keep using some or all of your existing phone sets.
When you look closely at the cost of an upgrade, you’ll see that the phones themselves make up a huge part of the cost, in many cases as high as 60 percent. But you can gain most of the advantages of a new solution without replacing your phones.
• When you upgrade to Avaya IP Office, you can often use your existing phones and replace them on an as-needed basis.
• Or, you can equip select employees with new phones; executives, receptionists, sales and customer service reps, etc., who can really benefit from the added features.
Either way, by being smart and managing the use of your existing phones you can protect up to 60 percent of your initial investment and still gain the benefits of a new solution.