ECS Provides Wireless Telephone Solution for Retirement Community Campus

ECS Provides Wireless Telephone Solution for Retirement Community Campus

Efficient Communication Solutions, Inc. (ECS) was asked to find an affordable wireless phone solution for a Des Moines based retirement community.  The property has three large apartment/condo type buildings with four floors each and a two story pool house, all set in ten wooded acres.

The community has two administration offices that are manned during business hours.  However, when potential residents would visit for a tour, the office personnel would have to leave the offices to conduct the tour and leave the phones, and callers, behind.  The customer tried multiple consumer-grade/home quality cordless phones, but due to the size of the community, concrete construction, and the trees, the range on the consumer-grade wireless phones were absolutely not effective or acceptable.

ECS recommended an EnGenius phone solution, the DuraFon PRO base unit with two handsets, one for each office.  Only one base unit was needed to cover most of the campus, especially in the areas they needed most, like offices, inside buildings and in the parking lot.  The maintenance personnel can also use them when they need to get to some of the harder to reach areas where cell phones lack signal, such as the elevator shafts and electrical rooms.

The handsets ECS specified are industrial quality and will hold up well for years against accidental drops and rough handling.  The DuraFon will allow expandability by permitting up to 90 handsets with each base unit, multiple base units connected together, and additional external antennas for greater signal strength.

“We wish we’d done this, years ago”, says their main facilities person.  The installation was simple as the base unit connects either directly to incoming analog lines or to a PBX.

In a campus environment, a hospital, or large warehouse these are the simplest and most economical way for staff to stay in touch as they move about.  They are great for nursing staff, maintenance and facilities people, security personnel, warehouse managers, etc.  They improve productivity, enhance safety and provide quicker communications which equals better customer service.

For further details on the DuraFon product see: http://www.engeniustech.com, or contact ECS.

(Article by Charles Bressler – ECS Account Manager)

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