There are multiple Avaya IP Office “Remote Work” Options
NO LICENSE REQUIRED
Mobile Twinning/ Mobile Call Control:
- Incoming Calls – are routed to desktop phone and assigned Twinned number simultaneously (assigned Twinned number = Mobile Phone or Home Land Line)
- Outgoing Calls – place a call to an assigned DID # on your IP Office telephone system from your assigned Twinned number and then your call goes out from the IP Office telephone system as if you were in the office
- REQUIRES – Mobile Phone or Home Land Line assigned as the “Twinned number” to your desk phone/extension at work
- REQUIRES – 2 Telephone Lines Per Call (1-Line in, and 1-Line out)
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The following Remote Work Solutions All REQUIRE “licensing” on the Avaya IP Office.
Licenses can ONLY be added to IP Office R10, R10.1, & R11 systems.
NO Licenses can be added to PRE-R10 systems!
If you are on a PRE-R10 system and have any of the licenses below, then we can deploy these “Remote Work” solutions for you.
Avaya IP Phone:
- REQUIRES – Avaya IP Phone
- REQUIRES – Avaya IP Endpoint License
- REQUIRES – VPN Hardware Appliance
- REQUIRES – High-Speed/Quality Home Internet (uses VoIP over the Internet)
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Avaya “Remote Worker” IP Phone:
- REQUIRES – Avaya IP Endpoint License
- REQUIRES – Teleworker or Power User License
- REQUIRES – Firewall Port Forwarding
- REQUIRES – High-Speed/Quality Home Internet (uses VoIP over the Internet)
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Avaya Communicator Softphone:
- REQUIRES – Office Worker, Teleworker, or Power User License
- REQUIRES – Windows PC/Laptop with VPN connection to your Office network/LAN
- REQUIRES – Communicator Client to be Installed on Windows PC/Laptop
- REQUIRES – Microphone and Speakers, USB or Bluetooth Headset
- REQUIRES – High-Speed/Quality Home Internet (uses VoIP over the Internet)
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3rd Party SIP Softphone:
- REQUIRES – 3rd Party IP Endpoint License
- REQUIRES – Windows PC, Laptop, or with VPN connection to your Office Network/LAN
- REQUIRES – 3rd party SIP Softphone Client and Installing on Windows PC/Laptop or Mobile Device
- REQUIRES – Microphone and Speakers, USB or Bluetooth Headset
- REQUIRES – High-Speed/Quality Home Internet (uses VoIP over the Internet)
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one-X Portal – Telecommuter:
- REQUIRES – Preferred Edition License (Voicemail Pro)
- REQUIRES – one-X Portal application installed on Voicemail Server or UC Module
- REQUIRES – Teleworker or Power User License
- REQUIRES – Windows PC/Laptop with VPN connection to your Office network/LAN
- REQUIRES – High-Speed/Home Land Line or Mobile Phone
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one-X Mobile Client VoIP or Telecommuter:
- REQUIRES – Preferred Edition License (Voicemail Pro)
- REQUIRES – one-X Portal application installed on Voicemail Server or UC Module
- REQUIRES – Power User License
- REQUIRES – Android or iOS Mobile Phone with VPN connection to your Office Network/LAN
ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc.
ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.