Collaboration applications to keep all your associates productive, efficient and connected.
IP Office User Productivity Solutions – the Basic User, Office Worker and Power User applications – can quickly and easily deliver the right level of communications capabilities to every associate in your organization.
Every worker has unique communications needs that are mainly driven by where and how they work. Office workers are primarily at their desks. Mobile associates need to connect wherever they happen to be. Remote workers want to collaborate with the same capabilities they would have in a company office. IP Office User Productivity Solutions – the Basic User, Office Worker and Power User applications – can quickly and easily deliver the right level of communications capabilities to every associate in your organization.
Basic User:
For users who need simple yet necessary communications capabilities, the Basic User solution is the answer. They can make and receive calls, place calls on hold, access basic voicemail, transfer calls and more. The Basic User Solution also is ideal for phones in common walk-up areas of your facility such as lobbies, waiting rooms, and cafeterias.
Avaya can take your office employees’ productivity to a higher level.
Office Worker:
The Office Worker application puts deskbound associates in the communications driver’s seat. Whether in the main office, remote/satellite facility or working from home — users receive a host of time-saving features that speed collaboration and accessibility. They can click-to-call, IM, see the presence of colleagues, access corporate directories, control conference calls, and more, right in the desktop applications they already use, like Microsoft Outlook or Lync, and web browsers.
Power User:
The ultimate in communications accessibility, the IP Office Power User application builds upon the Office Worker application to enable employees to be as productive as possible in virtually any location or circumstance. Armed with a laptop, iPad, iPhone, or Android smartphone, users can make voice or video calls, conduct and control audio conferences, view colleagues’ presence, instant message (IM) with contacts inside and outside the company, and much more. Want to empower your key associates with the tools to keep them working at maximum productivity and efficiency? The IP Office Power User application is the solution.
Taking Care of Business: IP Office Power User in Action
Being there when an important customer has a critical issue can make all the difference in the relationship. When a key customer calls the dedicated vendor service manager, who may be on the road between clients, the IP Office Power User application enables the call to ring on both the service manager’s office and mobile phone. Using the geo-location and presence features of Power User, the Service Manager locates the tech closest to the customer. With a quick IM session right from an iPhone or Android smartphone to confirm availability, the service manager can quickly call the customer back to confirm the appointment for later that morning. That’s how the Power User application helps keep communication and collaboration flowing without a hitch.
Power User — enables workers to be more responsive, provide better service, and improve customer loyalty.
If you want to empower your key associates with the tools to keep them working at maximum productivity and efficiency, then the IP Office Power User application is the solution.
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.
About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400 or visit us on the web at www.ecsolutionz.com
To learn more about IP Office visit:
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com
For more information please visit www.avaya.com or www.GoECS.com