For midsize organizations that put a premium on the benefits rich and meaningful engagement can bring to their enterprise, IP Office Server Edition is the answer. IP Office Server Edition sets the standard for midsize business communications. Server Edition allows your teams to more effectively engage with each other and your customers. Using a software-based solution instead of the appliance based solution used for Essential and Preferred, Server Edition delivers a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scales to 2,000 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralized administration and licensing. Server Edition is also the edition upon which AVAYA’s Midmarket Cloud Solutions are based.
System Admin Made Simple: The simplified administration of Server Edition sets it apart. With its intuitive web-based interface, system administrators can access accounts for every user on the network, whether for a single site or across 32 locations. In addition, with its centralized licensing, Server Edition makes it easy to expand and deploy applications as you grow.
Rely On Server Edition: Midsize businesses demand solid reliability; IP Office Server Edition delivers. In the event of an outage, IP phones in active calls stay connected (idle IP phones automatically re-register to an alternate server). Server Edition also backs-up voice messages and greetings in real time. For most businesses, communications and collaboration is mission critical. Rest assured with IP Office Server Edition.
More Meaningful Meetings: How does Server Edition enable teams to engage in more productive and meaningful ways? Start with built- in “meet-me” audio conferencing, which lets users host their own password- protected conference calls. Launch a conference call on the fly or schedule it in advance and IP Office will automatically notify participants when it’s about to start. Record it. Archive it. Replay it. Anytime, anywhere.
Today, of course, effective communication extends beyond voice calls. Add web collaboration to share documents over the easy-to-use Avaya interface. View it from a variety of devices PCs, Macs, Apple iPad devices so everyone participates. Convey ideas and make decisions with the same immediacy and engagement you see when everyone’s together in the same room. With Server Edition, there’s no additional hardware or external systems required.
All Your Calls, Any Device: You’ll never miss an office call, no matter where you are. Calls ring simultaneously on your Apple iPhone or Android device, via cellular, Wi-Fi, or 3G/4G networks. The Avaya mobile app lets you call, transfer, hold, and mute your calls; IM with colleagues, see their presence, access corporate contacts, and control conference calls, just like you’re in the office. Deployment’s a snap: users just tap in an email to download, install and configure it.
Remote But Never Far Away: Enable remote and home workers to engage with colleagues at the same level as your office workers. Turn their home phone (or any phone) into their office phone with a web browser click and get the same consistent collaboration experience: they’ll stay connected via IM, presence, and directory access. They’ll have full call control, and the ability to manage conference calls (even record them) with a single click. And there’s no PC software to install or maintain.
A New Level of Customer Service: Large enterprises have been using industry-leading Avaya contact center innovations for years. Now midsize businesses can, too with the simplicity of deployment and user experience your business demands. Customers can contact you in a multitude of ways: voice, email, web chat, text, or fax. Move from a web chat to a voice call, for instance, and all your customer’s information moves with it. It’s an experience that will elevate your customer service, and help drive greater revenue and profitability.
Your Desktop, Your Way: Save valuable time at your desk by embedding Avaya communications in popular and frequently used desktop applications such as Microsoft Outlook, Microsoft Lync or salesforce.com. See colleagues’ presence and instant message with them, or simply click to call all without leaving the app. It saves time and makes for better team and customer engagement.
ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.