Efficient Communication Solutions, Inc. (ECS) provides Rack and Stack Services that include the services of an on-site technician to “Rack & Stack”.
The usual role of our on-site technician is to perform basic installation tasks for you, similar to:
- • Mount appliance to wall or into rack as needed
- • Install power to unit
- • Power up unit to operational state
- • Configure unit with customer provided IP address to bring system to working state
- • Establish IP connectivity
- • Hand-off to the remote software support via telephone upon request for this service.
- • Smart hands for on-site installation
- • Smart hands for troubleshooting