GIVE USERS THE TELEPHONE INTERFACES THEY WANT, STORE THE MESSAGES WHERE YOU WANT!
Unified Messaging with User Experience Choices and Deployment Flexibility
Avaya Aura Messaging gives users access to email, voicemail, and fax from a single interface.
This unified messaging solution is built for stability and flexibility. Avaya uses an all-Linux platform with local survivability and geo-redundant capabilities to serve large distributed or centralized configurations, with the option to store messages in an Avaya and/or Microsoft Exchange message store.
Avaya provides migration services to move from Octel Aria 250/350 and Intuity Audix systems to Avaya Aura Messaging. Traditional voicemail users can continue using their familiar Octel Aria and Intuity Audix experiences.
Avaya Aura Messaging is the only unified messaging system integrated with the Avaya Aura Platform.
Maintain Productivity with a Familiar User Interface: Users migrating from Octel Aria or Intuity Audix can be up and running with minimal retraining required.
Use an Avaya or Microsoft Exchange Message Store: Choose where to store messages on a user basis to address architecture and governance requirements.
Add a Speech-Based Auto Attendant: Make it easy for callers to route themselves to the right person or service. Improve the service given to callers and save the need for an IVR.
User Interface Continuity: An ideal upgrade for legacy Avaya voicemail, Avaya Aura Messaging gives users familiar interface options: an interface typical of Octel Aria 250/350 systems, or an Intuity-like experience found in Avaya Intuity AUDIX or Definity AUDIX systems.
Migration Made Easier: Simplify and accelerate migration initiatives and address message retention requirements. Transfer mailbox data, messages, and recorded names and greetings when moving from Octel 250/350 and Intuity Audix systems to Avaya Aura Messaging.
Dependable Operations: The application server and message store is Linux based, reducing concerns about security, maintenance, and downtime that can accompany other operating systems. Choose where to store messages on a per-person basis to address architecture and governance requirements. Add N+1 application servers and a geo-redundant message store for extra protection against unanticipated outages.
Integrated Mobility: The Reach Me features lets callers connect with users after they’ve been directed to voicemail. Notify Me provides multiple methods for message notification. Optional Speech to Text transcribes messages and delivers them where you want.