Avaya History & Highlights
Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.
In 1995, the company that would become Avaya was part of Lucent Technologies. Before that it had been part of AT&T. No matter its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.
In 2000, Lucent’s management decided to spin off this business (Avaya), which was then known as its enterprise communications group. The objective was to give the people who knew the business best the flexibility and focus to accelerate innovation and improve operations.
Statistics:
• #442 of the Fortune 500
• 300k+ customers
• 95%+ of Fortune 500® companies
• Over 1M customer locations worldwide
• 17,000 employees in 59 Countries
• 13 primary research & development facilities in 8 countries
• 100M+ Telephony lines shipped
• 5,900 approximate number of patents/ pending
• #114 of overall top patent holders
• 57 products developed internally in 2012
Global leader in:
• Unified Communications (UC)
• Telephony Systems
• Small & Medium Enterprise (SME) Telephony Systems
• Contact center (CC/ACD)
• Voice Maintenance
• Unified Messaging
• Fixed Mobile Convergence
SMALL & MEDIUM BUSINESS:
7.5 Million IP Office users worldwide
265,000+ systems sold
#1 Worldwide in revenue for small to midmarket systems
IP Office, selected as Unified Communication (UC) Product of the Year for 2011
Avaya’s Small and Medium Enterprise Communications (SME) solutions are designed to meet communications challenges facing small and medium enterprises. Avaya IP Office, our award-winning, global flagship SME solution, helps simplify processes and streamline information exchange within systems. Communications capabilities can be added as needed, and Avaya IP Office connects to both traditional and the latest IP lines—to give growing companies flexibility and the ability to retain and use their existing investment.
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.
About ECS
ECS, headquartered in Auburn, WA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for their company, from voice to data. Servicing Washington & Oregon, ECS is an Avaya SME Expert Business Partner focusing on the IP Office platform and specializing in Voice over IP. For more information contact ECS at (253) 886-5400 or visit us on the web at www.GoECS.com
Want to learn more?
www.avaya.com/sme
www.youtube.com/user/Avaya
www.GoECS.com