Intermedia’s Cloud Server is an enterprise-grade cloud application infrastructure designed specifically for small and medium-sized businesses.

Cloud Server lets you ensure your business applications perform to their fullest potential by providing you the highest levels of control and scalability, as well as the ability to balance configurability, scalability and price to match your cloud environment to your use case.

Cloud Server is a highly available multitenant platform that’s architected specifically around superior performance, availability and data protection. Cloud Server offers four initial configurations, all of which can be scaled with more storage, RAM, or vCPUs during deployment or at any time afterwards.

Cloud Server offers fixed monthly pricing to ensure cost predictability. All Cloud Server accounts include public IPs, infrastructure management, 99.999% SLA, 24×7 support, nightly backups, monitoring, firewalls, firewall management, VPN management, Windows 2008 Enterprise OS and IIS. In addition, all Cloud Server accounts include complimentary onboarding and migration from Intermedia’s Cloud Concierg team.

Available Cloud Server add-ons include additional vCPUs, memory, storage, extended backup, bandwidth and Microsoft SQL Server add-ons. Available services include server restoration, file restoration, and adding/removing IP addresses.

Cloud Server offers an application infrastructure to support both new deployments as well as the migration of existing servers, both on-premise and from other clouds. Its use cases extend across the spectrum of SMB needs, including running a network of terminal services; hosting business applications like QuickBooks, SharePoint or file servers; or supporting infrastructure components like Microsoft Active Directory and Microsoft SQL Server.

Cloud Server offers lower cost of ownership as compared to on-premise servers, without diminishing your levels of control.
• No capital outlay is required
• Leverage Intermedia’s aggregated purchasing power for access to enterprise-grade datacenters and best-of-breed components
• Reduce the cost of planning for business continuity and disaster recovery
• Fixed monthly billing keeps your bills predictable and manageable
• Rapid scalability offers full and immediate access to additional power whenever your business needs it

How much Downtime can your business afford for your email ?
Intermedia offers Enterprise-Grade Reliability.

Is it important to have support outside of normal business hours ?
Intermedia provides 24/7 phone & email support.

Do you have time to perform your own migration ?
Intermedia’s Cloud Concierge performs migration for your users and for their data for FREE.

Do you want to retain on-premise levels of control over your cloud services ?
HostPilot gives you full control while making your cloud simple to manage

Is it important to have access to the latest technology and newest features ?
Intermedia was the first to market with Exchange 2013, and will continue to innovate on your behalf.

Below are some reasons to use ECS as your Telecom Agent to order your Dial-Tone, Internet Access, Private Networking; ie; MPLS, Point to Point T1, etc.

ECS can act as your customer advocate:
Carrier Direct Reps don’t always act in your best interests. They are compensated by the amount you spend and continue to spend on your business telephone service, internet service and networking services, like MPLS & SIP. Agents are more likely to look for ways to save you money because they need to show their value.

ECS has experience with multiple providers:
Maybe there’s a carrier, like TW Telecom, XO or Integra, that’s offering attractive pricing, for a T1 or PRI, but you’re unsure about their service. Most likely an agent would have experience with the lesser known carrier, has clients using their service, and will be able to ease your fears.

ECS will provide you with independent information:
A carrier rep, that works for a company like Qwest, AT&T or Verizon, is not going to point out that only a certain amount of local calling is included with their integrated T1 or PRI service, for instance. Because an agent represents multiple providers, they don’t care which carrier you choose and are more likely to disclose information about a certain company’s limitations.

ECS s can provide you with more visibility:
Some carriers, Qwest for instance, allow agents to channel integrate with direct reps. This puts your agent in all the meetings related to your account, offering a level of visibility you wouldn’t receive if you dealt directly with the carrier’s account team.

You get more but you don’t pay more:
With an agent you receive expertise, customer service, product support and project management; but you don’t pay for those extras, the carrier does.

ECS can save you time and free up your staff:
Instead of having your staff members meet with multiple reps, from multiple providers, let an agent shop your services for you. Agents represent multiple providers; they can inventory your existing business phone lines and internet services, conduct audits, they know what questions to ask and what to look out for.

If you want an “UNBIASED”  review of your Carrier/Telco services, if your contract with your existing Carrier is expired, or is about to expire, CONTACT ECS NOW!

ECS is an authorized agent for, or associated with most national, regional, & local area Voice & Data Service Providers in our area, ie; Broadvox, CenturyLink, Integra, Verizon, Lightyear, XO, X5, Comcast, Level3, Broadwing, PAETEC, New Edge Networks, COVAD, etc.

There are differences between the two options. Understanding benefits and limitations makes it easier to determine the best option for a particular organization.

Hosted IP-PBX

• Lower up-front equipment cost
• Lower Initial set-up cost
• Minimal maintenance costs
• Easy to add extra lines
• Upgrades and new features are usually included
• Higher monthly cost due to renting features/system
• SIP/IP Trunks only
• Hosted IP-PBX only supports IP Phones (Requires CAT5 or better wiring for all phones)

On-Premise PBX

• Higher initial equipment cost
• Higher initial set-up cost
• Minimal maintenance costs
• Lower monthly cost than Hosted
• No monthly cost for features/system
• Analog lines, PRI, or SIP Trunks all work (SIP is current & prevalent)
• By leasing equipment, monthly costs are usually lower than Hosted
• On-Premise PBX may support analog devices (faxes, etc.)
• On-Premise PBX may support NON-IP Phones (Avaya – Digital Phones) (No CAT5 required)
• On-Premise PBX may be installed at a Co-Location facility for Resiliency

There are cases to be made for both hosted IP-PBX & On-Premise IP-PBX. There are very few differences to the systems and their features. The move to an IP-PBX business phone system is beneficial regardless of which system is ultimately chosen.

What is Hosted IP-PBX?
Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing most of the equipment as well as handling the technology required to provide the services of the phone system. The IP Phones will plug into an Ethernet Switch and the calls, signaling, and features are handled through an IP-PBX server at the provider’s location.  The provider of the hosted IP-PBX charges a monthly fee that includes calling minutes and potentially certain features. Charges can also be on a per minute calling basis.

What is On-Premise PBX?
On premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system in that it resides at your location in a computer equipment room or phone closet. The main difference is that an IP-PBX uses IP routing and a traditional PBX doesn’t. An IP phone connects to an IP-PBX using your LAN. Calls can go through a traditional phone company or your IP-PBX can connect to a SIP Trunking provider on the internet/in the cloud.

You get what you pay for when hiring a contractor!

For effective and efficient use of network computers and devices, a standards-based infrastructure is needed. Having a data cabling infrastructure that is installed to and uses components that meet industry standards ensures fewer outages and performance problems in the future. Today, people expect 100% uptime from organizations, one of the most efficient uses of monetary resources you can make is to invest in a quality, standards-based data cabling infrastructure.

Regardless of the job, hiring someone with experience is always desirable. Try to find a contractor that specializes in data cabling. Often electrical contractors will “also” offer data cabling services. This is ok, if the electrical contractor has experience or training on data cabling installations. Data cabling is very different from electrical cabling, and proper installation requires specialized knowledge.

Testing every new cable is also very important. Most contractors will test for end-to-end connectivity. This test is good, but it is not enough. It is also important to verify that the cables can carry data. The end-to-end test sends a small signal down the cable to a tester on the other end. This test verifies a clean unbroken connection. But data transmission is a complex process. Cables may pass the end-to-end test with flying colors but fail a data transmission test. Your chosen contractor should have equipment that can test data transmission. Request a report on these tests and have the contractor explain the results. If the contractor does not have such equipment, then it is good idea to look for another contractor.

ECS Is a Licensed and Bonded Low Voltage Contractor in the states of Oregon & Washington

Our Structured Cabling & Network Services enable you to communicate to the community and the rest of the world.

ECS is on the cutting edge of technology to help you transmit data, voice, video, and images. What matters most when it comes to communication is to use the correct technology. Supported by latest technology of copper, fiber optic, storage, wire management, testing equipment tools, and accessories, our voice/data team has the knowledge and experience to give you the best results. When you think of technology, think ECS.

• Structured Network Cabling (Copper & Fiber)
• Voice/Data Network Installation (CAT5e & CAT6 wiring)
• Fiber Optic installation – Single-Mode, Multi-Mode,
• Fiber Optic Testing & Terminations ( ST – SC – LC – MTRJ )
• Wireless LAN Solution
• WLAN Networking Setup
• WiFi /Wireless Network Installation
• Access Point Installation
• Point to Point WiFi
• Point to Mulit-Point WiFi
• Network Cabling
• DAS (Distributed Antenna System)
• HSIA (High Speed Internet Access)
• IP Security Solutions
• Point of Sale (POS) Systems
• Sound Masking
• Mobility
• Security Camera Installation (CCTV, IP Cameras, Wireless Cameras, & Video Surveillance)
• Relocation Services
• Firewalls
• Ethernet Switches
• Power over Ethernet (PoE) Switches
• SIP Gateways
• VPN Networking

A new Avaya IP Office solution can help you…

Engage with your customers better
• By making sure calls get through quickly to the right person (even if that person is remote)
• Handle more calls with fewer people

Make team engagement more productive
• By giving them the extra tools needed to stay connected anywhere
• Keep employees instantly in touch with ‘one-number reachability’ 
• Enable staff to work remotely by giving them access to the same communication options as in the office
• Enable your employees to use any mobile or home phone as an office phone extension

Control costs and save money
• By cutting out the time-wasting hassles that keep employees from being productive
• Lower mobile phone and telecommuter long-distance charges by routing calls through the system
• Rely on a built-in conferencing bridge (Preferred Addition & above) to eliminate the need for expensive third-party conferencing services
• Take advantage of the more flexible and lower cost IP-based voice network options
• Re-Use Existing Avaya Merlin Magix & Partner telephones
• Re-Use Existing Nortel BCM & Norstar telephones

The IP Office is a Simple, Reliable Solution with a Proven Track Record of Success:
• 12 Million+ users worldwide
• 425,000+ systems worldwide
• Avaya is #1 Worldwide in Small & Medium Business Telephone Systems
• 25% Lower Total Cost of Ownership according to the Tolly Report

As Avaya evolves their products and solutions they want to ensure you are kept well informed of product changes. Functionality and features, pricing, and lifecycle considerations are all important to understand when deciding how best to invest in a technology solution.

Avaya transitioned the 1400 & 1600 Series Deskphones to a “Global” form factor in 2014.  Those models have been available for purchase since the May 2014 timeframe as a Global device in all regions. 

Phones designated as “Global” have the English language text removed from the faceplate. Using the universal language of icons aligns the language of the physical deskphone with the multitude of languages that are supported for the display of the deskphone and in product documentation. Global phones are feature equivalent to the current phone models. With these changes, Avaya made an easy-to-use icon reference guide showing the deskphone functions in all supported languages available on the Avaya Support portal at http://support.avaya.com  

During the transition period, supplies of non-Global form factors were limited, and orders could have been automatically converted, without notice, to Global phones.

SMC EZ Switch 10/100/1000 10/18/26/50-Port

Gigabit Web Smart w/wo PoE Switches

Enhanced Security
Port Security limits the total number of devices that can access a switch port based on MAC address, and protects against MAC flooding attacks.

IEEE 802.1X port-based or MAC-based access control ensures all users are authorized before being granted access to the network. User authentication is carried out using a standard based RADIUS server, with support for dynamic VLAN assignment.

Simple Management
An embedded user-friendly web interface helps users quickly and simply configure switches. SNMP v1/v2 is supported for management by a network management station. The switch supports management functions over both IPv4 and IPv6. Cable diagnostics identifies cable faults (such as short, open, etc.) and feeds back a distance to the fault. LLDP (Link Layer Discovery Protocol) enables administrators to monitor devices attached to switch ports.

PoE Features
The SMCGS10/18/26/50P-Smart can provide up to 30 Watts of power to attached devices, such as VoIP phones, wireless access points, surveillance cameras, etc, all over existing Cat. 5 cables. The switch can deliver up to 30 Watts on 2/4/6/12 ports, 15.4 Watts on 4/8/12/24 ports, or 7.5 Watt s on 8/16/24/48 ports. This eliminates the need for individual power sources for devices in the network, saving on costs for power cables and avoiding power outlet availability issues. If budget, ports can be priori zed to receive power.