Drive More Revenue with a custom communications system for your business.

A custom communications system can keep you connected and reduce your phone related expenses monthly.

Your business phone system can also drive more revenue through increased worker productivity:

• • Unified Communications systems streamline communications to save time & increase productivity
• • Anytime, anywhere, access enables employees to stay in touch wherever they are from any mobile device or desktop that has internet access.
• • Enhanced flexibility with a business phone system enables you to add/remove users or make changes without need to call for support
• • Purchase the technology you need now, with the ability to upgrade when you need to

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Keep your business safe with a complete, cost-effective, easy-to-use security and surveillance solution. With AXIS Companion, you can monitor your whole premises with a flexible security system.

So, whether it’s for a shop, hotel, office or other small business, the Axis basic end-to-end security solution is designed to keep it safe. And give you extra peace of mind.

Easy video surveillance: the basics

AXIS video surveillance solution for small systems is made up of cameras, recording solutions and AXIS Companion video management software including mobile apps. It’s the easiest solution for small systems. And it gives you everything you need to keep your business secure.

Bring your analog system up to speed

Get the benefits of network video on your analog system with Axis video encoders. A video encoder digitizes analog video and works as a bridge between an analog CCTV system and a network video system. You’ll get the flexibility, scalability and smart functionalities of network video without sacrificing your analog investment. What’s more, you can make the transition quickly, easily and cost-effectively.

ECS is an authorized AXIS reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Cabling Excellence for Open Architecture

Mohawk has been a trusted brand of copper, fiber optic and hybrid wire and cable for more than 50 years. Mohawk was established in 1952 as a manufacturer of wire and cable products including LAN, composite and fiber optic cables.

Mohawk’s headquarters in Leominster, Massachusetts, dedicates 210,000 square feet to today’s most advanced facilities for the design, development and production of copper, fiber optic, and hybrid wire and cable. An ISO 9001 certified company, Mohawk develops products to meet and support TIA/EIA, ISO/IEC, ICEA and NEMA standards. Mohawk is supported with worldwide management, financial resources, and distribution capabilities of the global Belden operations.

Mohawk is a Belden brand

Belden and its family of brands, design, manufacture and sell a comprehensive portfolio of cable, connectivity and networking products for the transmission of signals for data, sound and video applications. These highly differentiated, high-performance products can be found in a variety of markets including industrial, enterprise, broadcast, transportation, energy, and consumer electronics.

The design, engineering and manufacturing excellence of Belden, Mohawk and other Belden brands, enable the companies to offer end-to-end signal transmission solutions that meet the most demanding standards for data, sound, and video applications.

Copper Cables: Mohawk offers a complete line of Category 6A through Category 3 ETL verified copper products, including high pair count. Mohawk provides industry leading UTP and F/UTP designs for high-speed LAN applications, including Gigabit Ethernet. All of our copper cables are third-party verified for performance and safety.

All Belden and Mohawk products are designed and manufactured to the strictest quality standards in the industry resulting in an incomparable reputation for worldwide reliability.

ECS is an authorized Mohawk reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

ECS Designs, Installs, & Maintains Copper & Fiber Optic Cabling for your Network Infrastructure

We Provide:

• Structured Network Cabling
• Voice/Data Network Installation (Cat5e, Cat6, Cat6A)
• Fiber Optic installation (Single-Mode, Multi-Mode)
• Cable Testing & Certification
• Wireless LAN (WLAN/WiFi)
• WLAN Networking Setup
• Access Point Installation
• Indoor & Outdoor WLAN/WiFi
• Point to Point Wireless
• Point to Multi-Point Wireless
• Video Surveillance (CCTV)
• Security Camera Installation (Analog or IP) (Wired or Wireless)
• Data Racks, Data Cabinets, Wire Management, Patch Panels, etc.
• Firewalls
• Ethernet Switches (including PoE)
• Ethernet Extenders (for those long wire runs)

ECS is an authorized Network Cabling company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Every Local Area Network begins and ends with Cabling.

The appropriate Cabling is required to support your Network Hardware & Applications and to enable you to be able to quickly and cost-effectively adapt to new technologies

Structured Cabling installation is the backbone of a robust and adaptable Network Infrastructure.

ECS specializes in voice, data, copper and fiber optic cabling as well as  Wireless LAN (WLAN) rollouts. ECS installs Structured Cabling using reliable, high-quality, standards-based cabling and network infrastructure components. Whether you’re implementing a new or upgraded LAN or WLAN, or rolling out a new technology, you need a network cabling system that is able to scale to accommodate bandwidth needs and easily integrate with the latest technologies.

ECS provides end-to-end structured cabling solutions for a variety of industries, including; legal, financial, health care, manufacturing, distribution, retail, & more. Our installations are performed with minimal disruption and we complete projects on time to meet and/or exceed your needs.

A properly designed and implemented Structured Cabling Network Infrastructure will help your business stay competitive, while reducing overall infrastructure costs.

ECS is an authorized Structured Cabling reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Notes Field in Cradle to Grave

Chronicall recently enhanced the notes field found within Cradle to Grave.

While reviewing the call details, or listening to the call, customers can now add customized, free-form text to those calls. These notes can then be added to Chronicall’s detailed reports, or be searched within Cradle to Grave.

This new functionality allows for an easier way to find already reviewed calls, or calls that need additional attention by supervisors or managers.

Customers using Agent Dashboards can add notes using Xima’s pop screen notification allowing agents to detail what happened on the call, or request additional assistance.

ECS is an authorized Xima reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Voice Cabling

Data Cabling

CAT5e

CAT6

CAT6A

Fiber

Multi-Mode Fiber

Single-Mode Fiber

Circuit Extensions

Dial-Tone Feeds

T1 Turn-Up & test

Overhead Paging Systems

Bogen

Valcom

Wireless Networks

WiFi

Access Points

Aruba

EnGenius

Video Surveillance

CCTV

Pelco

Axis

Door Phone

ShopperTrak

Rack & Stack Avaya

Rack & Stack Avaya Aura

Rack & Stack Avaya Communication Manager

Rack & Stack Avaya IP Office

Install Avaya

Install Avaya Aura

Install Avaya Communication Manager

Install Avaya IP Office

Rack & Stack Firewalls

Install Firewalls

SonicWall

Rack & Stack Ethernet Switch

Install Ethernet Switch

SMC

EnGenius

HP

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

On the September 5th 2016 ECS celebrated 11 years in business!

It makes me proud as co-owner of Efficient Communication Solutions, Inc. (ECS) to announce that we have crossed another milestone in the history of our company.

I would like to thank each of our customers for choosing ECS for their Voice/Data communication needs. We are still serving many customers that were with us in the beginning 11 years ago, along with hundreds added over the years.  I am thankful of the relationships that we have with our customers and the trust that they place in ECS to assist their businesses.

I would like to thank our employees past and present for their contributions in establishing ECS as a premier quality AVAYA Business Partner and all-around Voice/Data vendor in the states of Washington & Oregon.

What began as a small firm with just 3 of us has grown up to be the “go to” service provider for voice and data in the states of Washington & Oregon.

ECS has had countless achievements and accomplishments over the years and we are well on our way to our best year ever in 2016!

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

We/ECS are an Avaya Authorized Business Partner in the states of Washington & Oregon

We provide various Voice, Data, & VoIP products & services to businesses throughout Oregon & Washington.

IP Office Installation:

• • Site survey
• • Database Planning
• • Location Planning, phone backboard or data room/rack
• • Confirm if the Carrier Services need extended to the IP Office location
• • Confirm that an Ethernet switch port is available for the IP Office system
• • Confirm that an Ethernet switch port is available for the Voicemail Pro (if needed)
• • Confirm whether we are deploying a separate VLAN for VoIP
• • Confirm that the Network Infrastructure is adequate for the planned install
• • Confirm whether a Network Assessment is needed
• • Confirm whether there will be remote sites or users
• • Confirm what the Firewall is and that is capable of the VoIP and/or SIP functions required
• • Confirm which Messaging System will be used (Essential Edition (Embedded on SD Card or Voicemail PRO)
• • Set-up, interface, & test with overhead paging
• • Set-up, interface, & test with Music On Hold
• • Set-up, interface, & test Headsets
• • Patch, place, & test Analog Telephones/Devices
• • Patch, place, & test Digital Telephones
• • Patch, place, & test IP telephones

IP Office System Programming:

• • Program system prior to installation
• • Program, implement & test Telephone Lines/Trunks
• • Program, implement & test Users/Extensions/Stations
• • Program, implement & test Feature/Short Codes
• • Program, implement & test Call Routing
• • Program, implement & test Analog Lines
• • Program, implement & test T1/PRI Dial-Tone
• • Program, implement & test SIP Dial-Tone
• • Program, Monitor, & test Porting of telephone numbers to SIP
• • Program, implement & test forward/copy to email
• • Program Messaging System prior to installation
• • Program, implement & test Day/Night Auto-Attendants
• • Program, implement & test Meet-Me Conferencing
• • Program, implement & test Hunt Groups
• • Program, implement & test Call Queuing

Training:

• • First day of business (FDOB) help-desk support
• • Provide user documentation & End-User Training (per phone type)
• • Provide Basic IP Office System Administrative Training

ECS is an authorized AVAYA IP Office reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya Essential Edition Voicemail is embedded on the system SD Card.

Number of Mailboxes supported: Limited only by IP Office configuration.

Maximum Number of Concurrent Calls (Ports): Up to 6 simultaneous calls (depends on licensing)

Recording Time:

2 ports: Up to 15 hours

4 ports: Up to 20 hours

6 ports: Up to 25 hours

Multi-lingual support: Yes

Voicemail for Individual users: Yes

Voicemail for Virtual users: Yes

Voicemail for Hunt Groups: Yes

Message Waiting Indication: Yes

Visual Voice (interactive menu on phone display): Yes

Integration with one-X Portal Message: Yes

Personalized Greeting: Yes

Extended personal Greetings: Yes

Continuous Loop Greeting: Yes

Forward to Email: Yes

Copy to Email: Yes

Listen To Email (Text To Speech): Yes

Send Email notification: Yes

Save Message: Yes

Delete Message: Yes

Forward Message to another Mailbox: Yes

Forward to Multiple Mailboxes: Yes

Forward with a Header Message: Yes

Repeat Message: Yes

Rewind Message: Yes

Fast Forward Message: Yes

Pause Message: Yes

Skip Message: Yes

Oldest message first/newest message first Message Playback: Yes

Set Message Priority: Yes

Set automatic message deletion timeframe: Yes

Alphanumeric Data Collection: Yes

Callers Caller ID, time and date announced: Yes

Call Back Sender (if Caller ID available): Yes

Remote Access to Mailbox: Yes

User Definable PIN Code: Yes

Known Caller ID PIN Code By-Pass: Yes

Breakout to Reception: Yes, Internal and external

Queue Entry Announcement: Yes

Queue Update Announcement: Yes

Auto-Attendant: Yes

Auto-Attendant  – Multi-Level Tree Structure: Yes

Out-Calling: Yes, 1 number 3 attempts

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.