Thanks to you, we´ve reached AVAYA Edge Emerald

ECS is proud to announce that Avaya has chosen to reward our commitment, experience, and dedication to customer satisfaction by granting us the level of Emerald.

This new gem level validates our commitment to enhancing our knowledge on the Avaya solution areas that matter the most to you as well as what matters most to us, your satisfaction with the solutions and services we provide.

Customer success is our goal, and we could not have achieved this new designation without the positive feedback we receive from customers just like you.

How can we further help you succeed ?

Please accept our gratitude, and continue to let us know how we can serve you better with Avaya solutions and services.

ECS is an AVAYA Edge Emerald reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

New features in IP Office Contact Center 10 include:

• • Out-of-the-box configuration wizards and templates to quickly design call and IVR flows
• • Enhanced real-time and historical reporting capabilities including more than 30 ready-to-use report templates
• • Customer callback features that hold their place in the queue and give them more control over their time
• • Enhanced and simplified user interface and web administration, including installation and configuration wizards for multichannel services and other frequently used features
• • High availability and resiliency with support for VMware and a simplified back-up and restore process

FYI – Mandatory RICS requirement removed

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Network Cabling & Fiber Optic Wiring

Efficient Communication Solutions, Inc. (ECS) is your trusted source for Network Cabling & Wiring.

We provide Structured Voice & Data Cabling for ALL of your Business Communication Needs.

We offer Oregon & Washington a single source solution for all data cabling & business phone system needs.

• • Structured Network Cabling (CAT5e, CAT6, CAT6A)
• • Fiber Optic installation; Single-Mode & Multi-Mode
• • Fiber Optic Testing & Terminations
• • WiFi / Wireless Network Installation
• • WLAN Networking Setup
• • Access Point Installation
• • Security Camera Installation
• • CCTV, IP Security Cameras, Wireless Cameras
• • Video Surveillance Install
• • Business & VoIP Phone Systems

ECS is a Network Cabling & Fiber Optic Wiring company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

With most phone companies (LEC’s & CLECs), customers typically pay on a per-line basis for physical phone lines that originate in their central office. These phone lines are costly. Customers invest a lot when they initially deploy them, and it’s very expensive to add more as they grow.

With SIP Trunking, phone calls are routed through the Internet. And this makes all the difference. 

With SIP Trunking customers can:

• Consolidate voice and data traffic
• No longer need to pay for expensive phone lines from the phone company
• Cut costs up to 50 percent
• No loss in capacity to make and receive calls
• No loss in the quality of calls
• Improve the reliability of the system by mitigating threat of local outages

Most newer phone systems are compatible with SIP Trunking with no extra equipment.

Older phone systems may require a device called a VoIP Gateway to translate analog or digital calls into VoIP calls.

In all cases, SIP Trunking brings new life to an existing phone system or provides the savings catalyst to purchase a new phone system, while cutting operational costs and preserving capital.

Best of all, with SIP Trunking, customers can say goodbye to the old fashioned phone company forever.

https://www.intermedia.net/products/sip-trunking/details

ECS is an authorized Intermedia reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Thanksgiving is a particularly American holiday. The word evokes images of football, family reunions, roasted turkey with stuffing, pumpkin pie and, of course, the Pilgrims and Wampanoag, the acknowledged founders of the feast.

In most American households, the Thanksgiving celebration centers on cooking and sharing a bountiful meal with family and friends.

In 1621, the Plymouth colonists and Wampanoag Indians shared an autumn harvest feast that is acknowledged today as “one of the first” Thanksgiving celebrations in the colonies.

Thanksgiving’s Ancient Origins:

Although the American concept of Thanksgiving developed in the colonies of New England, its roots can be traced back to the other side of the Atlantic. Both the Separatists who came over on the Mayflower and the Puritans who arrived soon after brought with them a tradition of providential holidays, days of feasting and celebration to show thankfulness in times of plenty.

As an annual celebration of the harvest and its bounty, moreover, Thanksgiving falls under a category of festivals that spans cultures, continents and millennia.

In ancient times, the Egyptians, Greeks and Romans feasted and paid tribute to their gods after the fall harvest.

Thanksgiving also bears a resemblance to the ancient Jewish harvest festival of Sukkot.

Finally, historians have noted that Native Americans had a rich tradition of commemorating the fall harvest with feasting and merrymaking long before Europeans set foot on their shores.

No matter what you think of Thanksgiving, we hope you have a Great day!

Efficient Communication Solutions, Inc. (ECS) is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS Sells and Services:

• • AVAYA Traditional Analog & Digital telephone systems
• • AVAYA Voice over IP (VoIP) telephony systems
• • Voice/Data Cabling (Copper & Fiber)
• • IT/Networking; Firewalls, Ethernet Switches, WIFI/WLAN, etc.
• • Security; CCTV, IP Video Surveillance
• • Dial-Tone (Analog, PRI, & SIP)
• • High-Speed Internet Access

ECS sells the following Intermedia “Hosted/Cloud Based” Services:

• • “Cloud-Based” SIP Trunks
• • “Hosted/Cloud-Based” Exchange
• • “Hosted/Cloud-Based” Archiving
• • “Hosted/Cloud-Based” Lync
• • “Hosted/Cloud-Based” AppID
• • “Hosted/Cloud-Based” SecuriSync
• • “Hosted/Cloud-Based” SharePoint
• • “Hosted/Cloud-Based” Cloud Servers
• • “Hosted/Cloud-Based” Microsoft Office
• • “Hosted/Cloud-Based” IP-PBX telephone systems

ECS also sub-contracts to multiple regional and national companies to provide local technicians for on-site work installing and servicing a variety of voice/data equipment, ie;

• • Avaya Servers
• • Avaya Gateways
• • Avaya Messaging
• • Avaya Telephones
• • Firewalls
• • Ethernet Switches
• • Low Voltage Cabling
• • WiFi
• • CCTV
• • POS
• • Paging

ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.

ECS provides Sales & Service in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Pelco is a world leader in the design, development, and manufacture of video security systems.

Pelco is uniquely suited to deliver video security solutions for today’s applications by designing the industry’s broadest offering of IP-based video security systems.

From industry-leading Fixed IP, PTZ IP, Specialty IP and Panoramic IP cameras to video management solutions, Pelco is committed to providing innovative superior-quality products that help businesses of any kind meet their security and surveillance needs.

In addition to cameras, video management and software solutions, Pelco also designs and manufactures the widest variety of accessories, including mounts, enclosures, control, transmission and power solutions necessary for today’s end-to-end installations.

If you want/need Video Security, you need Pelco!

ECS is an authorized Pelco reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

The Myth is that Hosted/Cloud PBX is more expensive upfront than a Premise-Based Telephone System.  That would true if a customer was forced to pay for their telephone system upfront.  The fact is that most manufacturers offer leasing and/or financing at zero or close to zero lending cost, allowing customers a way to spread out the upfront costs.

Even when you add the monthly leasing and/or financing costs to the monthly carrier costs, a Premise Based telephone system is less expensive than a Hosted/Cloud PBX.  Then, after the telephone system is paid for and the monthly costs go down even more, the monthly savings go up.

The Total Cost of Ownership (TCO) for a Premise-Based telephone system will ALWAYS be less than that of a Hosted/Cloud PBX.

At some point, you “own” the Premise-Based telephone system.

You never “own” the Hosted/Cloud PBX, you RENT it!

Both options offer you self-administration.

Both options support remote workers.

Both options support mobility solutions. (extension to cellular)

Don’t be fooled by marketing hype, Hosted/Cloud PBX is all about monthly payments that NEVER end.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

On-Site Telephone Systems make sense!

On-Site Telephone Systems have much “LOWER” Monthly Costs than Hosted PBX!

On-Site Telephone Systems work well if employees are physically located in the same office, or if any/ all workers are “Virtual”.

Hosted PBX up-front costs are lower, because you’re “RENTING” the Telephone System as long as you use it.

Hosted PBX Monthly Costs are much “HIGHER”, because you’re “RENTING” the Telephone System as long as you use it.

The “Total Cost of Ownership” (TCO) on a Hosted PBX is much “HIGHER” than an On-Site Telephone System.

The “Return on Investment” (ROI) for an On-Site Telephone System is based on the Monthly Savings provided by the much “LOWER” Monthly Costs of an On-Site Telephone System versus a Hosted PBX with much “HIGHER” Monthly Costs.

Hosted PBX service is great for the company selling it and receiving the monthly residual revenue/commissions on the service, because it NEVER ends!

ECS is an authorized AVAYA IP Office reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Structured Cabling is a system of cabling and associated hardware that create a complete Voice and Data network infrastructure.

Structured Cabling begins at the point where the carrier/service provider terminates their service. This is the point of demarcation (demarc).

Structured Cabling installations typically include: entrance feeds from demarc, vertical and horizontal backbone pathways, vertical and horizontal backbone cables, horizontal pathways, horizontal cables, work area faceplates and jacks, equipment rooms, backboards, racks, patch panels, and wire management.

Structured Cabling systems are unique based on variations in:

• • Architectural structure of the building or office
• • Cable and connection products (patch panels and jacks)
• • Function of the cabling installation (what are you transmitting)
• • Types of equipment the cabling installation will support ;now, and in the future
• • Configuration of existing system (upgrades and retrofits)
• • Customer requirements

ECS is an authorized Structured Cabling reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.